Implementation/Contract Management Support Sample Clauses

Implementation/Contract Management Support. Oversight participation and independent valuation and verification of all implementation stages to ensure successful outcomes including the services below. • Monitor selected provider’s work plan, communication plan and training schedule including business process optimization and an adoption management plan that ensures County’s intended outcomes are met. • Participate in project kick-off to ensure implementation methodology, roles and responsibilities, timeline and launch. • Monitor and advise on the system technical build including website and payment processing interfaces to ensure integration and outcomes are obtained. • Monitor and advise on outcomes related to workflow, interfaces, third party add-ons, and data conversion. • Oversee system administration build including defining workflows and define/build templates for security access roles. • Identify gaps. • Oversee the data conversion including map fields of current systems to new system. • Ensure that reports reconciliations include the identification of which reports need to be custom built, what reports can be used, what old reports can be eliminated, and development of new reports. • Provide input on policy/procedural changes based on best practices and/or to increase efficiency. • Ensure the development and delivery of a new policy/procedural manual. • Ensure the training manuals and methodologies are developed to coincide with the County’s needs and ▇▇▇▇▇▇ adoption and implementation of the new system(s). • Participate in and oversee the creation of test plans, and system and report testing. • Develop and disseminate and keep updated tasks lists for the project team. • Oversee key user training; train-the-trainer. • Oversee end user training, including external customer training (pre and post going live). • Participate in and provide project management oversight of the Go Live implementation. • Provide Post Go Live support and training. • Participate and oversee all on-site project coordination including weekly (or more frequent if needed) meetings.
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Related to Implementation/Contract Management Support

  • Additional G-Cloud services 30.1 The Buyer may require the Supplier to provide Additional Services. The Buyer doesn’t have to buy any Additional Services from the Supplier and can buy services that are the same as or similar to the Additional Services from any third party. 30.2 If reasonably requested to do so by the Buyer in the Order Form, the Supplier must provide and monitor performance of the Additional Services using an Implementation Plan.

  • Scope of Services The specific scope of work for each job shall be determined in advance and in writing between TIPS Member, Member’s design professionals and Vendor. It is permitted for the TIPS Member to provide a general scope description, but the awarded vendor should provide a written scope of work, and if applicable, according to the TIPS Member’s design Professional as part of the proposal. Once the scope of the job is agreed to, the TIPS Member will issue a PO and/or an Agreement or Contract with the Job Order Contract Proposal referenced or as an attachment along with bond and any other special provisions agreed by the TIPS Member. If special terms and conditions other than those covered within this solicitation and awarded Agreements are required, they will be attached to the PO and/or an Agreement or Contract and shall take precedence over those in this base TIPS Vendor Agreement.

  • Documentation Bank shall have received all additional documents which may be required in connection with such extension of credit.

  • Training a. The employer, in consultation with the local, shall be responsible for developing and implementing an ongoing harassment and sexual harassment awareness program for all employees. Where a program currently exists and meets the criteria listed in this agreement, such a program shall be deemed to satisfy the provisions of this article. This awareness program shall initially be for all employees and shall be scheduled at least once annually for all new employees to attend. b. The awareness program shall include but not be limited to: i. the definitions of harassment and sexual harassment as outlined in this Agreement; ii. understanding situations that are not harassment or sexual harassment, including the exercise of an employer's managerial and/or supervisory rights and responsibilities; iii. developing an awareness of behaviour that is illegal and/or inappropriate; iv. outlining strategies to prevent harassment and sexual harassment; v. a review of the resolution of harassment and sexual harassment as outlined in this Agreement; vi. understanding malicious complaints and the consequences of such; vii. outlining any Board policy for dealing with harassment and sexual harassment; viii. outlining laws dealing with harassment and sexual harassment which apply to employees in B.C.

  • The Supplier must 12.1.1 comply with the Buyer’s written instructions and this Call-Off Contract when Processing Buyer Personal Data 12.1.2 only Process the Buyer Personal Data as necessary for the provision of the G-Cloud Services or as required by Law or any Regulatory Body 12.1.3 take reasonable steps to ensure that any Supplier Staff who have access to Buyer Personal Data act in compliance with Supplier's security processes