Governance and Review of Service performance Clause Samples

Governance and Review of Service performance. This Service Level Agreement will be reviewed on an annual basis, by Security and Operations representatives (▇▇▇▇▇▇ ▇▇▇▇▇▇ and ▇▇▇▇▇ ▇▇▇▇▇▇▇) with at least two Customer Representatives. Checks will be made to ensure that key details are up to date including: scope of services within the SLA list of customers contact details for service provider and customers. Actual performance levels will be reviewed and target service levels will be adjusted if appropriate. The landscape maintenance schedule referred to within item 2.1.1 will be reviewed and updated on an annual basis, to incorporate any changes to the estate. If any changes are required the Head of Security and Campus Services will be asked to approve them and will issue an updated SLA to each of the signatories.
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Governance and Review of Service performance. This Service Level Agreement will be reviewed on an annual basis, by Security and Operations representatives (▇▇▇▇▇▇ ▇▇▇▇▇▇ and ▇▇▇▇▇ ▇▇▇▇▇▇▇) with at least two Customer Representatives. Checks will be made to ensure that key details are up to date including: • scope of services within the SLA • list of customers • contact details for service provider and customers. Actual performance levels will be reviewed and target service levels will be adjusted if appropriate. The landscape maintenance schedule referred to within item 2.1.1 will be reviewed and updated on an annual basis, to incorporate any changes to the estate. If any changes are required the Grounds Manager will be asked to approve them and will issue an updated SLA to each of the signatories.
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Governance and Review of Service performance. This Service Level Agreement will be reviewed on an annual basis, by Campus Services representatives (normally Head of Security and Campus Services and Grounds Manager) with at least two Customer Representatives. Checks will be made to ensure that key details are up to date including: • scope of services within the SLA • list of customers • Contact details for service provider and customers. Actual performance levels will be reviewed and target service levels will be adjusted if appropriate. The Window cleaning schedule referred to within item 2.1.1 will be reviewed and updated on an annual basis, to incorporate any changes to the estate. If any changes are required the Assistant Director - Security & Operations, Facilities, will be asked to approve them and will issue an updated SLA to each of the signatories.
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Related to Governance and Review of Service performance

  • Performance and Compliance Seller shall have performed, in all material respects, all of the covenants and complied with all of the provisions required by this Agreement to be performed or complied with by it on or before the Closing.

  • Annual Performance Review The Employee’s performance of his duties under this Agreement shall be reviewed by the Board of Directors or a committee of the Board of Directors at least annually and finalized within thirty (30) days of the receipt of the annual audited financial statements. The Board of Directors or a committee of the Board of Directors shall additionally review the base salary, bonus and benefits provided to the Employee under this Agreement and may, in their discretion, adjust the same, as outlined in Addendum B of this Agreement, provided, however, that Employee’s annual base salary shall not be less than the base salary set forth in Section 4(A) hereof.

  • Performance Review Where a performance review of an employee’s performance is carried out, the employee shall be given sufficient opportunity after the interview to read and review the performance review. Provision shall be made on the performance review form for an employee to sign it. The form shall provide for the employee’s signature in two (2) places, one (1) indicating that the employee has read and accepts the performance review, and the other indicating that the employee disagrees with the performance review. The employee shall sign in only one (1) of the places provided. No employee may initiate a grievance regarding the contents of a performance review unless the signature indicates disagreement. An employee shall, upon request, receive a copy of this performance review at the time of signing. An employee’s performance review shall not be changed after an employee has signed it, without the knowledge of the employee, and any such changes shall be subject to the grievance procedure of this Agreement. The employee may respond, in writing, to the performance review. Such response will be attached to the performance review.

  • SCHEDULE FOR PERFORMANCE REVIEWS 7.1 The performance of the Employee in relation to his performance agreement shall be reviewed for the following quarters with the understanding that the reviews in the first and the third quarter may be verbal if performance is satisfactory:

  • Performance Reviews Supplier will perform a minimum of one review with Sourcewell per agreement year. The review will cover transactions to Participating Entities, pricing and terms, administrative fees, sales data reports, performance issues, supply chain issues, customer issues, and any other necessary information.