Common use of The Grievance Procedure Clause in Contracts

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre Administrator) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorExecutive Director) (i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerVice President, Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Vice President, Human Resources or designate. The Chief Operating Officer Vice President, Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Vice President, Human Resources or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Regular Arbitration, Expedited Arbitration or by mutual agreement to Mediation. (d) A The Union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive DirectorManager, Human ResourcesLabour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorDirector of Care) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator Director of Care or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Director of Care or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator Director of the Centre Care or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Director of Care or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerSenior Vice-President, Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Senior Vice-President, Human Resources or designate. The Chief Operating Officer Senior Vice-President, Human Resources shall not be involved in a conflict of interest or an apprehension of bias shall not exist or be apparent for the matter to be heard by the Senior Vice-President, Human Resources. The Senior Vice-President, Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Senior Vice-President, Human Resources or designate shall render a written decision within ten (10) days of the date of the hearing. The Grievance procedure from Step 1 to Step 3 shall never exceed sixty (60) days. In the event the Employer fails to process the grievance procedure within the 60 day period, the grievance is automatically referred to arbitration for settlement and resolution. If the grievance is not settled at this stage, either party may decide to proceed to Regular Arbitration, Expedited Arbitration or by mutual agreement to Mediation. (d) A The union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human ResourcesManager Labour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she they becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorExecutive Director or Director of Care) (i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she they may submit in writing an individual grievance, at step 2 to the Centre Administrator site Executive Director or designate within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Vice President Human Resources.)

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The , the grievance shall be submitted, in writing, stating the article(s) Article claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate appropriate designated representative within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Administrator of the Centre(s) or designate. The Chief Operating Officer Administrator or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Administrator or designate her representative shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor the Employee’s Department Manager or designate and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor the Employee’s Department Manager or designate in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The ; and (iii) the grievance shall be submitted, in writing, to the Executive Director or designate, (1) stating the article(sArticle(s) claimed to have been violated, (2) the nature of the grievance and (particulars of the facts giving rise to the grievance), (3) the redress sought. The Administrator (particulars of the Centre shall hold a hearing within ten remedy) sought and (104) days of receipt the signature of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. Union. (iv) The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate designate, within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Executive Director or designate. The Chief Operating Officer Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Executive Director or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has A. Purpose - The purpose of this agreement is to secure at the lowest possible administrative level, reasonable and equitable resolution of alleged grievances which may from time to time arise involving the interpretation and/or application of the negotiated agreement. B. Procedure - Since it is important that grievances be processed as rapidly as possible, the number of days indicated at each level in this C. If, in the judgment of the Association, a grievance shallaffects a group or class of members of the bargaining unit or is beyond the scope of the immediate first-line supervisor, the Association may begin processing the grievance within fifteen (15) days in writing at the Superintendent’s level. PRIOR LEVEL I - Before the submission of a grievance, the aggrieved party must attempt to resolve the problem by discussing the matter directly with his/her immediate first-line supervisor within fifteen (15) days after the occurrence of the alleged grievance. In case of the absence from school of the first-line supervisor for two consecutive days, the grievant will proceed directly to Level I. LEVEL I - If the aggrieved party is not satisfied with the disposition of his/her grievance after the informal discussion with his/her immediate first-line supervisor and if he/she desires further action, said person or persons initiating the alleged grievance shall present the grievance in writing, on the approved form provided by the employer for this purpose, to the building principal or other first-level supervisor within ten (10) days after completion of Prior Level I. LEVEL II - If the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt action taken at Level I fails to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre Administrator) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days satisfaction of the date any of affected parties, the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, referred in writing, stating writing to the article(sSuperintendent of Schools by the grievant within three (3) claimed to have been violated, days after the nature grievant received the written report of the grievance and the redress soughtprincipal or first-line supervisor. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of after referral by the reply at Step 2grievant, the Employee Superintendent shall submit meet with the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have grievant and a representative of the Union present during employee organization to consider the meetingalleged grievance and to make every attempt to resolve it. The Chief Operating Officer or designate Superintendent shall render a indicate his/her disposition of the alleged grievance in writing within five (5) days after said meeting (one copy for the grievant, one copy for the association) LEVEL III - If the action taken at Level II fails to resolve the grievance to the satisfaction of the affected parties, the grievance shall be referred in writing by the grievant to the Board of Education within three (3) days after reviewing the written decision report of the Superintendent. The Board of Education shall meet with the grievant and the representative committee of the employee organization within ten fifteen (1015) days of the date request of the grievant for the purpose of discussing the grievance and disposing of it in a mutually satisfactory manner. The Board of Education shall make a disposition in writing (one copy to the grievant and one copy to the Association) of the grievance within seven (7) days after the hearing. LEVEL IV - If the action at Level III fails to resolve a grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual involving the interpretation and/or application of the negotiated agreement to Mediation. (d) A copy the satisfaction of the written Association, the grievance may, at Step 2 and Step 3 shall the discretion of the Association, be submitted referred to binding arbitration as provided in Section 903 of the Executive Director, Human ResourcesAct.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she they becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorExecutive Director, or Director of Care) (i) Where an Employee is not satisfied with the response at step Step 1, from her their immediate supervisor, she they may submit in writing an individual grievance, at step 2 to the Centre Administrator Director of Care or designate within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Director of Care or designate within with ten (10) days of the date any of the aggrieved Parties became become aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre General Manager or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator General Manager or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerVice-President Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing writing, to the Chief Operating Officer Vice-President Human Resources or designate. The Chief Operating Officer Vice-President Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Vice-President or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Regular Arbitration, Expedited Arbitration or by mutual agreement to Mediation. . The grievance procedure from Step 1 to Step 3 shall not exceed sixty (d60) A days. In the event that the Employer fails to process the grievance procedure within the 60 day period, the grievance is automatically referred to arbitration for settlement and resolution. An extension to the sixty (60) day timeline can be requested by either Party, and will not be unreasonably withheld. The union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive DirectorManager, Human ResourcesLabour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps.) (b) Step 2 (Centre AdministratorExecutive Director or Director of Care) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2Vice- President, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation.Human Resources) (d) A The union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive DirectorManager, Human ResourcesLabour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event 6.01 The parties agree that it is of the utmost importance to adjust disputes or grievances arising out of the interpretation, application or administration of this Agreement as quickly as possible. Any grievance not resolved satisfactorily forwarded to the Employeenext step within the time limits set out in Articles VI, it may VIII, IX or X will be advanced considered settled by management's answer at the preceding step, unless the time limit has been mutually extended by the COMPANY and the UNION in accordance with the following stepswriting. 6.02 No grievance shall be considered where the circumstances giving rise to it occurred more than five (b5) Step 2 (Centre Administrator) (i) Where an Employee is not satisfied with full working days before the response filing of the written grievance at step 1one, from her immediate supervisor, she may submit except in writing the case of an individual grievance, at step 2 to error in the Centre Administrator calculation of wages or designate within ten (10) days an employee’s placement on the seniority list. 6.03 Grievances properly arising out of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it this Agreement shall be submitted in writing at step 2 adjusted and settled as follows: The employee may request his Supervisor to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading call his shop ▇▇▇▇▇▇▇ to handle the grievance. The grievance shall be submitted, in writing, stating Supervisor will send for the article(s) claimed to have been violated, the nature of the grievance shop ▇▇▇▇▇▇▇ without undue delay and the redress sought. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt without further discussion of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stageby the Supervisor, it may shall be advanced reduced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days writing on an Employee Grievance Form stating the nature of the reply at Step 2, the Employee shall submit the grievance, the remedy sought and the section or sections of the Agreement which are alleged to have been violated, and signed by the employee involved and one copy given to the Supervisor. The Supervisor shall give his reply in writing on the Employee Grievance Form to the Chief Operating Officer employee, with a copy to the UNION, without undue delay but, in any event, no later than two (2) workdays following that on which the written grievance was received by the employee's Supervisor. lodged by the shop ▇▇▇▇▇▇▇ within two (2) workdays thereafter to the Department Manager or his designate. The Chief Operating Officer shop ▇▇▇▇▇▇▇ shall be given an opportunity to discuss the grievance with such Manager or his designate. The Department Manager or his designate shall hold a hearing within ten give his decision in writing on the Employee Grievance Form to the shop ▇▇▇▇▇▇▇ not later than two (102) days of receipt workdays following the presentation to him of the written grievance. The Employee shall be entitled UNION will furnish to have the Human Resources Manager not later than forty- eight (48) hours before a representative scheduled Step Three Meeting a written agenda of the Union present during the grievances to be taken up at that meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written 6.04 An employee who considers he has been unjustly discharged or indefinitely suspended may present a grievance at Step 2 and Step 3 shall be submitted to of the Executive Director, Human Resourcesgrievance procedure.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor the Employee's Site Administrator/ Manager and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor the Employee's Site Administrator/ Manager in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The ; and (iii) the grievance shall be submitted, in writing, to the Director of Operations or designated representative, (1) stating the article(sArticle(s) claimed to have been violated, (2) the nature of the grievance and (particulars of the facts giving rise to the grievance), (3) the redress sought. The Administrator (particulars of the Centre shall hold a hearing within ten remedy) sought and (104) days of receipt the signature of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. Union. (iv) The grievance will be responded to, in writing, by the Centre Administrator Director of Operations or designate designated representative, within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Administrative Officer (CAO) or designate. The Chief Operating Officer CAO or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer CAO or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor the Employee's Site Administrator/ Manager and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor the Employee's Site Administrator/Manager in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The ; and (iii) the grievance shall be submitted, in writing, to the Director of Operations or designated representative, (1) stating the article(sArticle(s) claimed to have been violated, (2) the nature of the grievance and (particulars of the facts giving rise to the grievance), (3) the redress sought. The Administrator (particulars of the Centre shall hold a hearing within ten remedy) sought and (104) days of receipt the signature of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. Union. (iv) The grievance will be responded to, in writing, by the Centre Administrator Director of Operations or designate designated representative, within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Administrative Officer (CAO) or designate. The Chief Operating Officer CAO or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer CAO or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorAdministrator or designate) (i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate Human Resources contact and the Manager of Labour Relations within ten (10) days of discussing the grievance with her the Employee’s immediate supervisor in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate Human Resources contact and the Manager of Labour Relations within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(s) claimed to have been violated, the nature of the grievance and the redress sought. ; and (iii) The Administrator Centre Human Resources contact or Manager of Labour Relations shall notify the Union of the Centre shall name of the Manager hearing the grievance and hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate Manager hearing the grievance within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerVice President Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Vice President Human Resources or designate. The Chief Operating Officer Vice President Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Vice President Human Resources or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.