Service Objectives D4.1 The Services will: a. be relevant to the health, support and care needs of each Resident, recognising their cultural and/or spiritual values, individual preferences and chosen lifestyles; b. provide a homelike and safe environment for each Resident; c. facilitate and assist the meeting of each Resident’s social, spiritual, cultural and recreational needs; d. provide the opportunity for each Resident wherever possible, or the Resident’s family/whānau or nominated representative (if any), to be involved in decisions affecting the Resident’s life; and e. acknowledge the significance of each Resident’s family/whānau and chosen support networks.
Service Levels All service level requirements will be set forth in Exhibit A (“▇▇▇▇.▇▇▇ Referral Service Level Requirements”). Recipient ▇▇▇▇▇▇ agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the ▇▇▇▇.▇▇▇ Referral Service Level Requirements in effect at the time ▇▇▇▇.▇▇▇ identifies the Referral to Recipient Broker/Agent.
Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.
Performance Schedule The Parties will perform their respective responsibilities in accordance with the Performance Schedule. By executing this Agreement, Customer authorizes Motorola to proceed with contract performance.