Vulnerable Clients Sample Clauses

The 'Vulnerable Clients' clause is designed to identify and provide special protections for individuals who may be at greater risk of harm or exploitation due to factors such as age, disability, or mental capacity. In practice, this clause may require service providers to take additional steps, such as conducting enhanced assessments, offering extra support, or ensuring clear communication when dealing with such clients. Its core function is to ensure that vulnerable individuals receive appropriate care and consideration, thereby reducing the risk of unfair treatment or misunderstanding.
Vulnerable Clients. We understand that from time to time our clients may find themselves dealing with circumstances which could mean they are potentially vulnerable. For example, a change in health, caring for a family member or coping with the loss of a loved one. There are many different types of vulnerability, and what makes one person vulnerable might not affect someone else. When we are vulnerable, our need for financial advice may change. However, admitting vulnerability or seeking help can sometimes feel hard. If this is something you would like to discuss with your adviser please ask for a copy of our Vulnerable Client Guide. This guide is designed to help explain vulnerability and the ways in which we might be able to support you. If you feel any of the circumstances in the brochure apply to you, please talk to us.
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Vulnerable Clients. The Consumer Duty regime introduces obligations regarding retail customers having certain vulnerability characteristics. A vulnerable client is, but not limited to, someone who, due to their personal circumstances, may be susceptible to harm in the absence of appropriate levels of care designed to cater for such vulnerabilities. Affiliates should take into consideration the Company’s negative target market which includes retail consumers with certain vulnerability characteristics and ensure that the ▇▇▇▇▇▇▇.▇▇▇ products and services are not promoted to such retail consumers to the extent the Affiliate is aware of such characteristics. It is important to understand that vulnerability is as a spectrum of risk and potential harm affecting susceptible Clients. Evidently, not all Clients with characteristics of vulnerability are vulnerable and subject to harm. However, Clients with vulnerable characteristics may be more likely to have further or distinctive needs which shall be identified and attended to with care to ensure fair treatment and prevention of potential undue harm.
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Vulnerable Clients. The Parties recognize that there are employees designated by the Employer to work with vulnerable individuals to whom the Employer provides services. It is in the public interest that employees so designated do not have a history of behaviour which is incompatible with such assignments. (Review Appendix 1). The Parties recognize that an employee's privacy and reputation must be recognized and protected. Information gathered to establish suitability for assignments is to be treated with confidentiality. (a) There shall be established a Labour/Management Committee composed of members equal in number, represented by the Employer and the Union. The size of this Committee shall be two (2) Union representatives and two (2) Employer representatives unless otherwise mutually agreed by the Parties. (b) The Committee shall meet as required at a mutually agreeable time and place. (c) An Employer representative and a Union representative shall alternate as Chairperson of the Committee. (d) The Committee shall not have jurisdiction over wages or any other matter of collective bargaining, including the administration of this Agreement. The Committee shall not have the power to bind either the Union or its members or the Employer to any decision or conclusions reached in their discussions. The Committee shall have the power to make recommendations to the Union and the Employer on the following general matters: (1) reviewing matters, other than grievances, relating to the maintenance of good relations between the parties; (2) correcting conditions causing grievances and misunderstanding;
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Vulnerable Clients. (a) Stupay understands that you may experience hardship or vulnerability. Stupay ensures vulnerable clients are dealt with fairly and flexibly. Stupay recognises clients may experience vulnerability for a range of reasons, including but not limited to: (i) the actions of the market or individual providers, e.g. being targeted by inappropriate products, or being given inadequate or overly complex documentation; (ii) experiencing specific life events or temporary difficulties, e.g., an accident or sudden illness, relationship breakdown, family violence, job loss, having a baby or the death of a family member; and (iii) personal or social characteristics that can affect a person’s ability to manage financial interactions, e.g. speaking a language other than English, having different cultural assumptions or attitudes about money, or experiencing cognitive or behavioural impairments due to intellectual disability, mental illness, chronic health problems or age. (b) You agree to inform us of your vulnerability as soon as reasonably practicable so that we are able to assist you. Stupay may become aware of your vulnerability by other means where it is reasonably practicable for us to do so. (c) You are entitled to request financial hardship assistance. You can inform us that you are in financial hardship in writing, electronically, or by telephone (“Hardship Request”). (d) If we become aware that you are having trouble meeting your financial obligations with us, we will discuss your situation and the options available to help you, which may include negotiating a new Payment Schedule. (e) Within fourteen (14) days of receiving a Hardship Request from you, we may ask you for more information. In order for us to consider your Hardship Request, you must provide that information within fourteen (14) days of our request. (f) The outcome of your Hardship Request will be provided to you in writing within fourteen (14) days of either: (i) you providing us with the additional information; or (ii) if no additional information is requested, then within twenty-one (21) days of the Hardship Request. (g) Where we deny your Hardship Request we will give you reasons and you have the right to contact AFCA if you wish to lodge a complaint. (h) During our assessment of your Hardship Request: (i) all Payments on your account will be ceased and fees will be frozen; (ii) we consider the appropriateness of your Nominated Payment Method; (iii) we consider waiving our fees and charges (inc...
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Vulnerable Clients. A vulnerable client is, but not limited to, someone who, due to their personal circumstances, may be susceptible to harm in the absence of appropriate levels of care designed to cater for vulnerabilities. The Affiliate shall exercise all reasonable caution, effort, and care to identify vulnerable clients in timely manner, to avoid fair customer treatment concerns and potential customer harm. It is important to understand that vulnerability is as a spectrum of risk and potential harm affecting susceptible Clients. Evidently, not all Clients with characteristics of vulnerability are vulnerable and subject to harm. However, Clients with vulnerable characteristics may be more likely to have further or distinctive needs which shall be identified and attended to with care to ensure fair treatment and prevention of potential undue harm.
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Vulnerable Clients. We operate a vulnerable client policy and we have the discretion to waive or reduce the Set-Up Fee and/or reduce the Monthly Management Fee to the minimum based upon personal or household circumstances.
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Related to Vulnerable Clients

  • Third Party Proprietary Data The Disclosing Party's Third Party Proprietary Data, if any, will be identified in a separate technical document.

  • Clients in this context, clients are people who are dependent upon the caring skills and services of the local authority, for example, the elderly, mentally infirm, those with mental or physical impairments. Clients in this context also include those whose needs are identified and catered for in settings such as schools and nurseries, that is, young children and school pupils dependent on the organisation for their educational and developmental welfare. Clients exclude internal authority customers (as in client departments) or external customers (for example, members of the public with planning applications), because neither are dependent on the local authority for their care and welfare. The exceptional needs of clients refer to those which are exceptionally demanding, not to those which are out of the ordinary.

  • Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect

  • Confidential System Information HHSC prohibits the unauthorized disclosure of Other Confidential Information. Grantee and all Grantee Agents will not disclose or use any Other Confidential Information in any manner except as is necessary for the Project or the proper discharge of obligations and securing of rights under the Contract. Grantee will have a system in effect to protect Other Confidential Information. Any disclosure or transfer of Other Confidential Information by ▇▇▇▇▇▇▇, including information requested to do so by HHSC, will be in accordance with the Contract. If Grantee receives a request for Other Confidential Information, ▇▇▇▇▇▇▇ will immediately notify HHSC of the request, and will make reasonable efforts to protect the Other Confidential Information from disclosure until further instructed by the HHSC. Grantee will notify HHSC promptly of any unauthorized possession, use, knowledge, or attempt thereof, of any Other Confidential Information by any person or entity that may become known to Grantee. Grantee will furnish to HHSC all known details of the unauthorized possession, use, or knowledge, or attempt thereof, and use reasonable efforts to assist HHSC in investigating or preventing the reoccurrence of any unauthorized possession, use, or knowledge, or attempt thereof, of Other Confidential Information. HHSC will have the right to recover from Grantee all damages and liabilities caused by or arising from Grantee or Grantee Agents’ failure to protect HHSC’s Confidential Information as required by this section.

  • Supplier Personnel The Supplier shall: provide a list of the names of all Supplier Personnel requiring admission to Customer Premises, specifying the capacity in which they require admission and giving such other particulars as the Customer may reasonably require; ensure that all Supplier Personnel: are appropriately qualified, trained and experienced to provide the Goods and/or Services with all reasonable skill, care and diligence; are vetted in accordance with Good Industry Practice and, where applicable, the Security Policy and the Standards; obey all lawful instructions and reasonable directions of the Customer (including, if so required by the Customer, the ICT Policy) and provide the Goods and/or Services to the reasonable satisfaction of the Customer; and comply with all reasonable requirements of the Customer concerning conduct at the Customer Premises, including the security requirements set out in Contract Schedule 4 (Security); subject to Contract Schedule 5 (Staff Transfer) ;, retain overall control of the Supplier Personnel at all times so that the Supplier Personnel shall not be deemed to be employees, agents or contractors of the Customer; be liable at all times for all acts or omissions of Supplier Personnel, so that any act or omission of a member of any Supplier Personnel which results in a Default under this Contract shall be a Default by the Supplier; use all reasonable endeavours to minimise the number of changes in Supplier Personnel; replace (temporarily or permanently, as appropriate) any Supplier Personnel as soon as practicable if any Supplier Personnel have been removed or are unavailable for any reason whatsoever; bear the programme familiarisation and other costs associated with any replacement of any Supplier Personnel; and procure that the Supplier Personnel shall vacate the Customer Premises immediately upon the Contract Expiry Date. If the Customer reasonably believes that any of the Supplier Personnel are unsuitable to undertake work in respect of this Contract, it may: refuse admission to the relevant person(s) to the Customer Premises; and/or direct the Supplier to end the involvement in the provision of the Goods and/or Services of the relevant person(s). The decision of the Customer as to whether any person is to be refused access to the Customer Premises shall be final and conclusive. For each member of Supplier Personnel who, in providing the Goods and/or Services, has, will have or is likely to have access to children, vulnerable persons or other members of the public to whom the Customer owes a special duty of care, the Supplier shall (and shall procure that the relevant Sub-Contractor shall): carry out a check with the records held by the Department for Education (DfE); conduct thorough questioning regarding any Relevant Convictions; and ensure a police check is completed and such other checks as may be carried out through the Disclosure and Barring Service (DBS), and the Supplier shall not (and shall ensure that any Sub-Contractor shall not) engage or continue to employ in the provision of the Goods and/or Services any person who has a Relevant Conviction or an inappropriate record. STAFF TRANSFER This Clause shall not apply if there are Goods but no Services Under this Contract. Where the commencement of the provision of the Services or any part of the Services results in one or more Relevant Transfers, Contract Schedule 5 (Staff Transfer) shall apply as follows: where the Relevant Transfer involves the transfer of Transferring Customer Employees, Part A of Contract Schedule 5 (Staff Transfer) shall apply; where the Relevant Transfer involves the transfer of Transferring Former Supplier Employees, Part B of Contract Schedule 5 (Staff Transfer) shall apply; where the Relevant Transfer involves the transfer of Customer Employees and Transferring Former Supplier Employees, Parts A and B of Contract Schedule 5 (Staff Transfer) shall apply; and