Dell APEX Service Sample Clauses

Dell APEX Service. The Dell APEX Service consists of Software operated and hosted by Dell to which Dell will provide Customer access for Customer’s use on an as-a-Service basis for the purpose of Managing certain Dell Storage Endpoints. The Dell APEX Service also includes any Related Software provided to Customer by Dell in support of the foregoing purpose. Customer may access and use the Dell APEX Service for Customer’s own internal business purposes only and in compliance with the CSOA, this Service Offering Description, and Documentation for the Subscription Term unless earlier terminated. Customer may use the Dell APEX Service up to the maximum Dell Storage Endpoint Capacity and to Manage only those Dell Storage Endpoints identified in the Order. Customer may make copies of the Documentation for its own internal use in connection with its use of the Dell APEX Service in accordance with this Service Offering Description and the CSOA, but no more than the amount reasonably necessary. Customer hereby consents to Dell’s use of third-party suppliers, including data center providers to supply hosting services for the Dell APEX Service.
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Dell APEX Service. Dell will provide an on-premises storage subscription service to be consumed via Related Software. The Dell APEX Service shall be purchased via APEX Console with configurations, Base Capacity and OnDemand Capacity, as defined in the Order. This Dell APEX Service is made available with a minimum term commitment of either one (1) or three (3) years. The Dell APEX Service includes: (i) proactive capacity and health monitoring and (ii) 24x7 support services, each as defined in Section 4.3.
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Dell APEX Service. Dell will provide a managed, on-premises scale out File and/or Block storage service to be used by Customer and to be consumed via Related Software. Connectivity to Related Software is further discussed in Appendix B, Remote Access Agreement. The Dell APEX Service shall be purchased by the Customer via APEX Console with configurations, Base Capacity and OnDemand Capacity, as defined in the Customer Order. This Dell APEX Service is made available to Customer with a minimum term commitment of either one (1), two (2), three (3), four (4), or five (5) years. The Dell APEX Service includes: (i) proactive monitoring and management to an availability Service Level and (ii) 24x7 support services, each as defined in Appendix A.
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Dell APEX Service. During the Subscription Term, Dell will provide Customer with the Dell APEX Service as described below: A. The Dell APEX Service includes the following features and functionalities: B. Dell will install, operate, and make available the Dell APEX Service on servers hosted by Dell, or Dell subcontractors (current subcontractors, if any, are identified in Exhibit B), on a twenty-four (24) hours per day C. Provide security services using Dell’s subcontractors to secure the Hosting Environment from unauthorized access in accordance with this Service Offering Description and the CSOA. Supplier will maintain and enforce safety and security procedures and safeguards (including procedures and safeguards against the destruction, loss, disclosure, alteration, or unauthorized use of Confidential Information) in accordance with this Service Offering Description and the CSOA. D. Provide application access via one or more online interfaces. E. Provide application services, including production support (batch cycle, outages, single policy fixes, maintenance). F. Otherwise provide support for the Dell APEX Service in connection with Dell APEX Service used in the Hosting Environment, including, providing (i) allocation and reallocation of existing storage; (ii) availability monitoring; (iii) minor operating system bug fixes; (iv) break/fix; and (v) security patches. G. Ensure that regular backups of Customer Content are made and retained in compliance with the Documentation for the purpose of continuity of the Dell APEX Service and subject to Sections 7.F and 8.E below. H. Operate the Dell APEX Service in compliance with the Dell APEX disaster prevention measures and disaster recovery plan (the “Plan”). A copy of the current Plan is included as Exhibit A to this Service Offering Description. Dell reserves the right in its sole discretion to make updates to the Plan from time to time subject to clause 3 (Modifications) of the CSOA. I. Monitor performance (including storage space and CPU utilization), and adjust hardware and software systems for optimum performance, and monitor communications lines and promptly address issues. Additional fees may apply for increases to Hosting Environment performance specifications (including without limitation access to additional physical and/or virtual CPUs, storage, memory, network bandwidth etc.) and subject to availability. J. Dell will determine, at its discretion, the Hosting Environment infrastructure and software required by Dell to...
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Dell APEX Service. The Dell APEX Service consist of Software operated and hosted by Dell to which Dell will provide Customer access for Customer’s use on an as-a-Service basis for the purpose of Managing Clusters. The Dell APEX Service also includes any Related Software provided to Customer by Dell in support of the foregoing purpose. Customer may access and use the Dell APEX Service for Customer’s own internal business purposes only and in compliance with the CSOA, this Service Offering Description, and the Documentation for the Subscription Term unless earlier terminated. Customer may use the Dell APEX Service to: (i) Manage up to the maximum number of Clusters; and (ii) access the Dell APEX feature set applicable to the ordered Tier; each as identified in the Quote. Customer may make copies of the Documentation for its own internal use in connection with its use of the Dell APEX Service in accordance with this Service Offering Description and the CSOA, but no more than the amount reasonably necessary. Customer hereby consents to Dell’s use of third- party suppliers, including data center providers to supply hosting services for the Dell APEX Service.
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Dell APEX Service. Dell APEX Compute will provide a bare-metal compute subscription service to be consumed at the Site. The Dell APEX Service will be provided with the configurations as defined in the Order. This Dell APEX Service is made available with a minimum term commitment of either three (3), four (4), or five (5) years. The Dell APEX Service includes: (1) Customer-provided rack and switches (“CPR”) – Customer supplied, validated equipment – power distribution, switches, racks, data cables, and any other materials or software necessary to allow the other components of the Dell APEX Service (e.g., PowerEdge) to operate according to its specifications Customer must provide rack and switch supported by PowerEdge and ensure there is enough power distribution unit (PDU) space. For more information contact your sales representative. (2) Support from Dell for the Dell APEX Service as defined in Section 4.3. (3) Access to the firmware, drivers, BIOS updates and Related Software; (4) Recovery of the Dell APEX System at the end of the Subscription Term; (5) Customer’s choice of the following options: i. Optional Deployment of certain components of the Dell APEX Service as described in Appendix A, Supplemental Terms
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Related to Dell APEX Service

  • Our Service The services that you have selected and the charges for those services are confirmed in Section 9 - Your Consent at the end of this agreement. We agree to provide the services selected and you agree to pay us for those services. Any advice or recommendation that we offer to you, will only be given after we have assessed your needs and considered your financial objectives and attitude to any risks that may be involved. We will also take into account any restrictions that you wish to place on the type of products you would be willing to consider.

  • Warranty Service 1. When repair or replacement services covered by this Agreement are required, you must telephone us at the toll-free service number printed on your Agreement Coverage Summary page. Telephone service is available twenty-four (24) hours a day, seven (7) days a week. You must notify us immediately upon discovery of any mechanical failure, and prior to the expiration of the term of the Agreement during which the failure occurred. If you fail to notify us of any mechanical failure prior to the expiration of the term of the Agreement during which the failure occurred, we will not be responsible for the cost of any repairs and/or replacements resulting from the mechanical failure. 2. We will provide you with a referral to an independent service contractor. We will use reasonable efforts to provide a referral to an independent service contractor within two (2) hours after the service request is received during normal business hours and within twenty-four (24) hours for requests received after normal business hours and on weekends or holidays. In the event we determine, at our sole discretion, that there is an emergency situation requiring expedited service, we will make reasonable efforts to expedite service. We will determine, at our sole discretion, which repairs constitute an emergency and will give consideration to covered mechanical failures that affect the habitability of the dwelling. 3. We have sole authority to select independent service contractors. All repair and/or replacement work covered by this Agreement must be performed by a pre-approved independent service contractor, and all repair and replacement services must be approved by us in advance. We are not responsible or liable for and will not cover any expenses you incur without our prior express consent, and we will not reimburse you for any costs you incur associated with unauthorized repair or replacement work performed by unauthorized contractors. 4. This Agreement includes a deductible charge, listed on your Agreement Coverage Summary, that you must pay per trade on each service call made towards the covered portion of any claim. When a covered claim requires more than one trade to complete the covered repair/replacement only one deductible charge will be required. Trades include appliance, air conditioning, heating, electrical, plumbing, and any other trade specifically required to service Covered Items listed on your Agreement Coverage Summary. You are responsible for and shall pay the independent service contractor directly for the service call and for actual work performed and/or Items installed, up to the amount of the deductible at the time of visit(s), in a manner acceptable to the independent service contractor. You are responsible for and shall pay the independent service contractor for any amounts due for services performed or parts installed that are not covered under the terms, conditions and provisions of this Agreement. A service call includes, without limitation, inspecting, diagnosing, and/or performing service for the repair or replacement of a malfunctioning Item. 5. You will provide access to the covered property during normal business hours for the independent service contractor to diagnose, obtain approval for, and/or complete repairs for covered mechanical failures. You will pay us and/or our independent service contractor for any service charges and additional charges assessed by our independent service contractor resulting from your failure to provide access to the covered property and/or for missed appointments. 6. Should any building or zoning permits be necessary, you are responsible for paying for and/or obtaining these permits and the cost associated with these permits. 7. At our discretion, we may elect to replace a Covered Item rather than repair it. The decision to replace rather than repair Covered Items is solely our option. Should we choose to replace a Covered Item the replacement will be the base model that meets all applicable federally mandated minimal manufacturers’ standards, performs the same primary function, and has a capacity comparable to the Covered Item, when available with domestically assembled units. With respect to kitchen/laundry appliances, we will make reasonable efforts to provide replacement Covered Items having similar mechanical capabilities and/or efficiency of the original unit, when available. We are not required to provide exact match in color, dye, lot, material, type or brand. When replacing systems or appliances, we will be responsible for the installation of the replacement Covered Item but not for the cost of the construction, modifications, carpentry or transitional work made necessary in order to accommodate the replacement, nor for any costs to upgrade or modify Covered Items for any reason. Should we determine to replace Covered Item and you instead choose to effect a repair, that Covered Item shall be excluded from further coverage under this Agreement and subsequent renewals. 8. At our discretion, we may give you the option to elect to receive a repair/replacement credit or cash payment (net of deductible) in lieu of providing a repair. In such cases, the amount of such credit shall be equal to the lesser of the approved cost of repair or the estimated cost of replacement. If you elect a credit to our independent service contractor, we will pay that amount directly to the independent service contractor after the work has been completed. If you elect the cash payment, you must supply documentation supporting that the Item in question has been purchased, replaced or repaired prior to receiving the cash payment. Any replacement Item must be installed in the covered property as listed on the Agreement Summary Page. The amount of the approved cost of repair or replacement will be established by us at our sole discretion. We reserve the right to inspect repaired and/or replacement Items. 9. We reserve the right to obtain, at our expense, a second opinion by an independent service contractor prior to determining eligibility for coverage.

  • Verizon Retail Telecommunications Service Any Telecommunications Service that Verizon provides at retail to subscribers that are not Telecommunications Carriers. The term “Verizon Retail Telecommunications Service” does not include any Exchange Access service (as defined in Section 3(16) of the Act, 47 U.S.C. § 153(16)) provided by Verizon.

  • Developer Compensation for Emergency Services If, during an Emergency State, the Developer provides services at the request or direction of the NYISO or Connecting Transmission Owner, the Developer will be compensated for such services in accordance with the NYISO Services Tariff.

  • Universal service 1. Each Party has the right to define the kind of universal service obligations that it wishes to maintain. 2. Each Party shall administer any universal service obligation that it maintains in a transparent, non-discriminatory, and competitively neutral manner and shall ensure that its universal service obligation is not more burdensome than necessary for the kind of universal service that it has defined.