ITIL Guidelines Sample Clauses

ITIL Guidelines. 2.5.1 The Contractor shall follow the guidelines contained in the Office of Government Commerce’s IT Infrastructure Library ("ITIL guidelines") for delivering the Services or may propose alternatives that are broadly functionally consistent with the ITIL guidelines. 2.5.2 The Contractor shall ensure that its service support processes include:
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ITIL Guidelines. The CONTRACTOR shall follow the guidelines contained in the Office of Government Commerce’s IT Infrastructure Library ("ITIL guidelines") for delivering the Ordered IT Products [or may propose alternatives that are broadly functionally consistent with the ITIL guidelines.]
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ITIL Guidelines. 1.4.1 The Contractor shall follow the guidelines contained in the Office of Government Commerce’s IT Infrastructure Library ("ITIL guidelines") for delivering the Services [or may propose alternatives that are broadly functionally consistent with the ITIL guidelines.] 1.4.2 The Contractor shall ensure that its service support processes include: 1.4.2.1 Configuration Management; 1.4.2.2 Service Desk; 1.4.2.3 Incident Management; 1.4.2.4 Problem Management; 1.4.2.5 Change Management; and 1.4.2.6 Release Management, 1.4.3 The Contractor shall ensure that its service delivery processes include: 1.4.3.1 Service Level Management; 1.4.3.2 ICT Financial Management; 1.4.3.3 Capacity Management; 1.4.3.4 Availability Management; 1.4.3.5 ICT Service Continuity Management; and
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Related to ITIL Guidelines

  • General Guidelines Conduct yourself in a responsible manner at all times in the laboratory.

  • Applicable Guidelines The Sentencing Guidelines to be considered in this case are those in effect at the time of sentencing. The following statements regarding the calculation of the Sentencing Guidelines are based on the Guidelines Manual currently in effect, namely the November 2011 Guidelines Manual.

  • Policies and Procedures i) The policies and procedures of the designated employer apply to the employee while working at both sites. ii) Only the designated employer shall have exclusive authority over the employee in regard to discipline, reporting to the College of Nurses of Ontario and/or investigations of family/resident complaints. iii) The designated employer will ensure that the employee is covered by WSIB at all times, regardless of worksite, while in the employ of either home. iv) The designated employer will ensure that the employee is covered by liability insurance at all times, regardless of worksite, while in the employ of either home. v) The designated employer shall have exclusive authority over the employee’s personnel files and health records. These files will be maintained on the site of the designated employer.

  • Investment Guidelines In addition to the information to be provided to the Sub-Advisor under Section 2 hereof, the Trust or the Advisor shall supply the Sub-Advisor with such other information as the Sub-Advisor shall reasonably request concerning the Fund’s investment policies, restrictions, limitations, tax position, liquidity requirements and other information useful in managing the Fund’s investments.