Operations Support Systems for Resold Services Clause Samples
The 'Operations Support Systems for Resold Services' clause defines the requirements and procedures for providing access to operational support systems (OSS) when telecommunications services are resold by a third party. It typically outlines how the reseller will interface with the provider’s systems to perform functions such as order processing, service provisioning, maintenance, and billing inquiries. By establishing these protocols, the clause ensures that resellers can efficiently manage customer accounts and service issues, thereby facilitating smooth operations and minimizing service disruptions for end users.
Operations Support Systems for Resold Services. 1.1.1 EZPHONE will also be able to order services for resale, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services, EZPHONE will submit a Local Service Request ("LSR") from its data center to GTE's Data Center using an electronic NDM interface. If no NDM interface exists or if EZPHONE chooses to establish a separate NDM interface, EZPHONE must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by E- mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically.
1.1.2 Most LSRs will be used either to transfer an existing GTE customer to EZPHONE or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to EZPHONE must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the customer desires. EZPHONE will be able to obtain this customer information after GTE has received the customer's written consent as specified in Article IV, Section 8. For service to a new customer who is not an existing GTE customer, the LSR must contain the customer's name, service address, service type, services, options, features and Services data. If known, the LSR should include the telephone number and due date/desired due date.
1.1.3 While EZPHONE would have its own customer information and may have the SAG/GTE products on tape from GTE, EZPHONE would not have the due date or new telephone number for new customers since that information is contained in GTE's systems. Therefore, a process is required to provide this information to EZPHONE. GTE itself does not have uniform access to this information electronically. Until GTE and EZPHONE have agreed and established electronic interfaces, ▇▇▇▇▇▇▇ agrees that an 800 number is the method that will be used. The 800 telephone number will connect EZPHONE directly to GTE's NOMC service representatives. When EZPHONE receives a request for basic services from a new local service customer, EZPHONE will call GTE's NOMC th...
Operations Support Systems for Resold Services. 1.1.1 RECONEX will also be able to order services for resale, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services, RECONEX will submit a Local Service Request ("LSR") from its data center to GTE's Data Center using an electronic NDM interface. If no NDM interface exists or if RECONEX chooses to establish a separate NDM interface, RECONEX mu request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically.
1.1.2 Most LSRs will be used either to transfer an existing GTE customer to RECONEX or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to RECONEX must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the
Operations Support Systems for Resold Services. 1.1.1 TEL - LINK will also be able to order services for resale, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services, TEL - LINK will submit a Local Service Request ("LSR") from its data center to GTE's Data Center using an electronic NDM interface. If no NDM interface exists or if the TEL - LINK chooses to establish a separate NDM interface, the TEL - LINK must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically.
1.1.2 Most LSRs will be used either to transfer an existing GTE customer to TEL - LINK or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to TEL - LINK must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the