NO SERVICE LEVEL GUARANTEES Sample Clauses

The "No Service Level Guarantees" clause states that the provider does not commit to any specific standards or metrics regarding the quality, speed, or availability of the services offered. In practice, this means the provider is not legally bound to maintain uptime percentages, response times, or other performance benchmarks that might otherwise be expected in a service agreement. This clause serves to limit the provider's liability and manage customer expectations by clarifying that service interruptions or performance issues do not constitute a breach of contract.
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NO SERVICE LEVEL GUARANTEES. Customer understands and agrees that Coosa Valley Technologies does not guarantee that any subscribed amount of bandwidth on the Service will be made available to Customer or that any speed or throughput of Customer’s connection to the Service will be available to Customer. The Service is subject to both scheduled and unscheduled maintenance outages; Coosa Valley Technologies will endeavor, however, to minimize the impact of maintenance outages. Customer understands that the Service requires electricity at the Service Location and, if an electrical outage occurs, the Service (which may include telephone) will not function.
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NO SERVICE LEVEL GUARANTEES. NLT shall not offer any Service Level Guarantee in relation to the provision and maintenance of COD Connections under this Agreement. For the avoidance of doubt, NLT shall not be obliged to give priority to the restoration of either the COD Connection or the Primary Connection during the restoration of any network outage.
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NO SERVICE LEVEL GUARANTEES. Customer understands and agrees that MLConnect does not guarantee that any particular amount of bandwidth on the Service will be made available to Customer or that any speed or throughput of Customer’s connection to the Service will be available to Customer. The Service is subject to both scheduled and unscheduled maintenance outages; MLConnect will endeavor, however, to minimize the impact of scheduled maintenance outages. Customer understands that the Service requires electricity at the Service Location and, if an electrical outage occurs, the Service (which may include telephone) will not function. Pg 1 of 2 MLConnect Residential Terms of Service
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NO SERVICE LEVEL GUARANTEES. Subscriber understands and agrees that MLConnect does not guarantee that any particular amount of bandwidth on the Service will be made available to Subscriber or that any speed or throughput of Subscriber’s connection to the Service will be available to Subscriber. The Service is subject to both scheduled and unscheduled maintenance outages; MLConnect will endeavor, however, to minimize the impact of scheduled maintenance outages. Subscriber understands that the Service requires electricity at the Service Location and, if an electrical outage occurs, the Service (which may include telephone) will not function absent any backup power device being installed.
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NO SERVICE LEVEL GUARANTEES. NLT shall not offer any Service Level Guarantee in relation to the provision and maintenance of CO Diversity Connections under this Agreement. For the avoidance of doubt, NLT shall not be obliged to give priority to the restoration of either the CO Diversity Connection or the Existing Connection during the restoration of any network outage.
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NO SERVICE LEVEL GUARANTEES. Customer understands and agrees that TVIfiber does not guarantee that any particular amount of bandwidth on the Service will be made available to Customer or that any speed, performance or throughput of Customer’s connection to the Service will be available to Customer. The Service is subject to both scheduled and unscheduled maintenance outa ges; TVIfiber will endeavor, however, to minimize the impact of scheduled maintenance outages. Customer understands that the Service requires electricity at the Service Location and, if an electrical outage occurs, the Service (which may include telephone) will not function.
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NO SERVICE LEVEL GUARANTEES. Customer understands and agrees that MLConnect does not guarantee that any particular amount of bandwidth on the Service will be made available to Customer or that any speed or throughput of Customer’s connection to the Service will be available to Customer. The Service is subject to both scheduled and unscheduled maintenance outages; MLConnect will endeavor, however, to minimize the impact of scheduled maintenance outages. Customer understands that the Service requires electricity at the Service Location and, if an electrical outage occurs, the Service (which may include telephone) will not function. Your MLConnect-provided Gigabit Passive Optical Network (GPON) optical network terminal (ONT) is powered by plugging it into an electrical wall outlet. In the event of an electrical outage, your modem will not receive power, and thus, will not operate. If this were to happen your MLConnect phone service, including any medical or security alert services, like E911, will not be available to you. TAKE NOTE: If you have a medical alert system, or security equipment, you are strongly encouraged to utilize and maintain a battery back-up. It is your responsibility to provide, maintain, monitor, and/or replace a backup battery.
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NO SERVICE LEVEL GUARANTEES. No service-level commitment is generally available with the Service, and while we will use our best endeavours to provide a timely response to customer fault reports, no guarantee is offered in respect of the time to: (a) provision the Service; (b) detect faults with the Service; or (c) repair or restore the Service if it has developed a fault. If a Business Pack is purchased by you in conjunction with the Service then the service levels contained in the Business Pack Service Description will apply to the Service. The service is provided “as is” and you agree that our liability in relation to the Service is limited under our CRA or Master Services Agreement (as applicable). In addition you release and indemnify us from all liability (including third party claims) arising from: (a) cancellation of the Service for any reason; or (b) suspension of the Service to particular Internet Protocol (IP) addresses. A Service that has permanently ceased to work (or is no longer able to be offered) will result in the cessation of all forward service charges to you.
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NO SERVICE LEVEL GUARANTEES. Customer understands and agrees that Elevate does not guarantee that any particular amount of bandwidth on the Service will be made available to Customer or that any speed or throughput of Customer’s connection to the Service will be available to Customer. The Service is subject to both scheduled and unscheduled maintenance outages; Elevate will endeavor, however, to minimize the impact of scheduled maintenance outages. Customer understands that the Service requires electricity at the Service Location and, if an electrical outage occurs, the Service (which may include telephone) may not function.
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Related to NO SERVICE LEVEL GUARANTEES

  • Service Level Agreement 6.1 NCR Voyix will use commercially reasonable efforts to make the Service available to you at or above the Availability Rate set forth at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/support/aloha-sla. If NCR Voyix does not meet the Availability Rate, you are entitled to request a service-level credit subject to the terms of this Agreement. This credit is calculated as a percentage of the monthly recurring bill (or monthly pro rata share of billing, if billing does not occur monthly) for the Service for the month in which the Availability Rate was not met. The Availability Rate is determined by: (a) dividing the total number of valid outage minutes in a calendar month by the total number of minutes in that month; (b) subtracting that quotient from 1.00; (c) multiplying that difference by 100; and (d) rounding that result to two decimal places in accordance with standard rounding conventions. The number of outage minutes per day for a given service is determined by the lesser of the number of outage minutes. 6.2 Unavailability due to other conditions or caused by factors outside of NCR Voyix’s reasonable control will not be included in the calculation of the Availability Rate. Further, the following are expressly excluded from the calculation of the Availability Rate: (a) service unavailability affecting services or application program interfaces that are not used by you; (b) cases where fail-over to another data center is available but not utilized; (c) transient time-outs, required re-tries, or slower-than-normal response caused by factors outside of NCR Voyix’s reasonable control; (d) Scheduled Downtime, including maintenance and upgrades; (e) force majeure; (f) transmission or communications outages outside the NCR Voyix- controlled environment; (g) store-level down-time caused by factors outside of NCR Voyix’s reasonable control; (h) outages attributable to services, hardware, or software not provided by NCR Voyix, including, but not limited to, issues resulting from inadequate bandwidth or related to third-party software or services; (i) use of the Service in a manner inconsistent with the documentation for the application program interface or the NCR Voyix Product; (j) your Point of Sale (“POS”) failure or the failure to properly maintain the POS environment, including updating the POS firmware or version of the software running on the POS as recommended by either NCR Voyix, a third-party POS reseller or servicer; and (k) issues related to third party domain name system (“DNS”) errors or failures. 6.3 To obtain a service-level credit, you must submit a claim by contacting NCR Voyix through the website at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/support/aloha-sla Your failure to provide the claim and other information will disqualify you from receiving a credit. NCR Voyix must receive claims within 60 days from the last day of the impacted month. After that date, claims are considered waived and will be refused. You must be in compliance with the Agreement in order to be eligible for a service-level credit. You may not unilaterally offset for any performance or availability issues any amount owed to NCR Voyix. If multiple Services experience an outage in a given month, the total credit for that month will be the highest credit allowed for any single Service which failed; there is no stacking of credits. 6.4 The remedies set forth in the Section are your sole and exclusive remedies for performance or availability issues affecting the Services, including any failure by NCR Voyix to achieve the Availability Rate.

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (‘SLA’): (a) we are liable for any remedy or rebate allowed to you under the SLA; and (b) subject to clauses 34 to 38, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.