Common use of Service Management Manual Clause in Contracts

Service Management Manual. As part of the Integrated Services Platform, DMAS anticipates MSI developing a Service Management Manual standard template (the “Service Management Manual”) which shall serve as a common document shared (as applicable) among the Integrated Suppliers (including Supplier for this agreement) providing descriptions of the Managed Environment and the performance by each Integrated Supplier of its respective obligations to DMAS in coordination and cooperation with the Business Partners and other Integrated Suppliers. The Services Management Manual is further described in Section 9.D.2 (Service Management Manual) . Until the adoption of the Service Management Manual, the Parties shall utilize the Policy and Procedures Manual in accordance with Section 9.D.1 (Policy and Procedures Manual).‌

Service Management Manual. As part of the Integrated Services Platform, DMAS anticipates MSI developing a Service Management Manual standard template (the “Service Management Manual”) which shall serve as a common document shared (as applicable) among the Integrated Suppliers (including Supplier for this agreement) providing descriptions of the Managed Environment and the performance by each Integrated Supplier of its respective obligations to DMAS in coordination and cooperation with the Business Partners and other Integrated Suppliers. The Services Management Manual is further described in Section 9.D.2 (Service Management Manual) . Until the adoption of the Service Management Manual, the Parties shall utilize the Policy and Procedures Manual in accordance with Section 9.D.1 (Policy and Procedures Manual).‌9.D.1