Common use of GRIEVANCE AND DISPUTE SETTLING PROCEDURE Clause in Contracts

GRIEVANCE AND DISPUTE SETTLING PROCEDURE. 11.1 If a dispute relates to: (a) a matter arising under the agreement; or (b) the National Employment Standards; this clause sets out procedures to settle the dispute. 11.2 An Employee who is party to the dispute may appoint a representative for the purpose of the procedures in this clause. 11.3 In the first instance, the parties must try to resolve the dispute at the workplace level, by discussions between the Employee or Employees and relevant supervisors and/or site management. If the dispute is not resolved at the workplace level within seven days, the matter may be referred to the General Manager People & Culture or Senior Management of Trident by the Employee. 11.4 If the dispute is not resolved within 21 days of referral to the General Manager People & Culture or Senior Management, a party to the dispute may refer the matter to the FWC. 11.5 The FWC may deal with the dispute in two stages: (a) the FWC will first attempt to resolve the dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation; and (b) if the FWC is unable to resolve the dispute at the first stage, the FWC may then: (i) arbitrate the dispute; and

Appears in 2 contracts

Sources: Trident Services Security Pty LTD and United Workers Union Queensland Aviation Security Agreement, Trident Services Security Pty LTD and United Workers Union Queensland Aviation Security (Cairns and Mackay Airports) Agreement 2024

GRIEVANCE AND DISPUTE SETTLING PROCEDURE. 11.1 If a dispute relates to: (a) a matter arising under the agreement; or (b) the National Employment Standards; this clause sets out procedures to settle the dispute. 11.2 An Employee who is party to the dispute may appoint a representative for the purpose of the procedures in this clause. 11.3 In the first instance, the parties must try to resolve the dispute at the workplace level, by discussions between the Employee or Employees and relevant supervisors and/or site management. If the dispute is not resolved at the workplace level within seven days, the matter may be referred to the General Manager Head of People & Culture or Senior Management of Trident by the Employee. 11.4 If the dispute is not resolved within 21 days of referral to the General Manager Head of People & Culture or Senior ManagementCulture, a party to the dispute may refer the matter to the FWC. 11.5 The FWC may deal with the dispute in two stages: (a) the FWC will first attempt to resolve the dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation; and (b) if the FWC is unable to resolve the dispute at the first stage, the FWC may then: (i) arbitrate the dispute; and

Appears in 1 contract

Sources: Enterprise Agreement