Monitoring of the Service Sample Clauses

Monitoring of the Service. JRNI and bookinglab will regularly monitor the status of the Booking Service (including routine checks on the hardware, processes and wait queues) on behalf of bookinglab using both automated and manual tools and testing procedures. Upon request by Customer, but no more than once every 6 months, bookinglab will provide a report listing all Customer-affecting service and outage faults during the prior 6 months, including: • Date and time of fault • Impact of fault on service provision • Service outage duration • Description of Error and resolution identifying steps taken to prevent future occurrences • Scheduled releases
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Monitoring of the Service. LRC has no obligation to monitor the Service, but may do so and may disclose information regarding the use of the Service for any reason if LRC, in its sole discretion, believes that it is reasonable to do so. This includes but is not limited to: satisfying laws, regulations, government or legal requests, maintenance and operation of the Service, or to protect itself, its members or its customers.
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Monitoring of the Service. 2.1 The Service is monitored in two ways: • Active monitoring: Parkeon's automatic procedures, which periodically test the availability of the main system and its functionalities. These active monitoring processes include the alert and escalation mechanisms needed for Parkeon’s technical support department to be informed as quickly as possible. • Passive monitoring: Customer is able to notify, 24 hours a day, an incident associated with the use of the Service. Outside the Help Desk’s working hour time slots, this notification shall be made by e-mail to the address ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ 2.2 Customer undertakes not to use the active monitoring system in order to avoid a possible disturbance of the Service’s performance due to unnecessary overload.
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Monitoring of the Service. TAAP and bookinglab will regularly monitor the status of the TAAP Visitor Book Service (including routine checks on the hardware, processes and wait queues) on behalf of bookinglab using both automated and manual tools and testing procedures. Upon request by Customer, but no more than once every 6 months, bookinglab will provide a report listing all Customer-affecting service and outage faults during the prior 6 months, including: • Date and time of fault • Impact of fault on service provision • Service outage duration • Description of Error and resolution identifying steps taken to prevent future occurrences • Scheduled releases
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Monitoring of the Service. 13.1 The Service will be monitored in accordance with the procedures and service standards referred to in Appendix 1 (Description of Services – Performance Indicators), Appendix 2 (Charging Arrangements), Appendix 3 (Governance Arrangements) and Appendix 4 (Operational Arrangements). 13.2 Subject to clause 25 (Confidentiality and Data), ▇▇▇▇▇ shall endeavour to make available to Harrow, for the Term of the Agreement, access to ▇▇▇▇▇’s systems so as to allow reviewing of ▇▇▇▇▇’s statistical reports pursuant to the delivery of the Services by Harrow.
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Monitoring of the Service. 11.1 The Council requires that the service is provided to the highest standards at all times. The Provider will provide an annual report to be submitted to childrens- ▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ that sets out the performance of the service against the service requirements set out in section 2.
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Monitoring of the Service bookinglab will regularly monitor the status of the TuGO Service (including routine checks on the hardware, processes and wait queues) on behalf of bookinglab using both automated and manual tools and testing procedures. Upon request by Customer, but no more than once every 6 months, bookinglab will provide a report listing all Customer-affecting service and outage faults during the prior 6 months, including:  Date and time of fault  Impact of fault on service provision  Service outage durationDescription of Error and resolution identifying steps taken to prevent future occurrences  Scheduled releases
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Monitoring of the Service. JRNI and Field Dynamics will regularly monitor the status of the Booking Service (including routine checks on the hardware, processes and wait queues) on behalf of Field Dynamics using both automated and manual tools and testing procedures. Upon request by Customer, but no more than once every 6 months, Field Dynamics will provide a report listing all Customer-affecting service and outage faults during the prior 6 months, including:  Date and time of fault  Impact of fault on service provision  Service outage durationDescription of Error and resolution identifying steps taken to prevent future occurrences  Scheduled releases
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Monitoring of the Service. Time Software and bookinglab will regularly monitor the status of the Time Software – Low Code Development Platform for Bookings (including routine checks on the hardware, processes and wait queues) on behalf of bookinglab using both automated and manual tools and testing procedures. Upon request by Customer, but no more than once every 6 months, bookinglab will provide a report listing all Customer-affecting service and outage faults during the prior 6 months, including: • Date and time of fault • Impact of fault on service provision • Service outage duration • Description of Error and resolution identifying steps taken to prevent future occurrences • Scheduled releases
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Related to Monitoring of the Service

  • Monitoring of Servicers (a) The Master Servicer shall be responsible for reporting to the Trustee, the Trust Administrator and the Depositor the compliance by each Servicer with its duties under the related Servicing Agreement. In the review of each Servicer's activities, the Master Servicer may rely upon an officer's certificate of the Servicer with regard to such Servicer's compliance with the terms of its Servicing Agreement. In the event that the Master Servicer, in its judgment, determines that a Servicer should be terminated in accordance with its Servicing Agreement, or that a notice should be sent pursuant to such Servicing Agreement with respect to the occurrence of an event that, unless cured, would constitute grounds for such termination, the Master Servicer shall notify the Depositor, the Trust Administrator and the Trustee thereof and the Master Servicer shall issue such notice or take such other action as it deems appropriate. (b) The Master Servicer, for the benefit of the Trustee, the Trust Administrator and the Certificateholders, shall enforce the obligations of each Servicer under the related Servicing Agreement, and shall, in the event that a Servicer fails to perform its obligations in accordance with the related Servicing Agreement, subject to the preceding paragraph, terminate the rights and obligations of such Servicer thereunder and act as successor Servicer of the related Mortgage Loans or cause the Trustee to enter into a new Servicing Agreement with a successor Servicer selected by the Master Servicer; provided, however, it is understood and acknowledged by the parties hereto that there will be a period of transition (not to exceed 90 days) before the actual servicing functions can be fully transferred to such successor Servicer. Such enforcement, including, without limitation, the legal prosecution of claims, termination of Servicing Agreements and the pursuit of other appropriate remedies, shall be in such form and carried out to such an extent and at such time as the Master Servicer, in its good faith business judgment, would require were it the owner of the related Mortgage Loans. The Master Servicer shall pay the costs of such enforcement at its own expense, provided that the Master Servicer shall not be required to prosecute or defend any legal action except to the extent that the Master Servicer shall have received reasonable indemnity for its costs and expenses in pursuing such action. (c) To the extent that the costs and expenses of the Master Servicer related to any termination of a Servicer, appointment of a successor Servicer or the transfer and assumption of servicing by the Master Servicer with respect to any Servicing Agreement (including, without limitation, (i) all legal costs and expenses and all due diligence costs and expenses associated with an evaluation of the potential termination of the Servicer as a result of an event of default by such Servicer and (ii) all costs and expenses associated with the complete transfer of servicing, including all servicing files and all servicing data and the completion, correction or manipulation of such servicing data as may be required by the successor servicer to correct any errors or insufficiencies in the servicing data or otherwise to enable the successor servicer to service the Mortgage Loans in accordance with the related Servicing Agreement) are not fully and timely reimbursed by the terminated Servicer, the Master Servicer shall be entitled to reimbursement of such costs and expenses from the Collection Account. (d) The Master Servicer shall require each Servicer to comply with the remittance requirements and other obligations set forth in the related Servicing Agreement. (e) If the Master Servicer acts as Servicer, it will not assume liability for the representations and warranties of the Servicer, if any, that it replaces. (f) If a Servicer fails to make its required payment of Compensating Interest on any Distribution Date, the Master Servicer will be required to make such payment of Compensating Interest to the same extent that such Servicer was required to make such payment of Compensating Interest. (g) To the extent a Servicer requests the consent of the Trust or the Master Servicer with respect to any servicing-related matter for which the applicable Servicer is required to seek consent under the applicable Servicing Agreement or Assignment Agreement, the Master Servicer shall promptly or within the time frame specified in such Servicing Agreement, if any, evaluate such request for consent in the best interest of the Trust and the Certificateholders, and grant or withhold such consent accordingly.

  • Suspension of the Services The Services may be suspended (meaning the Child is temporarily not able to attend the nursery) in the circumstances set out in our Critical Incident Policy or in the circumstances set out in clause 19. If the Services are suspended for a period of more than one month, either of us may terminate the contract by giving the other one month’s written notice.

  • Monitoring Services IDT staff shall, using methods that include face-to-face and other contacts with the member, monitor the services a member receives. This monitoring shall ensure that: a. The member receives the services and supports authorized, arranged for and coordinated by the IDT staff; b. The services and supports identified in the MCP as being provided by natural and community supports are being provided; and c. The quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.

  • Performance of the Services In addition to the Common Articles, it is specified that:

  • Access to the Service Subject to Subscriber’s compliance with the terms of this Agreement, Inriver hereby grants to Subscriber the right to access and use the Service and the Documentation for the internal business purposes for such Business Units as specified in an Order Form on a limited, revocable, non-exclusive, non-transferable basis in accordance with the scope identified in an Order Form. Inriver will provide Subscriber with a primary administrator Account for managing and granting access to its Authorized Users and Subscriber is responsible for activating them. Subscriber hereby instructs Inriver to grant the Subscriber’s implementing partner access to Subscriber’s environment for the Service. If an implementing partner no longer shall have access to the Service, Subscriber shall notify Inriver of this and Inriver will remove such access.