Doctor’s Note. If a Pack Member misses a day of work due to illness or injury, a doctor's note excusing the Pack Member for that particular date will excuse the absence and the Pack Member will not receive attendance points for the date in question. The note from the treating physician must be presented on the first shift back to work and have the dates which the Pack Member was under his/her care, a valid address and phone number for the doctor, and the doctor's name/signature. The note must contain any restrictions in detail the treating physician has prescribed or a notation of a full release to return to work. The Pack Member may be sent home if they do not provide a release to return to work. Great Wolf may request a doctor's note if the Pack Member is out due to illness for more than three consecutive days. This is defined as the failure to come in or follow proper call off procedures for one or more shifts. Two No Call/No Shows will result in termination. 8/15/24, 12:37 PM ExportToPDF Consecutive absences for the same injury or illness will be treated as one absence. All absences will accumulate points (see below for point accumulation details). Exceptions are as follows: When a doctor's note confirming that the Pack Member is unable to perform the essential duties of their job, therefore excusing the absence, is presented at the start of the next shift. When a Pack Member calls in properly and they have a sick day or personal day available to use for that day. When a Pack Member is on FMLA or another approved leave of absence. Attendance points are accumulated over a 12-month period of time. In other words, on any given day, there is a 12-month look-back period within which attendance points are considered on a cumulative basis. Attendance points clear from the Pack Member's record 12 months after the date of the infraction. Tardy = 1 Point Leave Early = 1 Point Absent, Call to Manager/Excessive Tardy = 2 Points No Call, No Show = 6 Points 4 Points = Documented Verbal 8 Points = Written Warning 10 Points = Final Warning 12 Points = Termination Great Wolf Pack Member Handbook Uniform and Appearance Standards The appearance of Great Wolf Pack Members should always be in accordance with our family friendly atmosphere. Pack members should clean, neat, well-groomed at all times. Pack Members will be issued uniform shirts and will be expected to wear the uniform issued for their position. Additions, deletions or alterations to uniforms are prohibited. Uniforms are to be clean, pressed, and fit properly at all times. Uniforms should have an appropriate fit. The uniform should not be worn too tight or too loose.
Appears in 10 contracts
Sources: Job Offer Agreement, Job Offer Agreement, Job Offer Agreement
Doctor’s Note. If a Pack Member misses a day of work due to illness or injury, a doctor's note excusing the Pack Member for that particular date will excuse the absence and the Pack Member will not receive attendance points for the date in question. The note from the treating physician must be presented on the first shift back to work and have the dates which the Pack Member was under his/her care, a valid address and phone number for the doctor, and the doctor's name/signature. The note must contain any restrictions in detail the treating physician has prescribed or a notation of a full release to return to work. The Pack Member may be sent home if they do not provide a release to return to work. Great Wolf may request a doctor's note if the Pack Member is out due to illness for more than three consecutive days. This is defined as the failure to come in or follow proper call off procedures for one or more shifts. Two No Call/No Shows will result in termination. 8/15/24, 12:37 PM ExportToPDF Consecutive absences for the same injury or illness will be treated as one absence. All absences will accumulate points (see below for point accumulation details). Exceptions are as follows: When a doctor's note confirming that the Pack Member is unable to perform the essential duties of their job, therefore excusing the absence, is presented at the start of the next shift. When a Pack Member calls in properly and they have a sick day or personal day available to use for that day. When a Pack Member is on FMLA or another approved leave of absence. Attendance points are accumulated over a 12-month period of time. In other words, on any given day, there is a 12-month look-back period within which attendance points are considered on a cumulative basis. Attendance points clear from the Pack Member's record 12 months after the date of the infraction. Tardy = 1 Point Leave Early = 1 Point Absent, Call to Manager/Excessive Tardy = 2 Points No Call, No Show = 6 Points 4 Points = Documented Verbal 8 Points = Written Warning 10 Points = Final Warning 12 Points = Termination Great Wolf Pack Member Handbook Scheduling & Timekeeping Great Wolf uses Unifocus to schedule and track Pack Member work time and ensure payroll accuracy. Scheduling Schedules start on Friday and end the following Thursday. Pack Members have several options for viewing their schedule: On the Unifocus App On any time clock at the lodge. On posted schedules in their department. Pack Members are responsible for managing their work schedule including availability, time off requests for future schedules, and all currently scheduled shifts. If a Pack Member cannot work a scheduled shift, it is their responsibility to find a replacement. There are two options: Talk to other qualified Pack Members and complete a one-way or two-way shift trade. Post the shift on the Unifocus App. A Pack Member is expected to work their shift until a successful shift trade has been approved by the supervisor. A shift trade which has been submitted but not approved is still the responsibility of the scheduled Pack Member. Not coming in for scheduled shifts and not finding a replacement will result in corrective action according to the Great Wolf attendance policy. Great Wolf uses the following time rules to manage labor. These rules are enforced by the Unifocus system and are subject to change. A Pack Member may clock in up to 5 minutes before their scheduled start time. Pack Members who clocks in up to 5 minutes after their scheduled start time will be paid beginning the minute of clock in, but will not receive attendance points according to the Great Wolf attendance policy. Pack Members who clock in more than 5 minutes after their scheduled start time will be paid beginning the minute of clock in and will receive attendance points according to the Great Wolf attendance policy. Please reference break policy for specific information regarding breaks. Pack Members have the ability to clock in and out at the lodge using a Unifocus time clock or the Unifocus App. Any missed clock transactions (forgetting to clock in or out at work start/end or break) must be reported to the Manager or Director immediately so that they can be remedied. Passwords must be set by the Pack Member at first login and must be kept confidential. Pack Members can verify their clock transactions and work times at a Unifocus time clock or on the Unifocus App. The Pack Member is responsible for immediately reporting errors in timekeeping to the Manager or Director. This would still be considered a missed punch unless there are extenuating circumstances which can be reviewed on a case by case basis. An example of an extenuating circumstance would be Unifocus or Wifi not working correctly during the timeframe in question. Failure to report timekeeping errors, missed punches and/or overpayment of wages will result in corrective action up to and including termination. Failure to clock in or out for a shift or a break may result in corrective action as outlined in this policy. Great Wolf Pack Member Handbook Uniform and Appearance Standards The appearance of Great Wolf Pack Members should always be in accordance with our family friendly atmosphere. Pack members should clean, neat, well-groomed at all times. Pack Members will be issued uniform shirts and will be expected to wear the uniform issued for their position. Additions, deletions or alterations to uniforms are prohibited. Uniforms are to be clean, pressed, and fit properly at all times. Uniforms should have an appropriate fit. The uniform should not be worn too tight or too loose.
Appears in 1 contract
Sources: Job Offer Agreement