Questions and Complaints Clause Samples
The "Questions and Complaints" clause establishes a process for parties to raise concerns, seek clarification, or lodge complaints regarding the agreement or its execution. Typically, it outlines how inquiries or grievances should be submitted—such as in writing or to a designated contact person—and may specify response timelines or escalation procedures. This clause ensures that issues are addressed promptly and transparently, helping to prevent misunderstandings and resolve disputes efficiently.
Questions and Complaints. If you have a concern or complaint about your treatment or about your billing statement, please talk to us about it. We will take your criticism seriously and respond respectfully. If you have questions about this notice, disagree with a decision we make about access to your records, or have other concerns about your privacy rights, you may contact us at 720.324-8781.
Questions and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we sent you the first statement on which the problem or error occurred. You must: 1. Tell us your name and account number (if any); 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten (10) Business Days after you notify us of the error. We will tell you the results of our investigation within three (3) Business Days after we complete our investigation of the error, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty- five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Eligible Transaction Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Eligible Transaction Account. If it is determined there was no error, we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. We may revoke any provisional credit provided to you if we find an error did not occur.
Questions and Complaints. Persons seeking to resolve problems or complaints may first contact the instructor in charge. Requests for further action may be made to the Chief Academic Officer. In addition, if a student wishes to file a written complaint, they may do so. The student's participation in the complaint procedure and the disposition of a student's complaint shall not limit or waive any of the student's rights or remedies. A student or any member of the public may file a complaint about this institution with the United States Department of Transportation’s EMT‐Basic National Standard Curriculum. A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (▇▇▇) ▇▇▇-▇▇▇▇ toll-free or by completing a complaint form, which can be obtained on the bureau's internet web site ▇▇▇.▇▇▇▇.▇▇.▇▇▇. Any questions a student may have regarding this enrollment agreement that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇, ▇▇▇.▇▇▇▇.▇▇.▇▇▇, toll-free telephone number (▇▇▇) ▇▇▇-▇▇▇▇ or by fax (▇▇▇) ▇▇▇-▇▇▇▇. A student or any member of the public may file a complaint about this institution with the Yolo Emergency Medical Services Agency by emailing ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇, by mail at ▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇ ▇▇., ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ or by phone at ▇▇▇-▇▇▇-▇▇▇▇.
Questions and Complaints. “Any questions a student may have regarding this enrollment agreement that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at P.O. ▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇-▇▇▇▇. Phone: (▇▇▇) ▇▇▇-▇▇▇▇. Fax: (▇▇▇) ▇▇▇-▇▇▇▇.” “A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (▇▇▇) ▇▇▇-▇▇▇▇ or by completing a complaint form, which can be obtained on the Bureau’s Internet Website at ▇▇▇.▇▇▇▇.▇▇.▇▇▇ “, or with the Distance Education Accrediting Commission (DEAC) at ▇▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇/Student-Center/Complaint-Process.aspx. Connecticut students with a complaint about the University may contact the Connecticut Office of Higher Education at: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇.▇▇▇/StudentComplaints.shtml
(1) Difficulties with program structures, schedules, or other issues should first be discussed with the student’s professor.
(2) If unresolved, students should then email the support team ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ with any questions or concerns. The support team will respond within three weeks with a proposed resolution to the student’s problem. Anaheim University is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Any complaints should be directed to: Maryland Attorney General, Consumer Protection Division, ▇▇▇ ▇▇. ▇▇▇▇ ▇▇. Baltimore, MD 21202, ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇-▇▇▇-▇▇▇▇ (toll Free) Signature of student Date (Month / Day / Year) Signature of Anaheim University Representative Date (Month / Day / Year) ➔ _ Anaheim University makes certain provisions in order to provide access to library resources and library services for all students enrolled directly through Anaheim University. However, as a student enrolled in Anaheim University’s online graduate degree programs you are required to have an additional reserve fund, maintained in your possession and under your control to be used for the purchase of journals and research materials that will aid you in your studies by providing information specific to your unique areas of interest and research - and to provide access to software and other resources that may help you in the completion of your studies. The research reserve fund is $2,000 for Ed.D. students to be used over the duration of their program.
Questions and Complaints. If you believe your privacy rights have been violated, you may file a complaint with this office, or you may file a complaint with the U. S. Department of Health & Human Services ▇▇▇.▇▇▇.▇▇▇/▇▇▇/▇▇▇▇▇/. To obtain additional information, or to file a complaint with this office, contact me at (▇▇▇) ▇▇▇-▇▇▇▇. I will not retaliate in any way if you choose to file a complaint.
Questions and Complaints. If you have questions about this notice, disagree with a decision I make about access to your records, or have other concerns about your privacy rights, you may contact ▇▇▇▇ ▇. ▇▇▇▇▇▇, Ph.D. at ▇▇▇-▇▇▇-▇▇▇▇. If you believe that your privacy rights have been violated and wish to file a complaint with my office, you may send your written complaint to ▇▇▇▇ ▇. ▇▇▇▇▇▇, Ph.D., ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇ ▇, ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. You may also send a written complaint to the U.S. Department of Health and Human Services, Office of Civil Rights. You have specific rights under the Privacy Rule and I will not retaliate against you for exercising the right to file a complaint.
Questions and Complaints. If you have questions about this notice, disagree with a decision I make about access to your records, or have concerns about your privacy rights, I will be more than willing to discuss these concerns. If you believe that your privacy rights have been violated and wish to file a complaint with me/my office, you may send your written complaint to the U.S. Department of Health and Human Services. I will provide you with this address upon your request.
Questions and Complaints. Vendors may direct concerns or questions regarding operation of the Market to the Market Master or to the Vendors’ Representative. Vendors may make complaints to the Market Master for forwarding to GLC, or may submit written complaints directly to GLC, P.O. Box 348, Lafayette, IN 47902-0348.
Questions and Complaints. If you have questions about this notice, disagree with a decision I make about access to your records, or have other concerns about your privacy rights, you may contact me at ▇▇▇-▇▇▇-▇▇▇▇.
Questions and Complaints. Persons seeking to resolve problems or complaints may first contact the instructor in charge. Requests for further action may be made to the Chief Academic Officer. In addition, if a student wishes to file a written complaint, they may do so. The student's participation in the complaint procedure and the disposition of a student's complaint shall not limit or waive any of the student's rights or remedies. A student or any member of the public may file a complaint about this institution with the United States Department of Transportation’s EMT‐Basic National Standard Curriculum. A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (▇▇▇) ▇▇▇-▇▇▇▇ toll-free or by completing a complaint form, which can be obtained on the bureau's internet web site ▇▇▇.▇▇▇▇.▇▇.