Backup and Recovery Services Clause Samples

Backup and Recovery Services. Supplier shall perform all backup and recovery activities associated with ensuring ongoing backup and recovery capabilities according to County schedules and requirements for all County System components and the Services (e.g., all Assets, whether on premise or in the cloud), including disaster recovery planning, testing, and activities (“Backup and Recovery Services”). Supplier shall test its Backup and Recovery Services and otherwise demonstrate that it will consistently meet or exceed County’s ongoing and overall backup and recovery requirements. Supplier will perform Backup and Recovery Services consistent with the requirements of the Backup and Restoration SLRs set forth in Exhibit H (Service Level Requirements) and Exhibit H.1 (Service Level Requirements Table). Supplier shall ensure that all backups are encrypted. Supplier’s responsibilities for Backup and Recovery Services include the tasks, subtasks, and Deliverables set forth in Table 17 (Backup and Recovery Services Responsibilities) below.
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Backup and Recovery Services. The provision of a backup service, including infrastructure. The design and implementation of backup schedules, with timings which will not adversely impact on the Authority's service delivery, to ensure the operational data is regularly backed up to meet the Authority's Recovery Time Objective (RTO) and Recovery Point Objective (RPO). The RTO is initially set out in the Authority's Information Governance policy and procedures and shall be contained in the Supplier's BCDR Plan produced pursuant to Schedule
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Backup and Recovery Services. Licensor will provide backup and recovery services for all data stored in the Hosting Service as set forth in the following Sections 7.1.1 and 7.
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Backup and Recovery Services. Service Provider responsibilities include: 1. Assume responsibility for DIR’s and DCS Customers’ system data backup and recovery requirements for Non-Consolidated Service Locations, Consolidated Data Centers, and Cloud Service Provider locations. 2. Provide database backup options (e.g. online, offline, compressed) as required by DIR and DCS Customers. 3. Perform backup and recovery functions utilizing available techniques whether standard tool sets or legacy environment tools (e.g. system state backup, fast recovery) options. 4. Provide Backup of Catalogs/Indexes/log files of data backup. 5. Perform systems data backup and recovery of all Service Provider tools and infrastructure components to ensure the integrity and availability of the operational environments which support DCS Customer Applications to meet daily service and DR commitments. 6. Provide reporting on backups and backup infrastructure (e.g. success/failure, schedules, retention, targets, offsite, archive, tape media). 6.1. Ensure backup schedules correctly reflect the Application schedule requirements, retention requirements, and target directory requirements. 6.2. Regularly validate the Application schedule, retention, and target directory requirements. 6.3. Provide the schedule, retention, and target information as implemented in the CMDB and backup systems to the DCS Customer, as requested. 6.4. Review backup schedule and Application schedule with DCS Customer annually. 7. Establish a process by which Authorized Users can request recovery of data or files, and document the process in Attachment 6-B.
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Backup and Recovery Services. Service Provider responsibilities include: 1. Assume responsibility for DIR’s and DIR Customers’ system data backup and recovery requirements for Non-Consolidated Service Locations and Consolidated Data Centers. 2. Provide database backup options (e.g. online, offline, compressed) as required by DIR and DIR Customers. 3. Perform backup and recovery functions utilizing available techniques whether standard tool sets or legacy environment tools (e.g. system state backup, fast recovery) options. 4. Provide Backup of Catalogs/Indexes/log files of data backup. 5. Perform systems data backup and recovery of all Service Provider tools and infrastructure components to ensure the integrity and availability of the operational environments which support DIR Customer Applications to meet daily service and DR commitments. 6. Provide reporting on backups and backup infrastructure (e.g. success/failure, schedules, retention, targets, offsite, archive, tape media). 6.1. Ensure backup schedules correctly reflect the Application schedule requirements, retention requirements, and target directory requirements. 6.2. Regularly validate the Application schedule, retention, and target directory requirements. 6.3. Provide the schedule, retention, and target information as implemented in the CMDB and backup systems to the DIR Customer, as requested. 6.4. Review backup schedule and Application schedule with DIR Customer annually. 7. Establish a process by which Authorized Users can request recovery of data or files, and document the process in Attachment 6-B.
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Backup and Recovery Services. Service Provider responsibilities include: 1. Assume responsibility for DIR Customers’ system data backup requirements, including: 1.1. Manage and coordinate off-site vaulting of data on media as scheduled. 1.2. Cataloging off-site content 1.3. Coordinate retrieving backup tapes 1.4. Backup of Catalogs/Indexes/log files of data backup 1.5. Restoring data from the backups 2. Perform system data backup and recovery as required and in accordance with DIR and DIR Customers’ standards, policies, and Disaster Recovery requirements. 2.1. Ensure backup schedules correctly reflect the Application schedule requirements, retention requirements, and target directory requirements. 2.2. Regularly validate the Application schedule, retention, and target directory requirements 2.3. Provide the schedule, retention, and target information as implemented in the CMDB and backup systems to the DIR Customer, as requested. 2.4. Review backup schedule and Application schedule with DIR Customer annually. 3. Perform backups on all defined systems in accordance with DIR and DIR Customers’ standards, policies and Disaster Recovery Services requirements. 4. Establish a process by which Authorized Users can request recovery of data or files, and document the process in Attachment 6-B.
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Backup and Recovery Services. Amdocs' responsibilities with respect to backup and recovery for development, test and production environments include the following: [**]
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Backup and Recovery Services. Service Provider responsibilities include: 1. Assist in meeting DIR’s and DIR Customers’ system data backup requirements as they relate to the Services and associated guidelines in the Service Management Manual, including: 1.1. Manage off-site vaulting of data on media as scheduled. 1.2. Catalog off-site content 1.3. Retrieve backup tapes 2. Participate in the establishment of a process by which Authorized Users can request recovery of data or files, and assist in documenting the process in Attachment 6-B.
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Backup and Recovery Services o Backup of operating system and application partition on a daily basis with retention of 8 versions of the backed up system image for up to 180 days. Note: open or locked files will not be backed up. Backup performance is not guaranteed due to varied customer hardware, software, system load and data set characteristics. o Database backup and recovery can be provided through Professional Services. Intel can assist with the design of the backup and recovery strategy as well as provide the backup/recovery services on demand or on a regular schedule. o Additional backups on demand, system recoveries, extended version maintenance and extended retention are also available for an additional charge at the customer's request. Full customer system image restores will require the customer to re-load the operating system before. Intel can re-Install the backup application and restore customer data. Open file backups and system image restores are not performed as part of the standard service. o Offsite tape storage is available for an additional- charge.
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