Limited Technical Support Clause Samples

The Limited Technical Support clause defines the scope and extent of technical assistance that will be provided under the agreement. Typically, this clause specifies the types of support available, such as help with installation or troubleshooting, and may set boundaries on response times, support hours, or the channels through which support is offered. By clearly outlining what support is and is not included, this clause manages customer expectations and limits the provider's obligations, thereby reducing the risk of disputes over unmet support requests.
Limited Technical Support. AOC will provide limited support to LICENSEE for the purpose of resolving technical support problems with downloading the data extract files from AOC's file servers.
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Limited Technical Support. You acknowledge and agree that technical support will be provided to You by the reseller from whom You purchased the Software. If, after requesting technical support, the Software does not install substantially in accordance with the Documentation, the entire liability of Licensor and Your exclusive remedy will be limited to either, at Licensor’s option, replacement of the Software or refund of the license fee You paid for the Software.
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Limited Technical Support. The parties do not intend that either party or any Affiliate or Sublicensee be required pursuant to Section 24.1 or 24.2 to provide the other party with extensive technical support or assistance in creating such Interoperable VANS Navigation Software, but the parties do intend to require that reasonably sufficient specifications be provided to permit the creation of Interoperable VANS Navigation Software and that limited telephonic technical assistance be provided in the event of errors or lack of clarity in such specifications.
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Related to Limited Technical Support

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Operational Support Systems (OSS The terms, conditions and rates for OSS are as set forth in Section 2.13 of this Attachment.

  • Software Development Software designs, prototypes, and all documentation for the final designs developed under this agreement must be made fully transferable upon direction of NSF. NSF may make the software design, prototype, and documentation for the final design available to competitors for review during any anticipated re-competition of the project.

  • Contractor Project Manager The Contractor Project Manager shall serve, from the Effective Date, as the Contractor project manager and primary Contractor representative under this Agreement. The Contractor Project Manager shall (i) have overall responsibility for managing and coordinating the performance of Contractor’s obligations under this Agreement, including the performance of all Subcontractors; and (ii) be authorized to act for and bind Contractor and Subcontractors in connection with all aspects of this Agreement. The Contractor Project Manager shall respond promptly and fully to all inquiries from the JBE Project Manager.