Common use of Service Management Manual Clause in Contracts

Service Management Manual. As part of managing the Integrated Services Platform, VITA anticipates developing a Service Management Manual (the “Service Management Manual”) which shall serve as a common document shared among the Integrated Suppliers (including Supplier) providing descriptions of the Managed Environment and the performance by each Integrated Supplier of its respective obligations to VITA and the other Customers in coordination and cooperation with the Customers and other Integrated Suppliers. Until VITA’s adoption of the Service Management Manual, the Parties shall utilize the Policy and Procedures Manual in accordance with Section 1.4.2 (Policy and Procedures Manual).

Service Management Manual. As part of managing the Integrated Services Platform, VITA anticipates developing a Service Management Manual (the “Service Management Manual”) which shall serve as a common document shared among the Integrated Suppliers (including Supplier) providing descriptions of the Managed Environment and the performance by each Integrated Supplier of its respective obligations to VITA and the other Customers in coordination and cooperation with the Customers and other Integrated Suppliers. Until VITA’s adoption of the Service Management Manual, the Parties shall utilize the Policy and Procedures Manual in accordance with Section 1.4.2 (Policy and Procedures Manual).1.4.2