Customer Support Representative Sample Clauses

Customer Support Representative. A customer support representative will be assigned to Spirit to assist Spirit on site in preparing for Engine operation. Such representation will be provided to Spirit at no charge, for a period of three (3) years from entry-into-service of the first Aircraft and thereafter for so long as Spirit operates a minimum of ten (10)
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Customer Support Representative. 15.1.1 The Seller will cause AACS to provide […***…] the services of […***…] to act in an advisory capacity at the Buyer’s main base or at such other locations as the Buyer and Seller may agree (the “Seller Representative”) […***…]. […***…] . 15.1.2 The Seller will provide to the Buyer an annual written account of the consumed man-months and any remaining balance of man-months from the allowance specified in Clause 15.1.
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Customer Support Representative. The customer support representatives provided by IAE to Frontier will be fully trained on all facets of engine line maintenance and are stationed around the world to assist operators with the introduction of the Engine into their fleets. IAE will assign, on a non-exclusive basis (except as set forth in Appendix 10), a customer support representative in Denver, Colorado to assist Frontier in preparing for Engine operation (the “Customer Support Representative”). Additionally, beginning [***] and ending [***] or as otherwise mutually agreed, IAE will assign, on an exclusive basis, a Customer Support Representative in Denver, Colorado. The Customer Support Representative will provide the following services to Frontier: (a) twenty-four (24) hour support; (b) maintenance action recommendations, in consultation with Program Manager for the FMP; (c) daily reporting on engine technical situations; (d) on-the-job training; (e) Service Policy and Warranty preparation assistance, (f) AOG Event assistance; and (g) prompt communication with IAE on all pending action items and questions. The Customer Support Representative will provide on-site technical support for Engines at Frontier’s line stations, upon Frontier’s reasonable request, on an as-required basis to be determined by IAE. When IAE is providing a Customer Support Representative on an exclusive basis as contemplated under this Section 3.12 and Appendix 10, Frontier will provide the Customer Support Representative free of charge segregated office space at a location to be mutually agreed and conveniently located with respect to Frontier’s maintenance facilities, with office furniture and equipment including telephone and internet connection (all in a manner that is customary for Frontier employees). For the avoidance of doubt, IAE’s assigned Customer Support Representative may provide coverage for other IAE engine models in Frontier’s fleet. Except for providing such office, furniture, office equipment and telephone support to such Customer Support Representative, such IAE Customer Support Representative and any additional customer support or field representatives that IAE may assign from time to time shall be provided at no cost or charge to Frontier.
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Related to Customer Support Representative

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Contract.

  • Program Manager Owner may designate a Program Manager to administer the Project and this Contract. In lieu of a Program Manager, Design Professional may be designated to perform the role of Program Manager. The Program Manager may also be designated as the Owner’s Representative, and if no Owner’s Representative is designated, the Program Manager shall be the Owner’s Representative.

  • Customer Support and Closing A. Agent shall provide support to Referred Client in their evaluation and negotiation for the purchase or sale of real estate in addition to the following duties: i. Provide Referred Client with qualified local vendor sources to facilitate the sale; ii. Assist Referred Client throughout the transaction, acting within applicable standards of care at all times; iii. Use professional knowledge and skills to negotiate for Referred Client purchase or sale of property; iv. Agent agrees to at all times fully comply with all laws, statutes, ordinances, rules, regulations, and orders applicable to this Agreement. B. Agent shall provide ▇▇▇▇.▇▇▇ with the contact information for the Title Officer, ▇▇▇▇▇▇ Officer and/or Closing Agent within 48 hours of an offer being accepted. Agent shall deliver this information via email to ▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇ C. Agent shall deliver or coordinate with the Title, Escrow or Closing Agent to deliver to ▇▇▇▇.▇▇▇ a copy of the Closing Statement within 48 hours of Closing. Agent will confirm Closing and coordinate the payment of Referral Fees to ▇▇▇▇.▇▇▇ by the Closing Agent at Closing. Closing updates shall be reported by Agent to ▇▇▇▇.▇▇▇ via email to ▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.