Delivery and Contents Clause Samples

Delivery and Contents. As part of the Services, and at no additional cost to Hercules, Supplier shall deliver to Hercules a reasonably complete draft of the Policy and Procedures Manual(s) with respect to the Services to be transitioned to Supplier on the Commencement Date, for Hercules' review, comment and approval, at least thirty (30) days prior to the Commencement Date. Thereafter, as part of the Services, and at no THIS EXHIBIT HAS BEEN REDACTED AND IS THE SUBJECT OF A CONFIDENTIAL TREATMENT REQUEST. REDACTED MATERIAL IS MARKED WITH [******] AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. additional cost to Hercules, Supplier shall deliver to Hercules a reasonably complete draft of the Policy and Procedures Manual with respect to each remaining Service (or, if such Policy and Procedures Manual already exists, any additional portions of such Policy and Procedures Manual pertaining to such Service), for Hercules' review, comment and approval, at least thirty (30) days prior to the Transition Milestone date for the transition of each such Service to Supplier. In each case, Hercules shall have at least fifteen (15) days to review the draft Policy and Procedures Manual and provide Supplier with comments and revisions. Supplier shall then incorporate such comments and revisions into the Policy and Procedures Manual and shall deliver a final version to Hercules at least five (5) business days prior to the scheduled transition date for the applicable Service for Hercules' final approval. At a minimum, each Policy and Procedures Manual shall address the subjects specified in Schedule S (to the extent applicable) and shall include the following: (i) a detailed description of the Services and the manner in which each will be performed by Supplier, including (A) the Equipment, Software, and Systems to be procured, operated, supported or used; (B) documentation (including operations manuals, user guides, specifications, policies/procedures and disaster recovery/business continuity plans) providing further details regarding such Services; (C) the specific activities to be undertaken by Supplier in connection with each Service, including, where appropriate, the direction, supervision, monitoring, staffing, reporting, planning and oversight activities to be performed by Supplier under this Agreement; (D) the checkpoint reviews, testing, acceptance, controls and other procedures to be implemented and used to assure service quality; and (F) subject to Section 15.7,...

Delivery and Contents. As part of the Services, and at no additional cost to ABM, Supplier shall deliver to ABM for its review, comment and approval (i) a preliminary draft of the Policy and Procedures Manual applicable to the performance of the Services during the period preceding the migration to the Supplier data center not later than fifty (50) days after the Commencement Date, and (ii) a final draft of the Policy and Procedures Manual applicable to the performance of such Services not later than one hundred ten (110) days after the Commencement Date. Thereafter, as part of the Services, and at no additional cost to ABM, Supplier shall deliver to ABM for its review, comment and approval (i) a preliminary draft of a revised Policy and Procedures Manual containing additions and modifications applicable to the performance of the Services following the migration to the Supplier data center not later than thirty (30) days prior to the scheduled migration date), and (ii) a final draft of the revised Policy and Procedures Manual containing such modifications not later than the scheduled migration date.

Delivery and Contents. Vendor shall deliver to TXUED for its review, comment and approval (i) an outline of the topics to be addressed in the Policy and Procedures Manual within ninety (90) days after the Services Agreement Commencement Date, and (ii) a final draft of the Policy and Procedures Manual within one hundred eighty (180) days after the Services Agreement Commencement Date (the “Policy and Procedures Manual”). At a minimum, the Policy and Procedures Manual shall include the following: (i) a detailed description of the Services and the manner in which each will be performed by Vendor, including (A) documentation (including policies and procedures, and disaster recovery plans) providing further details regarding such Services, and (B) the specific activities to be undertaken by Vendor in connection with each Service, including, where appropriate, the direction, supervision, monitoring, staffing, reporting, planning and oversight activities to be performed by Vendor under this Services Agreement; ***CONFIDENTIAL MATERIAL REDACTED AND FILED SEPARATELY WITH THE COMMISSION. TXUED AND VENDOR CONFIDENTIAL NYDB01 17368821.15 24-Jun-06 19:23 (ii) the procedures for TXUED/Vendor interaction and communication, including (A) call lists, (B) procedures for and limits on direct communication by Vendor with TXUED Personnel, (C) problem management and escalation procedures, (D) priority procedures, (E) Acceptance testing and procedures, (F) quality assurance procedures and checkpoint reviews and (G) annual and quarterly financial objectives, budgets and performance goals; and

Delivery and Contents. CSC shall create, as part of the Services, and at no additional cost to Sears, an operational procedures manual that documents the processes and procedures that underlie each Service (the “Operational Procedures Manual” or “OPM”). CSC shall deliver to Sears for its review, comment and approval both an outline of the topics to be addressed in the Operational Procedures Manual and a final draft of the OPM for each Exhibit, in each case within the time periods set forth in the applicable Exhibit. At a minimum, the Operational Procedures Manual for each Exhibit shall include the following: (i) a detailed description of the Services and the manner in which each shall be performed by CSC under the Exhibit, including (1) all CSC Provided Systems, CSC Managed Systems and Sears Provided Systems, as well as the functional and operational characteristics of each of the foregoing, (2) documentation (including operations manuals, user guides, specifications, policies/procedures and disaster recovery plans) providing further details regarding such Services, and (3) the specific activities to be undertaken by CSC in connection with each Service, including, where appropriate, service responsibilities matrices, the direction, supervision, monitoring, staffing, reporting, planning and oversight activities to be performed by CSC and the time period in which tasks are to be completed under the Exhibit; (ii) the procedures for Sears/CSC interaction and communication, including (1) call lists, (2) procedures for and limits on direct communication by CSC with Sears Personnel, (3) problem management and escalation procedures, (4) priority and project procedures, (5) acceptance testing and procedures, (6) quality assurance procedures and checkpoint reviews, and (7) annual and quarterly financial objectives, budgets and performance goals; and (iii) practices and procedures addressing such other issues and matters as Sears shall require. CSC shall incorporate Sears’ then-current policies and procedures in the Operational Procedures Manual to the extent Sears directs CSC to do so.

Delivery and Contents. As part of the Services, and at no additional cost to ▇▇▇▇▇▇▇▇, Provider shall deliver to ▇▇▇▇▇▇▇▇ for its review, comment and approval (i) a reasonably complete draft of the Policy and Procedures Manual within forty-five (45) days after the Commencement Date, and (ii) a final draft of the Policy and Procedures Manual within thirty (30) days of Provider's receipt of ▇▇▇▇▇▇▇▇'▇ comments and suggestions (the "POLICY AND PROCEDURES MANUAL"). At a minimum, the Policy and Procedures Manual shall include the following: (i) a detailed description of the Services and the manner in which each will be performed by Provider, including (A) the Equipment, Software, and Systems to be procured, operated, supported or used; (B) documentation (including operations manuals, user guides, specifications, policies/procedures and disaster recovery plans) providing further details regarding such Services; and (C) the specific activities to be undertaken by Provider in connection with each Service, including, where appropriate, the direction, supervision, monitoring, staffing, reporting, planning and oversight activities to be performed by Provider under this Agreement; and (D) the processes, methodologies and controls to be implemented and used by Provider to meet its obligations in this Agreement (including, its obligations under SECTION 15.10) regarding compliance with applicable Laws, and generally accepted accounting principles; (ii) the procedures for ▇▇▇▇▇▇▇▇/Provider interaction and communication, including (A) call lists; (B) procedures for and limits on direct communication by Provider with ▇▇▇▇▇▇▇▇ personnel; (C) problem management and escalation procedures; (D) priority and project Final Confidential and Proprietary Information of IBM and ▇▇▇▇▇▇▇▇

Delivery and Contents. As part of the Services, and at no additional cost to ▇▇▇▇▇▇▇▇, Provider shall deliver to ▇▇▇▇▇▇▇▇ for its review, comment and approval (i) a reasonably complete draft of the Policy and Procedures Manual by the date indicated in Schedule H and (ii) a final draft of the Policy and Procedures Manual by the date indicated in Schedule H or, if later, within thirty (30) days after receipt of comments and suggestions as described in Section 9.1(b). In Section 9.1(a)(iii), the words "and 15.14" are deleted.

Delivery and Contents. As part of the Services, and at no additional cost to Allegheny, Service Provider shall deliver to Allegheny for its review, comment and approval (i) an outline of the topics, including the topics in Schedule 6B, to be addressed in a management policy and procedures manual for each Service Category within thirty (30) days after the Commencement Date, (ii) a final draft of such policy and procedures manual within ninety (90) days after the Commencement Date (the “Policy and Procedures Manual”), and (iii) an update of the Policy and Procedures Manual within 180 days after the Commencement Date to incorporate the changes specific to the mode of operations after the changes contemplated by the IT Transformation Plan are in effect. The delivery requirements described are in addition to the more detailed delivery requirements specified in Schedule 6B. At a minimum, the Policy and Procedures Manual shall include the following: (i) a detailed description of the Services to the extent not described in Schedule 2 and the manner in which each will be performed by Service Provider, including (A) the Equipment, Software, and Systems to be procured, operated, supported or used; (B) documentation (including operations manuals, user guides, specifications, policies/procedures and disaster recovery plans) providing further details regarding the Services; (C) the specific activities to be undertaken by Service Provider in connection with each Service, including, where appropriate, the direction, supervision, monitoring, staffing, reporting, planning and oversight activities to be performed by Service Provider under this Agreement; (D) the checkpoint reviews, testing, acceptance, controls and other procedures to be implemented and used to assure service quality; and (E) the Allegheny-approved processes, methodologies and controls to be implemented and used by Service Provider to support Allegheny’s compliance with GAAP, where applicable, the ▇▇▇▇▇▇▇▇-▇▇▇▇▇ Act of 2002, and any and all applicable Laws, consistent with Allegheny’s interpretations and control objectives (which will take into consideration information provided by Service Provider); (ii) the procedures for Allegheny/Service Provider interaction and communication, including (A) call lists; (B) procedures for and limits on direct communication by Service Provider with Allegheny Personnel (excluding Directed Allegheny Employees); (C) problem management and escalation procedures; (D) priority and project procedures; ...

Delivery and Contents. An outline setting forth preliminary policies and procedures (including security and control requirements) to be followed by Provider in its performance of the Services under each Transaction Document, as such policies and procedures may be updated from time to time during the Term, is set forth in Schedule 9.6. The policies and procedures outline will be finalized in accordance with the Transition Plan and will become the final documentation for policies and procedures under each Transaction Document (the “Policies and Procedures Manual”). The outline shall include, at a minimum, the procedures under each Transaction Document for Idearc/Provider interaction and communication, including (A) work flow/demand management; (B) service level monitoring; (C) procedures for and limits on direct communication by Provider with Idearc personnel; (D) problem management and escalation procedures; (E) Quality Assurance procedures, internal controls and checkpoint reviews; and (F) practices and procedures addressing such other issues and matters as Idearc shall reasonably require.

Delivery and Contents. As part of the Services, [**], Supplier shall deliver to Ascension Health for its review, comment and approval (i) a reasonably complete draft of the Policy and Procedures Manual within [**] days after the Effective Date, and (ii) a final draft of the Policy and Procedures Manual within [**] days after the Effective Date. Ascension Health shall have at least [**] days to review the draft Policy and Procedures Manual and provide Supplier with reasonable comments and revisions. Supplier shall then incorporate any reasonable comments or changes of Ascension Health into the Policy and Procedures Manual and shall deliver a final revised version to Ascension Health within [**] days of its receipt of such comments and changes for Ascension Health’s final approval. At a minimum, the Policy and Procedures Manual shall include: (i) a detailed description of the Services and the manner in which each will be performed by Supplier to the extent not already described in an applicable Supplement; (ii) the procedures for Ascension Health /Supplier interaction and communication, including: (A) call lists; (B) procedures for and limits on direct communication by Supplier with Ascension Health Personnel; (C) problem management and escalation procedures; (D) priority and project procedures; (E) Acceptance Testing and procedures; (F) the data security plan for the Services provided to Ascension Health and the applicable Eligible Recipients; (G) a schedule, format and list of required attendees for performance reporting, account relationship [**] Indicates that text has been omitted which is the subject of a confidential treatment request. The text has been separately filed with the Securities and Exchange Commission.