Incidence Resolution Times Sample Clauses

Incidence Resolution Times. The Contractor shall resolve the reported incident as indicated in the table below: Severity Level One (1) 4 hours Severity Level Two (2) 12 hours Severity Level Three (3) 24 hours Severity Level Four (4) 96 hours 5.1 The Company shall impose Service Credits if the Contractor fails to meet the agreed Service Availability requirements. 5.2 Service Credits shall be deducted from Operation & Maintenance Charges before payment is made to the Contractor. 5.3 Service Credits shall be imposed in the manner shown in the following table. 5.4 Service Credits shall be deducted as tabulated above and all other relevant taxation will apply.
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Incidence Resolution Times. The Contractor shall resolve the reported incident as indicated in the table below: Severity Level One (1) 4 hours Severity Level Two (2) 12 hours Severity Level Three (3) 24 hours Severity Level Four (4) 96 hours
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Incidence Resolution Times. The Contractor shall resolve the reported incident as indicated in the table below: Severity Level One (1) 4 hours Severity Level Two (2) 12 hours Severity Level Three (3) 24 hours Severity Level Four (4) 96 hours 5.1 The Company shall impose Service Credits if the Contractor fails to meet the agreed Service Availability requirements. 5.2 Service Credits shall be deducted from Operation & Maintenance Charges before payment is made to the Contractor. 5.3 Service Credits shall be imposed in the manner shown in the following table. Severity Level One (1) 4hrs Nil 4hrs-12hrs 0.1% of annual contract sum per each hour exceeded Above 12Hrs 0.5 % of annual contract sum per each hour exceeded Severity Level Two (2) 12 Nil 12-72 hours 0.1% of annual contract sum per each day exceeded Above 72Hrs 0.5% of annual contract sum per each day exceeded Severity Level Three (3) 24 hours Nil 24-96 hours 0.1% annual contract sum per each day exceeded Above 96 Hours 0.5% annual contract sum per each day exceeded Severity Level four (4) 4 days Nil 4-12 days 0.1% annual contract sum per each day exceeded Above 12 days 0.5% annual contract sum per each day exceeded 5.4 Service Credits shall be deducted as tabulated above and all other relevant taxation will apply.
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Related to Incidence Resolution Times

  • DNSSEC proper resolution There is a valid DNSSEC chain of trust from the root trust anchor to a particular domain name, e.g., a TLD, a domain name registered under a TLD, etc.

  • DNS resolution RTT Refers to either “UDP DNS resolution RTT” or “TCP DNS resolution RTT”.

  • Special Resolution Regimes In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States.

  • ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • Recognition of the U.S. Special Resolution Regimes (a) In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States. (b) In the event that any Underwriter that is a Covered Entity or a BHC Act Affiliate of such Underwriter becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights under this Agreement that may be exercised against such Underwriter are permitted to be exercised to no greater extent than such Default Rights could be exercised under the U.S. Special Resolution Regime if this Agreement were governed by the laws of the United States or a state of the United States.