Request for Technical Support Sample Clauses
Request for Technical Support. Authorized Users will make Technical Support requests by calling or emailing Vendor’s Technical Support staff or by submitting a request via Vendor’s customer service web portal. The Technical Support staff shall assign to the request the Problem Severity Level (as defined herein) indicated by the requestor.
Request for Technical Support. Customer will make Technical Support requests by calling or emailing CoinList. CoinList staff shall assign to the request the Problem Severity Level (as defined herein) as determined by CoinList staff.
Request for Technical Support. Client will make Technical Support requests by calling or emailing Republic Core, or by such other means agreed to by the parties. Republic Core staff shall assign to the request the Problem Severity Level (as defined herein) as determined by Republic Core staff.
Request for Technical Support. Technical Support requests are made by calling or emailing Supplier’s Technical Support staff or by submitting a request via Supplier’s customer service web portal. The Technical Support staff shall assign to the request the Problem Severity Level (as defined herein) indicated by the requestor.
Request for Technical Support. Authorized users will make Technical Support requests for Primary and After-Hours support by calling (▇▇▇) ▇▇▇-▇▇▇▇ or emailing Contractor’s Technical Support County staff at ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. Authorized users will make Technical Support requests for Hosting or Emergency support if any support needed that disrupts the daily tasks of County users or customers. You may get emergency support by calling (▇▇▇) ▇▇▇-▇▇▇▇ or (▇▇▇) ▇▇▇-▇▇▇▇ or emailing Contractor’s lead programmer at ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ and copying project manager ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. The Technical Support County staff shall assign to the request the Problem Severity Level (as defined herein) indicated by the requestor. County shall receive a response to emergency requests within twelve (12) hours.