Full Support Sample Clauses

Full Support. Company provides Full Support for Licensed Product for which the customer has a current agreement for the current version of any software or services with all Maintenance Releases applied. For customers with the current major version of the software who have not applied all available patches, support may be limited to configuration assistance, activation assistance, and general questions.
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Full Support. Sun shall provide the equivalent of one half (1/2) time engineer to support Licensee in addition to the Limited Support and Updates specified above, during the term of this Agreement. The selection of the support engineer shall be at Sun's sole discretion. The support engineer will provide the following services: a) arranging meetings or discussions with Sun technical and management personnel; b) response to bug reports from Licensee; c) developing bug fixes; d) bug tracking for releases e) providing Updates as released; f) providing interim releases if the need arises; and g) providing existing and future Documentation.
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Full Support. Full support is assigned to software useful to broad segments of the Board and to applications whose effective use requires integration with other computing facilities. Information Systems encourages users to adopt fully supported applications whenever possible and gives priority to fully supported applications in allocating its resources for serving YCDSB computing users. Partial Support: Partial support is assigned to applications that are among the best of their type but for which there is less need to recommend a standard or to provide a full range of services. Partially supported applications are useful to fewer users than is the case for fully supported applications, and there is less need for integrating them into YCDSB's overall computing environment. Information Systems assigns partial support based on an assessment of user needs and Information Systems resources. Information Systems gives lower priority to providing assistance for these applications than to providing assistance for fully supported applications. Call Centre Staff may be familiar with these applications but do not strive to obtain in-depth knowledge about them. Call Centre Staff may be able to answer questions, suggest strategies for resolving problems, or suggest other sources of assistance, for example, user groups, expert users, and bulletin board services. Information Systems provides training on a much lesser scale than for fully supported applications, consisting mainly of self-paced instructional materials or online tutorials where available. Information Systems may have copies of vendor documentation for reference, but does not develop or maintain local documentation.
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Related to Full Support

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Operational Support 2.1 Party A agrees, according to the operational needs of Party B, to act as the guarantor of Party B in the contracts, agreements, or transactions entered into between Party B and third parties, in order to fully guarantee the performance by Party B of such contracts, agreements, and transactions. 2.2 Party A agrees, according to the operational needs Party B, to recommend directors and senior management to Party B and Party B agrees to appoint such personnel recommended by Party A to be its directors and senior management. The relevant personnel recommended by Party A pursuant to this Article shall meet the qualification requirements for directors and senior management under applicable laws. 2.3 To ensure the performance of this Agreement, Party A agrees to provide to Party B cooperative policy advice and guidance, which is consistent with the daily operation and financial management and the employment policy of Party B.

  • Additional Support Under this Agreement, there shall be: (check one)

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she: a. is not under any obligation to pay child support; or b. is under such an obligation and is in good standing with respect to that obligation; or c. has agreed to a payment plan with the Vermont Office of Child Support Services and is in full compliance with that plan. Party makes this statement with regard to support owed to any and all children residing in Vermont. In addition, if the Party is a resident of Vermont, Party makes this statement with regard to support owed to any and all children residing in any other state or territory of the United States.