Fault Classification Clause Samples

The Fault Classification clause defines how different types of faults or failures are categorized within the context of an agreement or system. Typically, it outlines specific categories such as minor, major, or critical faults, and may provide criteria or examples for each classification to guide parties in identifying the severity of issues. By establishing clear definitions and categories, this clause ensures that all parties have a mutual understanding of the seriousness of faults, which in turn helps determine appropriate response times, remedies, or escalation procedures, thereby promoting efficient resolution and minimizing disputes.
Fault Classification. 4.1 The Contractor and Client shall classify Faults by priority. Priorities shall range from Priority 1, which is the most serious, to Priority 4, which has the lowest priority. All classifications of Fault (irrespective of priorities) are treated in the same way, but have different response times and escalation levels as described below. 4.2 The Contractor shall assign Fault categories based on the perceived effect on the Services. The following Fault priorities and definitions shall be adopted:
Fault Classification. At the time you report a fault to us, given that all the necessary information in relation to the symptoms of the fault are provided, we will classify your fault according to its severity:
Fault Classification. 2.5.1.1 Faults arising in segments of the network illustrated in figure 4 will be classified as follows:
Fault Classification. 4.8.1.1 There are five categories to which a fault can be allocated during testing. A fault must always be allocated to one of these categories and for each fault it should be determined which operator will take responsibility for resolving it. Corrections of the faults should be made within the time agreed for each fault category. Fatal Immediately Inadmissible 3 days Major 4 weeks Minor before Operational Phase Imperfections before general availability 4.8.1.2 A fault is classified „fatal‟ if this fault causes a situation in which it is not possible or useful to continue testing. Fatal faults have a significant impact on the test schedule, as all test activities will be stopped until the fault is rectified. Fatal faults therefore need to be fixed immediately. 4.8.1.3 Inadmissible faults are faults which are not allowed in the operational phase but can be allowed in a test phase. Although a test phase can be continued if such a fault occurs, the solution for the fault has to be available within 3 days unless otherwise agreed. 4.8.1.4 Major faults affect the quality of the service in operational status. After a major fault has been detected, the solution for the problem has to be available within four weeks unless otherwise agreed. 4.8.1.5 Minor faults also affect the quality of a service in an operational situation. However these faults are not perceived by an end-user and are less urgent to resolve. Both parties need to determine the period of time in which the solution for these faults need to be made available/ deployed and must be completed by at least the start of the operational phase.
Fault Classification. To achieve a functioning service provisioning, with minimum interruptions or any other faults, Dawiyat Integrated and the OLO shall co-operate in the operation and maintenance of their networks. The Parties will monitor their respective networks and interfaces according to their respective responsibility. The Parties shall report faults to the other Party’s position responsible for fault reporting in Contacts in Annex E. The Parties agree the following fault classification principles will apply. The Parties commit to work together in good faith to establish the classification of faults in specific instances. The Table below defines Fault Severity levels. Service-Affecting Service Interruptions to other Party. Non-Service-Affecting No Services Impacts. Fibre Cut Faults derived from a cut in a fibre
Fault Classification. DRD shall classify faults according to their severity as either a Service Affecting Fault or Non-Service Affecting Fault. In the case of a Service Affecting Fault, DRD undertakes to use all reasonable endeavours to dedicate resources at all times to address the problem. Any incident, which has no adverse effect on the Client’s operations, will be treated as “planned work” and repairs will be carried out by DRD during DRD's normal working hours address the problem. A Service Affecting Fault means any fault, repair Service Affecting repair or condition affecting the Customer’s service(s) as registered by Customer. Non-Service Affecting Non-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault. NSA faults raised outside normal working hours can be deferred until the following day for resolution if both parties agree.
Fault Classification. CCPRO will classify faults according to their severity as either a Service Affecting Fault or Non-Service Affecting Fault. In the case of a Service Affecting Fault, CCPRO undertakes to use all reasonable endeavors to always dedicate resources to address the problem. Any incident, which has no adverse effect on the Client’s operations, will be treated as “planned work” and repairs will be carried out by CCPRO during CCPRO's normal working hours (i.e., 09.00 to 17.00) to address the problem.
Fault Classification. AVALLE shall classify faults according to their severity as either a Service Affecting Fault or Non-Service Affecting Fault. In the case of a Service Affecting Fault, AVALLE undertakes to use all reasonable endeavours to dedicate resources at all times to address the problem. Any incident, which has no adverse effect on the Client’s operations, will be treated as “planned work” and repairs will be carried out by AVALLE during AVALLE's normal working hours address the problem. A Service Affecting Fault means any fault, repair or condition affecting the Service Affecting Customer’s service(s) as registered by Customer. Non-Service Affecting Non-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault. NSA faults raised outside normal working hours can be deferred until the following day for resolution if both parties agree.

Related to Fault Classification

  • Job Classification Full-Time and Part-Time (a) When a new classification (which is covered by the terms of this Collective Agreement) is established by the Hospital, the Hospital shall determine the rate of pay for such new classification and notify the Local Union of the same within seven (7) days. If the local challenges the rate, it shall have the right to request a meeting with the Hospital to endeavor to negotiate a mutually satisfactory rate. Such request will be made within ten (10) days after the receipt of notice from the Hospital of such new occupational classification and rate. Any change mutually agreed to resulting from such meeting shall be retroactive to the date that notice of the new rate was given by the Hospital. If the parties are unable to agree, the dispute concerning the new rate may be submitted to arbitration as provided in the Agreement within fifteen (15) days of such meeting. The decision of the Board of Arbitration (or Arbitrator as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classification. (b) When the Hospital makes a substantial change during the term of this agreement in the job content of an existing classification which in reality causes such classification to become a new classification, the Hospital agrees to meet with the Union, to permit the Union to make representation with respect to the appropriate rate of pay. (c) If the matter is not resolved following the meeting with the Union the matter may be referred to arbitration as provided in the Agreement within fifteen (15) days of such meeting. The decision of the Arbitrator shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classifications. (d) The parties further agree that any change mutually agreed to or awarded as a result of arbitration shall be retroactive only to the date that the Union raised the issue with the Hospital.

  • New Classification Should a new position or new classification be created within the Bargaining Unit during the term of this Agreement, the Employer and the Union will decide the rate of pay. Nothing herein prevents the Employer from filling such positions and having Nurses working in such positions during such negotiations. The salary when determined will be retroactive to the date on which the successful candidate commenced work in that classification.

  • JOB CLASSIFICATIONS 32.01 Employees holding positions which fall within the Bargaining Unit shall be provided with a job description upon written or email request. 32.02 New job classifications properly included in this Collective Agreement may be established by the Employer during the term of the Collective Agreement. Basic hourly rates of pay for such new job classifications shall be negotiated with the Union. If negotiations fail to produce an agreement within sixty (60) calendar days of the date of written notice from the Employer to the Union regarding the new job classification, then the basic hourly rates of pay may be settled through arbitration in accordance with clause 14.04(d).

  • Tax Classification The Series shall elect to be treated as an association taxable as a corporation under Treasury Regulations Section 301.7701-3 with effect for each taxable period of its existence. The Series and each Member shall file all tax returns and shall otherwise take all tax and financial reporting positions in a manner consistent with such treatment. No election will be filed with the Internal Revenue Service (or the tax authorities of any State) to have the Series taxable other than as an association taxable as a corporation for income tax purposes.

  • Client Classification 7.1. We shall not have an obligation to treat our clients in different classes depending on their knowledge and expertise.