ONGOING MAINTENANCE AND SUPPORT Clause Samples

ONGOING MAINTENANCE AND SUPPORT. From and after September 30, 1996, ▇▇▇▇▇▇▇▇▇▇ shall have no ongoing maintenance or support obligations to USR in connection with the Licensed Software, except that ▇▇▇▇▇▇▇▇▇▇ shall provide to USR, upon request, copies of any and all support and user documentation, bug fix notes, troubleshooting tips, etc. which ▇▇▇▇▇▇▇▇▇▇ routinely provides to its customers using any version of ▇▇▇▇▇▇▇▇▇▇'▇ ComOS. 10. Section 8.1 of the License Agreement is hereby amended in its entirety to read as follows:
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ONGOING MAINTENANCE AND SUPPORT. Following the initial maintenance period described in Section 5.1 above and so long thereafter as USR continues to pay royalties to Licensor pursuant hereto, Licensor shall make available to USR ongoing maintenance and support consisting of Maintenance Modifications ("Support Services") pursuant to an annual Software Support Agreement in the form attached as Exhibit 5.2. In the event of any conflict or inconsistency between this Agreement and such Software Support Agreement, the provisions of this agreement shall control. USR may elect to purchase Support Services or choose not to on an annual basis, in its sole discretion such support services shall be provided for the compensation set forth in Section 6.5.
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ONGOING MAINTENANCE AND SUPPORT. Contractor will install software updates to the website to maintain current browser standards. Contractor will perform data backups of the following items at least every 24 hours: • The database of user activity. • The server that records code applications. • The courseware, including course content, video, text, graphics, media, dynamic objects, and images.
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ONGOING MAINTENANCE AND SUPPORT o Ongoing Training o PrivilegeONE will provide additional training materials for use by the Dealer to aid in the administration of the P1 VISA Program and the Membership Plan. o Supportive web sites o ▇▇▇.▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇/▇▇ is a customer oriented web site intended for use by Cardholders. o www.PrivilegeONE is a Dealer oriented website exclusively for use by Dealers and appropriate Dealer personnel. The site is intended to answer Dealer FAQ.
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ONGOING MAINTENANCE AND SUPPORT. During the term of this Agreement, Red Hat shall provide ongoing maintenance of Red Hat Linux Advanced Server on the OEM Product starting with Red Hat Linux Advanced Server 3.0 and for any subsequent releases of Red Hat Linux Advanced Server. Red Hat shall provide ongoing maintenance and support by [**] of Red Hat Linux Advanced Server on the OEM Product in a manner that is consistent with the support it provides to other supported platforms. [**] Red Hat Linux Advanced Server [**] may be required. [**] Red Hat will [**]. Following commercial release by Partner of Red Hat's Licensed Works, and no less frequently than twice per year, representatives from each Party will meet to review the performance of, and recommend improvements regarding, the technical support provided by Red Hat to Partner and the technical support provided by Partner to its End Users, under this Agreement. Either Party can request a special meeting in the event that such Party has substantial concerns regarding a Party's performance under this Agreement.
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ONGOING MAINTENANCE AND SUPPORT. PrivilegeONE will provide a series of video training discs or tapes to aid in the administration of the Program and the Membership Plan. Additionally, PrivilegeONE will maintain an informational Web Site exclusively for use by Dealers and appropriate Dealer personnel. PrivilegeONE will also maintain a telephone "hotline" for the exclusive use of Dealer's management in order to support the success of the Program.
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ONGOING MAINTENANCE AND SUPPORT. Contractor will provide 24/7 complete support for systems installed for two (2) years. After installation, Contractor will provide preventative and corrective maintenance, as well as complete remote monitoring of the system, training and upgrades. A. SYSTEM MONITORING 24/7: 1) The siren system control will automatically inform Contractor about faults detected in the system. 2) The monitoring system will use a County provided internet connection and/or a telephone line that can be used for external dialing (to area code 925) and for receiving calls for modem connection. Alternatively, a VPN access can be set with the County IT staff. B. COST: 1) Preventive maintenance included in the base cost.
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Related to ONGOING MAINTENANCE AND SUPPORT

  • Maintenance and Support NCR Voyix is solely responsible for providing any maintenance and support services with respect to the Software as specified in the Agreement, or as required under applicable law. The parties acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • System Maintenance The Trust understands that USBFS will perform periodic maintenance to the System(s), which may cause temporary service interruptions. To the extent possible, USBFS shall notify the Trust of all planned outages and will perform any necessary maintenance during non-business hours.

  • Support and Maintenance Where Licensee purchases support and/or maintenance services, Licensee’s initial support and/or maintenance term will begin upon delivery to Licensee of the Licensed Software and continue for one (1) year thereafter (or the length of the term if less than a year for any subscription/term license) unless otherwise specified in the applicable annual support and/or maintenance agreement, Product Order, or other written agreement executed between Licensor and Licensee. Where Licensee purchases support and/or maintenance for any Licensed Software, Licensee hereby agrees that it shall purchase such support and/or maintenance services for all of Licensee’s licensed units of such Licensed Software product. Support and/or maintenance services provided by Licensor will be subject to Licensor’s then current applicable standard annual support and/or maintenance agreement unless otherwise agreed by the parties in writing.

  • Hardware Maintenance Hardware Purchased from NCR Voyix or a Reseller is eligible for coverage under NCR Voyix’s Hardware Maintenance Policy for an additional monthly fee, provided however, that some restrictions apply. Subscribed Hardware includes Hardware Maintenance at no additional charge, subject to timely payment of all fees. Provided that you are current on your payment obligations and otherwise in compliance with this Agreement, your Hardware Maintenance includes remote maintenance services and support via telephone, email or live text or chat on the terms stated at the Account Portal (you acknowledge that third-party message and data rates may apply). NCR Voyix’s now-current Hardware Maintenance Policy can be found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/dam/restaurant/docs/ncr-us- merchant-hw-maintenance-policy-ac.pdf.