Response Standards Clause Samples

The RESPONSE STANDARDS clause defines the expected quality, timeliness, and manner in which one party must respond to requests, inquiries, or deliverables from the other party. Typically, this clause sets specific timeframes for responses, outlines acceptable communication channels, and may establish criteria for what constitutes a satisfactory reply. By clearly outlining these expectations, the clause helps prevent misunderstandings and delays, ensuring that both parties maintain efficient and reliable communication throughout their relationship.
Response Standards. A. Inquiry. Company shall respond within (30) minutes of receipt of an inquiry from Dell to Company's designated point of contact, and (1) hour for End-Users as described above.
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Response Standards. Response standards in Table 1 below describe the Extended Maintenance Service level of support that can be expected by Customer under normal circumstances.
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Response Standards. Contractor will comply with all of the response standards under this Subsection.
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Response Standards. Franchisee will comply with the response standards under 26 this Subsection. 27
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Response Standards. A3.1 Support Response Times. B2W will respond to requests for support as provided below:
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Response Standards. A3.1 Support Response Times. B2W will respond to requests for support as provided below: Severity 1 Severity 2 Severity 3
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Response Standards. Supplier shall respond to technical support issues based on the severity of the issue. Responses shall be in two stages: (1) an initial response from Supplier, which acknowledges Supplier is aware of the issue, and (2) actual resolution of the issue. The time for Client to receive the initial response from Supplier starts when Supplier is made aware of the problem or issue, having been alerted by the Client or Supplier staff.
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Response Standards. A. Inquiry. Company shall respond within * * * of receipt of an inquiry from Dell to Company's designated point of contact, and * * * for End-Users as described above.
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Response Standards 
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Related to Response Standards

  • Applicable Standards The requirements and guidelines of NERC, the Applicable Regional Entity, and the Control Area in which the Customer Facility is electrically located; the PJM Manuals; and Applicable Technical Requirements and Standards.

  • Design Standards Most recent edition of the “Owner’s Design Standards,” including any partial updates as may be directed by the Owner.

  • Content Standards You agree that you will not upload or provide content or otherwise post, transmit, distribute, or disseminate through the Zelle® Payment Service any material that: (1) is false, misleading, unlawful, obscene, indecent, lewd, pornographic, defamatory, libelous, threatening, harassing, hateful, abusive, or inflammatory; (2) encourages conduct that would be considered a criminal offense or gives rise to civil liability; (3) breaches or infringes any duty toward or rights of any person or entity, including rights of publicity, privacy or intellectual property; (4) contains corrupted data or any other harmful, disruptive, or destructive files; (5) advertises products or services competitive with Zelle®, as determined by Zelle® in its sole discretion; or (6) in Zelle®’s or our sole judgment, is objectionable, restricts or inhibits any person or entity from using or enjoying any portion of the Zelle® Payment Service, or which may expose us, Zelle® or our respective affiliates or customers to harm or liability of any nature.