Application Services Clause Samples

Application Services. ‌ Application Services provide support for all applications and collaborative service capabilities. These services include support for developing and implementing enterprise and departmental-level applications. These applications may be “cross-cutting” in nature, with inter-related service processing components extending across/beyond the enterprise, or unique to a particular agency/department’s mission requirements.

Application Services. Application Services provide support for all applications and collaborative service capabilities. These services include support for developing and implementing enterprise and departmental- level applications. These applications may be “cross-cutting” in nature, with inter-related service processing components extending across/beyond the enterprise, or unique to a particular agency/department’s mission requirements. Application Services are aligned with the FEA/DoDEA Service Component Reference Model (SRM). The Contractor shall support all “service domains” outlined in the FEA SRM, to enable the advancement of business and performance objectives. These “service domains” identify the service capabilities required by Federal government agencies to support enterprise/departmental processes and applications.

Application Services. Adverity warrants that:

Application Services. Application Services provide support for all applications and collaborative service capabilities. These services include support for developing and implementing enterprise and departmental-level applications. These applications may be “cross-cutting” in nature, with inter-related service processing components extending across/beyond the enterprise, or unique to a particular agency/department’s mission requirements. The Contractor shall promote, to the maximum extent practicable use of commercially available technologies (e.g., Commercial Off-the-Shelf (COTS) and non-developmental items) to support Federal government agencies’ IT solution requirements. The Contractor shall provide competencies to employ agencies’ enterprise architectures (EAs) as required by individual Orders, to support IT solutions development and implementation and alignment with the FEA. Application Services include complete life cycle support, including planning, analysis, research and development, design, development, integration and testing, implementation, operations and maintenance, information assurance, and final disposition. The Contractor shall provide Applications Services for systems required to support unique agency and departmental-level mission requirements, as specified in individual Orders. These services include support for existing and/or new/emerging mission requirements. The following represents either components of applications or capabilities, which Application Services will support. Each particular area includes, but is not limited to, support for the described functions.

Application Services i. Contractor shall ensure application services support the use of service layers (RESTful APIs). ii. Contractor shall ensure application services support use of server-less architectures. iii. Contractor shall ensure application services support the use of containerization including a registry, orchestration, and image integrity. iv. Contractor shall ensure application services support no-downtime deployments. v. Contractor shall ensure application services support instrumentation of application for performance and health monitoring. vi. Contractor shall ensure application services provide self-service access to the service catalog by the development teams with appropriate approvals and permissions. vii. Contractor shall ensure application services define and enable the service catalog, service configuration standards, and deployment policies. viii. Contractor shall ensure application services support product teams to ensure multi- tenancy, autoscaling and easy integration and administration in their system design. ix. Contractor shall ensure application services maintain container images. x. Contractor shall ensure latest patches and version updates are applied, following a safe deployment sequence across environments and DSHS’s Patch Management processes. xi. Contractor shall ensure application services provide security between services in the containers is set up. xii. Contractor shall ensure application services provide caching design and configuration.

Application Services a) Supplier and its Affiliates reserve all of their right, title and interest in and to Analytics Data and the Software including any new features, developments and enhancements to the Software, and all of their related Intellectual Property Rights. No rights are granted to Customer hereunder other than as expressly set forth herein. b) Subject to the Customer making payment in accordance with Section 4, of the MSA, and complying (and ensuring that its Users and other staff comply) with the Customer Responsibilities in Section 3 of this Schedule, Supplier hereby grants to the Customer a non-exclusive, non-transferable, and non-sublicensable right to permit the Users to access the Tenant the Initial Order Term (and any subsequent Renewal Order Terms) of the Work Order for the purposes of (i) using the Software and the Documentation; and (ii) generating Insights, in the case of each of the purposes stated at (i) and (ii) above solely for the Customer’s internal business operations. c) Supplier acknowledges and agrees that the Customer shall own all rights (including Intellectual Property Rights), title and interest in and to all of the Customer Data and Content and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the same. d) The Customer hereby grants to Supplier and its Hosting Provider a limited, revocable, royalty-free, fully-paid up, worldwide, non-exclusive, non-transferable and non-sublicensable right to host, display and use the Customer Data and the Content as necessary or useful in order to (i) provide the Application Services for Customer’s benefit as provided in the Agreement and/or to enforce the Agreement; (ii) create Analytics Data (other than Insights); and subject to Customer’s opt-in, create Insights. Any and all rights, including any Intellectual Property Rights, in and to any Analytics Data including Analytics Data created under the licence in this Clause 4.1(d), shall vest in and be and remain, the exclusive property of Supplier. e) The Customer acknowledges and agrees that Supplier collects email addresses of all Customer Administrators and shall utilise these details solely for the purposes of contacting the Customer Administrators in order to provide support or information in regards to the Software or Tenant. f) Notwithstanding anything in this Agreement to the contrary, each Party shall be entitled to use any know-how, techniques, methodologies, programming methods, industry knowledge,...

Application Services. Sugar warrants (a) SugarCloud deployed Application Services will substantially conform to the applicable Documentation during the Subscription Term and will be furnished using commercially reasonable care and skill in all material respects, and (b) On-Site deployed Application Services will substantially conform to the applicable Documentation for a period 180 days following the date first delivered via media or otherwise. Customer’s sole and exclusive remedy and ▇▇▇▇▇’s entire liability for breach of the foregoing warranties will be for Sugar to use commercially reasonable efforts to correct such nonconformance. If Sugar cannot correct nonconformance within 90 days following the date Customer notified Sugar of nonconformity, Customer may terminate its subscription for the nonconforming Application Services upon written notice to Sugar within 30 days following expiration of the 90-day period. In the event of termination, Sugar will refund to Customer any then prepaid fees for the nonconforming Application Services for the period following the effective date of termination.

Application Services. No Service Guarantee. CLIENT ACKNOWLEDGE AND AGREE THAT THE APPLICATION SERVICES AND THE DASHBOARD ARE PROVIDED “AS IS”. CLIENT ACKNOWLEDGES AND AGREES THAT OPPIZI DOES NOT WARRANT THAT THE APPLICATION SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. CLIENT FURTHER ACKNOWLEDGES AND AGREES THAT THE APPLICATION MAY BE UNAVAILABLE AT ANY TIME OR FOR ANY REASON (e.g., MAINTENANCE). OPPIZI DOES NOT REPRESENT OR WARRANT THAT THE APPLICATION IS SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION OR THAT CLIENT.

Application Services. Subject to the terms and conditions of this Agreement, Vendor grants to the State of Iowa, State Users and their Authorized Contractors for the State of Iowa’s business activities, including without limitation the provision of information and services to State Users, Users (to the extent applicable), and the federal government during the Term a non-exclusive license to: (i) access, use and, to the extent applicable, maintain and support, the Application Services; and (ii) access, use, reproduce and distribute Documentation.