ICT Services Sample Clauses

The ICT Services clause defines the scope and terms under which information and communication technology services are provided between parties. It typically outlines the types of services included, such as software support, hardware maintenance, or network management, and may specify service levels, response times, and responsibilities of each party. By clearly delineating the expectations and obligations regarding ICT services, this clause helps prevent misunderstandings and ensures both parties are aligned on the delivery and management of technology-related support.
ICT Services. 12.1.1 The Service Provider must do all things necessary to deliver the Outcomes through the provision of the Register ICT Services and must provide the Register ICT Services to maintain and support the Register in accordance with Schedule 2 - Attachment B - Register ICT Service Requirements including provision of: (a) Infrastructure Services; (b) Software Support Services; (c) IT Service Desk Services; (d) IT Service Management Services; (e) IT Application Lifecycle Services; (f) Continual Service Improvement (CSI); and
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ICT Services. 9.1 If software applications, IaaS and/or IoT applications or application support (‘ICT services’) form part of the Good or Service, the provisions of this article shall also apply. 9.2 In identifying the intended use of the ICT services by the Client, the Client has sufficiently taken note of the feasibility of its objectives, the suitability of its system and the restrictions on the ICT services. ROCKWOOL shall accept no liability in respect of the selection or suitability of any ICT service. 9.3 Prior to commissioning, ROCKWOOL will offer the Client the opportunity to undertake an acceptance test to be specified by ROCKWOOL, lasting a maximum of ten days (if necessary following connection with the Client’s systems) to test the correct functioning within its own environment. Reproducible errors that arise during the test will be rectified by ROCKWOOL, free of charge. In all other respects, the Client shall accept the ICT service ‘as is’ which it is supplied, with the exception of material and visible defects. Non acceptance of any module or part shall be without prejudice to the obligation to accept the other parts of the ICT service. Repair work following expiry of the acceptance period shall represent a separate payable ICT service. 9.4 Unless expressly otherwise agreed, ROCKWOOL is authorised to charge its standard rates for all time spent on providing an ICT service. Maintenance, support and user training are not included in the price for the delivery of an ICT service, unless agreed in writing. 9.5 In the event of termination, for a charge to be determined by ROCKWOOL, ROCKWOOL will provide all reasonable cooperation in migration to a subsequent service provider and if so demanded by the Client will establish all necessary links with the systems of the subsequent service provider, subject to the condition that confidentiality of ROCKWOOL’s data is guaranteed.
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ICT Services. (a) The Service Provider must provide the State and each Agency with such ICT Services: (1) to the extent applicable, as specified in this Agreement and a Product Agreement; and (2) otherwise, as reasonably required to enable the State and each Agency to receive the Services in the manner specified in this Agreement and a Product Agreement. (b) The Service Provider warrants and represents that the ICT Services will: (1) comply with the Requirements / Specifications and other provisions of this Agreement and a Product Agreement; (2) be free from Defects; (3) be fit for the purposes for which the ICT Services are to be used by the State or an Agency; and (4) operate so that the State / Agency Data can be migrated in CSV format and other commonly used formats to other replacement systems with minimal data conversion and migration effort, and so that the State or an Agency can transfer to a replacement system and replacement supplies. (c) The Service Provider must ensure that the Services and ICT Services are compatible with and operate effectively with the State’s and Agencies’ ICT systems. (d) The Service Provider must provide support and maintenance services for ICT Services. Included within the support and maintenance services, the Service Provider must: (1) provide helpdesk or self-service services for dealing with (and must promptly respond to and resolve) queries, incidents and Defects raised by the State or an Agency; (2) enhance ICT Services including to ensure they remain current and the Service Provider must make available any new release, version or upgrade to the ICT Services and any implementation of any new release, version or upgrade must occur in a planned and timely manner; and (3) remedy incidents and Defects with the ICT Services. (e) The Service Provider must not make any enhancements or modifications to any ICT Services which adversely affect the functionality, compatibility, performance, or ease of use of the ICT Services or will require the State or an Agency to make changes to its ICT systems or processes unless the State or the relevant Agency has agreed to that change in writing either as an Agreement Contract Change, PA Contract Change or an Operational / Technical Change. (f) The Service Provider must use its best endeavours to prevent any Disabling Code entering into or affecting the ICT Services or the State’s or an Agency’s ICT systems, must use up to date anti-virus software and ensure that the ICT Services have up to date secu...
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ICT Services. 7.1 All Partnership staff must comply with all security policies applicable to the system being used. 7.2 ICT services will be provided to the Partnership in accordance with costed service and support agreements with individual constituent authorities.
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ICT Services. 9.1 If software applications, IaaS and/or IoT applications (“ICT Services”) – or support for these – form part of a Good or Service, the provisions of this article will apply additionally. 9.2 To determine its intended use of the ICT Services, the Client has carefully ascertained the feasibility of its objectives, the suitability of its systems and the restrictions attached to the ICT Services. The Client is responsible for selecting an ICT Service. Under no circumstances can ROCKWOOL be held liable for the selection or suitability of any ICT service. 9.3 ROCKWOOL will give the Client the opportunity to perform an acceptance test, to be determined by ROCKWOOL, of a maximum of ten (10) days prior to commissioning (if necessary after linking with the Client’s systems) in order to test the proper functioning within its own environment. ROCKWOOL will rectify any reproducible errors that come to light during the acceptance test free of charge. In all other respects, the Client accepts the ICT Service in its current state, except for material and visible defects. Non-acceptance of any module or component will not affect the obligation to accept the other components of an ICT service. Rectification work after the end of the acceptance period constitutes a separate, ICT service and will not be free of charge. 9.4 Unless expressly agreed otherwise, ROCKWOOL will be entitled to charge its usual rates for all the time it spends providing an ICT service. The Client acknowledges that maintenance, support and user training are not included in the price for provision of an ICT service, unless such has been agreed in writing. 9.5 In the event of termination, ROCKWOOL will provide reasonable cooperation – for the fees to be determined by ROCKWOOL – with migration to a subsequent service provider and, if the Client so desires, will establish links to the systems of such subsequent service provider, on condition that the confidentiality of ROCKWOOL’s data is guaranteed.
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ICT Services. (a) The Service Provider must provide the State and each Agency with such ICT Services: (1) to the extent applicable, as specified in this Agreement and a Product Agreement; and (2) otherwise, as reasonably required to enable the State and each Agency to receive the Services in the manner specified in this Agreement and a Product Agreement. (b) The Service Provider warrants and represents that the ICT Services will: (1) comply with (or where the context requires, function and perform, for the Services to comply with) the Requirements / Specifications and other provisions of this Agreement and a Product Agreement; (2) be free from Defects; (3) be fit for the purposes for which the ICT Services are to be used by the State or an Agency; and (4) operate so that the State / Agency Data can be migrated in CSV format and other commonly used formats to other replacement systems with minimal data conversion and migration effort, and so that the State or an Agency can transfer to a replacement system and replacement supplies.
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ICT Services. 3.1 Staff and PCs requiring support 3.2 34Users employed by SCC and 12 Users employed by SEBC will be supported by 41 PCs. Of those PCs, 9 PCs will be supported by SEBC and 32 PCs will be will be supported by CSD on behalf of SCC.
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ICT Services. ICT Services will be defined as specific areas of scope which will be supported by a partner contributing to the delivery Internal identifier: 0
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ICT Services. Subject to BBW’s compliance with the Council’s ICT policies and procedures notified from time to time and BBW’s obligations under the Services Agreement (including in clause 14) in respect of the Council ICT Environment (as defined in the Services Agreement), the Council shall provide the services set out in this appendix in accordance with the terms of this Agreement:
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Related to ICT Services

  • EFT SERVICES If approved, you may conduct any one (1) or more of the EFT services offered by the Credit Union.

  • Contract Services Contract Services mean the services to be delivered by the Contractor, which are so designated in ARTICLE II: HEALTH PLAN PROGRAM STANDARDS of this Agreement.

  • PROJECT SERVICES Landlord shall furnish services as follows:

  • Project Management Services Contractor shall provide business analysis and project management services necessary to ensure technical projects successfully meet the objectives for which they were undertaken. Following are characteristics of this Service:

  • OVERSIGHT SERVICES Oversight services for the Fund provided by Price Associates shall include all oversight of BNY Mellon, Delegates and service providers that provide accounting, administrative, and tax support services and not specifically provided for under each Fund’s Investment Management Agreement. Price Associates provides all accounting, administrative, tax and oversight services to the Funds listed on Exhibit A2, including the below. Accounting Services provided by Price Associates shall include, among other things: · oversight of quality control, including processing results related to fund accounting services provided by Delegates or other third party service providers relating to pricing. Such oversight includes, but is not limited to, review of (a) NAV calculations and fund valuations, (b) securities pricing and resolution of pricing exceptions, and (c) calculation and preparation of any financial information or schedules; · end-of-day INAV oversight for ETFs that provide INAV · determining accounting and valuation policies, instructing Delegates and/or other service providers, and/or providing it with such advice that may be reasonably necessary, to properly account for all financial transactions and to maintain the Fund’s accounting procedures and records so as to ensure compliance with generally accepted accounting principles and tax practices and rules; and · calculating and authorizing expense accruals and payments; annual fund expense budgets; accrual analysis; rollforward calculations; payment of expenses; fees for payment to service providers; · facilitating on behalf of the Fund resolution and remediation of fund accounting issues escalated by Delegates and/or other service providers; · preparing daily NAV calculations, including all necessary component services such as valuation and particularly private company investment valuation, corporate actions processing, trade processing, and performing month-end and fiscal-period-end close processes; · recordkeeping as required; and · such other accounting services as agreed to by the parties not otherwise performed by Price Associates under the Investment Management Agreement. Administrative Services provided by Price Associates shall include, among other things: · ensuring maintenance for the Fund of all records that may be reasonably required in connection with the audit performed by the Fund’s independent registered public accountants, or by the Securities and Exchange Commission (“SEC”), the Internal Revenue Service (“IRS”) or such other Federal or state regulatory agencies; · cooperating with the Fund’s independent registered public accountants and taking all reasonable action in the performance of its obligations under the Agreement to assure that the necessary information is made available to such accountants for the expression of their opinion without any qualification as to the scope of their examination including, but not limited to, their opinion included in the Fund’s annual report on Form N-CSR and annual amendment to Form N-1A; · implementing and maintaining the systems, data storage and reporting necessary to perform services outlined herein; · all efforts concerning financial reporting services, including shareholder reports and financial information in regulatory filings; N-PORT and N-CEN; and other financial reporting services as necessary; · determining financial reporting policies, maintaining adequate controls over financial reporting to provide complete and accurate financial information and disclosures that are certified by officers of the Funds. Providing sub-certifications, as requested by officers of the Funds, for the adequacy of such controls and the completeness and accuracy of information included in Form N-CSR or any other form that may require certification; · periodic testing of Internal Revenue Code qualification requirements; · prepare and furnish fund performance information; · prepare and disseminate vendor survey information; · prepare and file Rule 24f-2 notices and payment; and · such other administrative services as agreed to by the parties, not otherwise performed by Price Associates under the Investment Management Agreement.