Common use of GRIEVANCE AND DISPUTE RESOLUTION PROCEDURE Clause in Contracts

GRIEVANCE AND DISPUTE RESOLUTION PROCEDURE. 12.1 The procedure provides for a mechanism to resolve disputes or grievances raised by the relevant employee regarding a term or condition of this agreement. 12.2 The stages of the grievance procedure; (i) the relevant employee will raise the dispute with the immediate supervisor, who will seek to resolve the dispute; (ii) if the dispute cannot be resolved at that level it will be elevated to senior management level to resolve the dispute with the relevant employee. (iii) If a dispute in relation to a matter arising under the agreement is unable to be resolved at the workplace, and all agreed steps for resolving it have been taken, the dispute may be referred to the Australian Industrial Relations Commission for resolution by mediation.