Error Resolution Procedures. The Department requires the Contractor to develop or provide Error Resolution Procedures. The purpose of the Error Resolution Procedures is to document the process for resolving any issues that result in or from the routine transfer of Electronic Files. 8.4.1 The Contractor, in consultation with the PMO, shall develop a comprehensive set of Error Resolution Procedures to deal with errors or failures of Delivery in Electronic Files.
Appears in 2 contracts
Sources: Contract for Purchasing Card Services, Contract for Purchasing Card Services