Common use of Support Information Clause in Contracts

Support Information. Service and Support will apply to the primary installation of the Custom Software. This section provides the information for notifying CCS of any Support issue. CCS support can be accessed as follows: General Support Number: 1-877-977-9425 or 416-977-9425, Ext. 1 Emergency Support Number: 1-877-977-9425 or 416-977-9425, Ext. 3 Support Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Fax: ▇-▇▇▇-▇▇▇-▇▇▇▇ The core business hours for CCS are 8:30 am to 4:30 pm EST. · CCS support will be available/reachable 24 Hours/Day, 365 Days/Year through the Emergency Support Number. · Support will be provided by telephone, remote access Or if necessary, on site.

Appears in 2 contracts

Sources: Software Development and Services Agreement (Biotricity Inc.), Software Development and Services Agreement (Biotricity Inc.)

Support Information. Service and Support will apply to the primary installation of the Custom Software. This section provides the information for notifying CCS of any Support issue. CCS support can be accessed as follows: General Support Number: 1-877-977-9425 or 416-977-9425, Ext. 1 Emergency Support Number: 1-877-977-9425 or 416-977-9425, Ext. 3 Support Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Fax: ▇-▇▇▇-▇▇▇-▇▇▇▇ The core business hours for CCS are 8:30 am to 4:30 pm EST. 647310- v1B · CCS support will be available/reachable 24 Hours/Day, 365 Days/Year through the Emergency Support Number. · Support will be provided by telephone, remote access Or if necessary, on site.

Appears in 1 contract

Sources: Software Development and Services Agreement (Biotricity Inc.)