Service Provider Account Manager Sample Clauses

Service Provider Account Manager. Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIR, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.
Service Provider Account Manager. At a minimum, twenty-five percent (25%) of the Service Provider Account Manager's annual incentive and variable compensation (and not less than a material portion of the Service Provider Account Manager's total annual compensation) shall be based upon (i) the level of customer satisfaction reflected in the periodic customer satisfaction surveys, (ii) the extent to which Service Provider has met or exceeded the Service Levels and Service Provider's other responsibilities and obligations under this Agreement, and (iii) DIR's determination as to whether Service Provider has met the technical and operational objectives set by DIR.
Service Provider Account Manager. During the Term, Service Provider shall maintain an individual (the “Service Provider Account Manager”) who shall serve as the primary representative of Service Provider under this Agreement. The Service Provider Account Manager shall be an employee of Service Provider and shall (a) have overall responsibility for managing and coordinating the performance of Service Provider under this Agreement and (b) be authorized to act for and on behalf of Service Provider with respect to all matters relating to this Agreement or shall have access to and seek authorization from another employee of Service Provider with the proper authority to so act. In the event the Service Provider Account Manager shall be absent or otherwise unable to perform his or her duties for an extended period of time, then Service Provider shall identify an alternate Service Provider Account Manager who shall have the same duties and authority to act as the Service Provider Account Manager.
Service Provider Account Manager. Service Provider shall designate a “Service Provider Account Manager” for this Allegheny engagement who, unless otherwise agreed by Allegheny, shall maintain his or her office at ▇▇▇ ▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇. Except as otherwise agreed to by Allegheny, the Service Provider Account Manager shall (i) be one of the Key Service Provider Personnel; (ii) be a full time employee of Service Provider; (iii) devote his or her full time and effort to managing the Services; (iv) not be transferred or reassigned for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for or without cause, illness, disability, or death); (v) serve as the single point of accountability for the Services; (vi) be the single point of contact to whom all Allegheny communications concerning this Agreement may be addressed; (vii) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement; and (viii) have day-to-day authority for ensuring customer satisfaction and attainment of all Service Levels.
Service Provider Account Manager. At a minimum, *** of the Service Provider Account Manager’s discretionary annual incentive compensation (and not less than *** of the Service Provider Account Manager’s total annual compensation) shall be based upon: (i) the level of customer satisfaction reflected in the periodic customer satisfaction surveys; (ii) the extent to which Service Provider has met or exceeded the Service Levels and Service Provider’s other responsibilities and obligations under this Agreement; (iii) Service Provider’s achievement of the objectives relating to Allegheny and its businesses, as reasonably determined by Allegheny; and (iv) Allegheny’s determination as to whether Service Provider has met the technical objectives set by the Allegheny Chief Information Officer or his or her designee.

Related to Service Provider Account Manager

  • Provider Services Charges for the following Services when ordered by a Physician for the treatment of an Injury or Illness.

  • Stock Plan Administration Service Providers The Company transfers participant data to ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, an independent service provider based in the United States, which assists the Company with the implementation, administration and management of the Plan. In the future, the Company may select a different service provider and share the Participant’s data with another company that serves in a similar manner. The Company’s service provider will open an account for the Participant to receive and trade Shares. The Participant will be asked to agree on separate terms and data processing practices with the service provider, which is a condition to the Participant’s ability to participate in the Plan.

  • The Service Provider upon receipt of a notice contemplated under clause 19.1 shall discontinue the supply of all services or goods under this Agreement, to the extent specified, and on the date specified in the notice.

  • Stock Plan Administration Service Provider The Company transfers the Optionee's Personal Information to Fidelity Stock Plan Services LLC, an independent service provider based in the United States, which assists the Company with the implementation, administration and management of the Plan (the “Stock Plan Administrator”). In the future, the Company may select a different Stock Plan Administrator and share the Optionee's Personal Information with another company that serves in a similar manner. The Stock Plan Administrator will open an account for the Optionee to receive and trade Shares acquired under the Plan. The Optionee will be asked to agree on separate terms and data processing practices with the Stock Plan Administrator, which is a condition to the Optionee’s ability to participate in the Plan.

  • Account Manager A designated Account Manager for the Centralized Contract shall be provided. The Account Manager is responsible for the overall relationship with the State during the course of the Contract and shall act as the central point of contact. A designated Billing Contact for the Centralized Contract shall be provided. The Billing Contact will become the single point of contact between the Contractor and the Authorized User for matters related to invoicing, billing and payment. A designated Emergency Contact for the Centralized Contract shall be provided. The Emergency Contact will be available 24 hours a day, 365 days per year for emergency procurements.