Common use of Opening a Trouble Ticket Clause in Contracts

Opening a Trouble Ticket. For the Availability, Time to Repair, and Proactive Outage Notification SLAs, a Hard Outage trouble ticket must be opened on Company’s systems, either by Company or by Customer’s request. A trouble ticket provides the record of Hard Outage events.

Opening a Trouble Ticket. For the Availability, Time to Repair, and Proactive Outage Notification SLAs, a Hard Outage trouble ticket ticketTrouble Ticket must be opened on CompanyCompany’sVerizon’s systems, either by Company CompanyVerizon or by Customer’s request. A trouble ticket ticketTrouble Ticket provides the record of Hard Outage events.

Opening a Trouble Ticket. For the Availability, Time to Repair, and Proactive Outage Notification SLAs, a Hard Outage trouble ticket must be opened on Company’s systems, either by Company sy,seittheer mbysCompany or by Customer’s requestre. A trouble ticket qAutroeusbletticket provides the record of Hard Outage events.