The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre General Manager) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre General Manager or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre General Manager or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the Article(s) claimed to have been violated, the nature of the grievance and the redress sought. The Centre General Manager or designate shall hold a hearing within ten
Appears in 2 contracts
Sources: Collective Bargaining Agreement, Collective Bargaining Agreement
The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps.)
(b) Step 2 (Centre General ManagerHuman Resources or Designate)
(i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she they may submit in writing an individual grievance, at step 2 to Human Resources and the Centre General Manager or designate of Labour Relations within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1;
(ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre General Human Resources contact and the Manager or designate of Labour Relations within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the Article(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre General Manager or designate shall hold a hearing within tenten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. Human Resources or designate shall render a written decision within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3.
(c) Step 3 (Vice President Human Resources or designate)
Appears in 2 contracts
Sources: Collective Agreement, Collective Agreement