Common use of IBM Services Clause in Contracts

IBM Services. are (a) IBM Cloud Services, (b) other IBM service offerings, including infrastructure or application service offerings that IBM delivers and dedicates to or customizes for a Client, and (c) any other services, including consulting, maintenance, or support, that IBM provides to a Client. Security Incident – is an unauthorized access and unauthorized use of Content. Transaction Document – is a document that details the specifics of transactions, such as charges and a description of and information about an IBM Cloud Service. Examples of Transaction Documents include statements of work, service descriptions, ordering documents and invoices for an IBM Cloud Service. There may be more than one Transaction Document applicable to a transaction.