MANAGEMENT OF THE SERVICE Sample Clauses

MANAGEMENT OF THE SERVICE. 5.1. The Finance Manager: Neighbourhood and Climate Change is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Finance Manager: Neighbourhood and Climate Change. • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Finance Manager: Neighbourhood and Climate Change will report to the Corporate Director of Neighbourhoods & Climate Change and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Finance Manager: Neighbourhood and Climate Change and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Finance Manager: Neighbourhood and Climate Change should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided to substantiate the implementation of any recommendations when requested • Co-operation with Support Serv...

MANAGEMENT OF THE SERVICE. 5.1. The Audit Manager is responsible for the management and delivery of the service and will in practice fulfil the role of the Head of Internal Audit for the Joint Committee. Any queries arising from specific audit reports and general day to day enquiries about the service should be addressed to the Audit Manager. Contact details are: ▇▇▇▇▇▇▇ ▇▇▇▇▇▇, Audit Manager, Internal Audit Service, ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ E-mail: ▇▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Audit Manager will report functionality of the audit service to the Central Durham Crematorium Joint Committee who will undertake the role of the “Board” for the purpose of the PSIAS and Internal Audit activity. For operational management purposes the Audit Manager will report to, the Head of Finance and Transactional Services within Durham County Council who is authorised to act on behalf of the Corporate Director Resources, the Treasurer to the Joint Crematorium Committee. 5.3. The Audit Manager and the Head of Finance and Transactional Services and / or the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Chief Internal Auditor and Corporate Fraud Manager at Durham County Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactory resolved with the Audit Manager should be referred to the Chief Internal Auditor and Corporate Fraud Manager. Contact details are: ▇▇▇▇ ▇▇▇▇▇▇▇, Chief Internal Auditor and Corporate Fraud Manager, Internal Audit Service, ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ E-mail: ▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇

MANAGEMENT OF THE SERVICE. 5.1. The Finance Manager: Neighbourhood and Climate Change is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Finance Manager: Neighbourhood and Climate Change. • In person at Durham County Council, County Hall, Durham • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Finance Manager: Neighbourhood and Climate Change will report to the Corporate Director of Neighbourhoods & Climate Change and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Finance Manager: Neighbourhood and Climate Change and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Finance Manager: Neighbourhood and Climate Change should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇, Corporate Director: Resources Durham County Council, County Hall, Durham e.mail:▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided to substantiate the implementation of any recommendations when requested • Co-operation with Support Serv...

MANAGEMENT OF THE SERVICE. 5.1. The Finance Manager: Neighbourhoods and Climate Change is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Finance Manager: Neighbourhoods and Climate Change. Contact details are: ▇▇▇▇▇▇ ▇▇▇▇▇▇, Finance Manager: Neighbourhoods & Climate Change Durham County Council, County Hall, Durham E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Finance Manager: Neighbourhoods and Climate Change will report to the Corporate Director of Neighbourhoods & Climate Change and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Central Durham Crematorium Joint Committee. 5.3. The Finance Manager: Neighbourhoods and Climate Change and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Finance Manager: Neighbourhoods and Climate Change should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇, Corporate Director: Resources Durham County Council, County Hall, Durham E-mail: ▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇

MANAGEMENT OF THE SERVICE. 5.1 Day to day management of the Service will be coordinated through nominated Council and 3GS representatives; • The 3GS Site Administrator will be based at: [Ty Glantaf, Taff’s Falls estate. RCT]. • All Press & Media releases concerning the initiative will be agreed between the Parties before release/publication. • Both Parties agree to meet to discuss strategic and operational issues on a monthly basis unless agreed otherwise. • Targets will not be set with regard the number of FPNs to be issued, with the agreed proviso that 3GS expect its officers to issue sufficient FPNs to make this arrangement financially viable. • 3GS are prohibited under the terms of this SLA from paying its employees ( Enforcement Officers and Administrators) any form of commission and or bonus that is linked in any way to the number of FPNs issued. • 3GS staff a r e salaried following completion of their trial period 5.2 3GS staff will be reviewed quarterly and receive 12 monthly appraisals of which the key factors will include; • Personal Conduct • Attendance [sickness management] • Punctuality • Appearance

MANAGEMENT OF THE SERVICE. 5.1. ▇▇▇▇ ▇▇▇▇▇, Head of Finance (Financial Services) is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance (Financial Services). • In person at Durham County Council, County Hall, Durham • E-mail: ▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance (Financial Services) will report to the Corporate Director of Neighbourhood Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Central Durham Crematorium Joint Committee. 5.3. The Head of Finance (Financial Services) and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance (Financial Services) should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇ ▇▇▇▇▇▇, Corporate Director: Resources Durham County Council, County Hall, Durham E-mail: ▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇

MANAGEMENT OF THE SERVICE. 5.1. ▇▇▇▇▇ ▇▇▇▇▇▇▇, (Audit Manager), is responsible for the management and delivery of the service and will in practice fulfil the role of the Head of Internal Audit for the Joint Committee. Any queries arising from specific audit reports and general day to day enquiries about the service should be addressed to the Audit Manager: • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇ ▇▇▇ ▇▇▇▇ 5.2. The Audit Manager will report to the Crematorium Superintendent, the Head of Finance, HR and Business Support and to the Central Durham Crematorium Joint Committee. . 5.3. The Audit Manager and the Crematorium Superintendent will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Head of Internal Audit & Risk at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactory resolved with the Audit Manager should be referred to the Council’s Head of Internal Audit & Risk. Contact details are: ▇▇▇▇▇ ▇▇▇▇▇▇▇, Head of internal Audit & ▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇ ▇▇▇ ▇▇▇▇

MANAGEMENT OF THE SERVICE. 8.1 The Service is to be managed on behalf of WDC by the Operations Manager. All contact and correspondence should be directed to this post holder. Day to day management will be devolved to the Contract’s Supervisor. 8.2 WDC may notify SDC of an alternative point of contact in writing. 8.3 In circumstances where it is inappropriate to raise concerns with the Operations Manager then contact should be made with WDC’s Development Manager. 8.4 If either Party has formal concerns it wishes to raise with the other it shall give formal written notice in accordance with clause 18. 8.5 It is expected that a reasonable proportion of the Contract Supervisor and Operation Manager’s time will be spent working at SDC premises or at meetings with SDC staff, that is 2 days and 0.5 days respectively each week unless prior agreement has been made by the CEM or other SDC officer(s) working on their behalf. 8.6 SDC shall provide suitable accommodation and desk space and parking facilities at no cost to WDC. 8.7 The Parties shall meet monthly or as frequently as they may otherwise agree for the purposes of monitoring the provision of the Services under this Agreement. Each Party shall (a) ensure that such meetings are attended by staff with sufficient seniority to enable meaningful discussion of the Services and (b) make available to the other such information as is reasonably necessary to evaluate the provision of the Services.

MANAGEMENT OF THE SERVICE a. The named School Improvement Challenge Partner Lead Professional will liaise directly with the Catholic Senior Executive Leader b. The School Improvement Challenge Partner, will be responsible for ensuring the maintenance of an appropriate level of organisational resourcing in order to deliver the service as agreed.