MONITORING OF THE SERVICES Clause Samples

MONITORING OF THE SERVICES. 8.1 The Service will be monitored in accordance with the procedures and service standards referred to in the Business Plan which will be agreed annually by the Joint Committee.

MONITORING OF THE SERVICES. 16.1 The Parties shall meet on the Relevant Review Date(s) at premises to be agreed between them throughout the Contract Period in order to agree upon any issues which are outstanding and/or require review and to ensure total compliance with by the Tenderer with any monitoring arrangements or monitoring exercise that may be reasonably instigated or required by the Council. 16.2 The Tenderer shall keep and maintain and shall require Panel Vendors to keep and maintain such necessary data and information and shall provide such assistance as the Council may reasonably require to enable the Council to complete all official returns, including but without limitation (provided the nature of such data and information and the format for the same has been agreed by the Parties at the last Relevant Review Date): 16.2.1 returns to the Department of Health and the Department of Social Security; 16.2.2 returns to the Chartered Institute of Public Finance and Accountancy; 16.2.3 information required by the Audit Commission; 16.2.4 information required for the purposes of compliance with Best Value ▇▇▇▇▇▇▇, ▇▇▇▇ Value performance plans and inspections; and 16.2.5 information required in order to ensure compliance with the Race Relations Act 1976 (as amended), other applicable legislation and generally to ensure conformity with obligations contained in Condition 29 (Unlawful Discrimination and Equal Opportunities). 16.3 The Tenderer shall provide and shall require that Panel Vendors provide such data and information as the Council from time to time shall reasonably require to permit the Council to complete management reports (whether of a regular, cyclical or ad hoc nature) on the performance of the Services.

MONITORING OF THE SERVICES. 6.1. The Panel Vendor agrees to comply with such monitoring of the Services as set out in the Panel Vendor Service Level Agreement.

MONITORING OF THE SERVICES. We may, but have no obligation to, monitor and record telephone calls and online sessions for purposes of improving customer service, internal training and business purposes. You hereby grant permission to us to monitor and record each session during which we are providing the Services to you, and to use or disclose any information we obtain in relation to providing the Services as necessary or appropriate to (1) satisfy any law, regulation or other governmental request; (2) provide the Services to you; (3) verify the content of our communications with you; and (4) enhance the types of Services we may provide to you in the future. You also grant us permission to aggregate your information with that of others in such a way that removes your personally identifiable information for training and other business purposes. Please see our Privacy Policy for further details.

MONITORING OF THE SERVICES. 35.1 The Service will be monitored to ensure the Specification is being met, quality standards are being adhered to and that the Service is provided to the satisfaction of the Council. 35.2 The Supplier will permit the Council to travel, without charge on any vehicle used to monitor the provision of the Services.

MONITORING OF THE SERVICES. We may access,

MONITORING OF THE SERVICES. The Contractor shall put in place, from the Services Commencement Date, and maintain throughout the Term, a performance monitoring reporting system designed to ensure that the Services are carried out to the Performance Standards required by the Agreement. Such a system must include: adequate supervision by competent supervisory staff to ensure performance of the Services to the Performance Standards; meetings with ▇▇▇▇'▇ Representative; and the preparation and maintenance of accurate electronic records in respect of the provision of the Services to the extent: required by the Agreement; reasonably required by ▇▇▇▇'▇ Representative to ensure that any costs charged to ESCo in respect of the Services are properly recorded, identified and auditable; reasonably necessary to record the nature and quality of all work carried out by the Contractor in the performance of the Services; and otherwise reasonably necessary to ensure that the Services are provided in a proper and timely fashion. A copy of such records must be retained at least for a period of [INSERT] years following the Termination Date, or until such time as any claim has been settled and shall be made available during every Business Day for inspection and copying by ESCo's Representative on reasonable notice. In the event that any reasonable written recommendation concerning the improvement of such system is made by ▇▇▇▇'▇ Representative from time to time, such recommendation shall, as soon as reasonably practicable, be implemented by the Contractor.

MONITORING OF THE SERVICES. The Service will be monitored in accordance with the procedures and service standards referred to in sections 8 and 9 of Schedule 3.

MONITORING OF THE SERVICES. 9.1 The Lead Council shall provide and share such information (in such format as is agreed between the Participating Councils) as is reasonably necessary to enable the other Councils to review the overall delivery and operation of the Services.