Provision of Maintenance Sample Clauses

The Provision of Maintenance clause defines the obligations of one party, typically a service provider or contractor, to perform ongoing upkeep, repairs, or support for certain equipment, property, or systems. This clause usually outlines the scope of maintenance services, the frequency or schedule of such services, and any standards or response times that must be met. By clearly specifying these responsibilities, the clause ensures that assets remain in good working condition and helps prevent disputes over who is responsible for maintenance tasks.
Provision of Maintenance. Mirrakoi has no obligation to provide support, maintenance, upgrades, modifications or new releases for the Software or any related documentation under this Agreement. However, Mirrakoi has made a good faith effort to establish and maintain different channels for technical support. The complete list of XirusCAD RE commands can be found at ▇▇▇▇▇▇▇▇.▇▇▇ or at ▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇. The Mirrakoi forum (▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇) provides an interface between users and developers as well as Mirrakoi employees responsible for customer support. Mirrakoi Support can be directly contacted by e-mail at ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.
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Provision of Maintenance. (a) Level 1 Maintenance: Upon receiving the initial contact from an Authorized Representative concerning a suspected Error, KSC shall provide at no charge to Subscriber the following, Level 1 Maintenance, to the extent commercially feasible: (i) Perform searches of the Known Problem Data Base and forward the results of such search to Subscriber; (ii) Provide to Subscriber promptly any Correction or Workaround to the reported Error found in the Known Problem Data Base; (iii) Gather additional information concerning the reported Error, enter the reported Error into the Known Problem Data Base and other appropriate records, and forward the Error to Level 2 Maintenance for further analysis if no solution is found in the Known Problem Data Base; and (iv) Inform Subscriber of the status of the Error and, if applicable, the referral of the Error to ▇▇▇▇▇ ▇ ▇▇▇▇▇▇▇▇▇▇▇.
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Provision of Maintenance. 29.1 Where the Company agrees to provide support and/or maintenance services in respect of Products supplied to the Customer, this will generally comprise reasonable assistance in the resolution of queries via a telephone call originated by the Customer during Working Hours for the agreed period (limited to first line support only). Except as provided under clause 29.3, if the query is unable to be resolved during a telephone call the Customer may be required to contact to contact the distributor or Manufacturer of the Software or Hardware directly. 29.2 Where the Company agrees to provide Maintenance in respect of the Software this shall be provided in accordance with the Company’s applicable Maintenance schedule as provided to the Customer by the Company. 29.3 Any additional Maintenance which the Company agrees to supply to the Customer in relation to the Software or Hardware shall be provided on a time and materials basis at the Company’s then current rates for same unless otherwise agreed.
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Provision of Maintenance. Mirrakoi has no obligation to provide support, maintenance, upgrades, modifications or new releases for the Software or any related documentation under this Agreement. However, ▇▇▇▇▇▇▇▇ has made a good faith effort to establish and maintain different channels for technical support. The complete list of XirusCAD RE commands can be found at ▇▇▇▇▇▇▇▇.▇▇▇ or at ▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇. Mirrakoi Support can be directly contacted by e-mail at ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.
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Provision of Maintenance. Versant shall provide Primus with Maintenance ------------------------ throughout the Distribution Term. Versant shall provide Primus with Enhancements as and when Versant makes them generally available to Versant's customers. Versant shall not be obligated to provide Primus with Maintenance or Enhancements if Primus has not paid Maintenance fees when due.
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Provision of Maintenance. For avoidance of doubt, if Client has no maintenance agreement in effect, none of the services described in section 3.a. will be performed for or received by such Client. If Maintenance is terminated or expires, Client can only receive Updates via an incremental purchase of a software upgrade, subject to future terms and pricing. Once an incremental software upgrade is purchased, the Client will be afforded the opportunity to purchase a software license and maintenance agreement for the upgrade purchased.
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Provision of Maintenance. Releases 5.1 Where applicable resolution of Severity 3 and 4 Faults will be delivered to the Authority for installation through maintenance releases of the System. The Supplier agrees to use its reasonable endeavours to provide maintenance releases at least quarterly during each year of the Term. 5.2 The Supplier will provide any ad hoc maintenance releases in addition to those referred to at Clause 5.1 of this Schedule 5 which may be required in order to update the System’s dataset to incorporate changes made to nationally mandated datasets and/or national audit programmes. 5.3 It is the responsibility of the Authority to provide the Supplier with any Policies and processes which the Authority requires the Supplier to adhere to prior to the provision of any releases under Clause 5 of this Schedule.
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Related to Provision of Maintenance

  • Maintenance of Services A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will ▇▇▇▇ Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

  • REPAIRS; MAINTENANCE The Owner hereby gives power to the Agent to supervise repairs, improvements, alterations, and decorations to the Property as well as purchase and pay bills for services and supplies. The Agent shall obtain prior approval of the Owner for all expenditures over $ for any single item. Prior approval for lesser amounts shall not be required for monthly or recurring operating charges or if emergency expenditures over the maximum are, in the Agent’s opinion, needed to protect the Property from damage, prevent injury to persons, avoid suspension of necessary services, avoid penalties or fines, or suspension of services to tenants required by a lease or rental agreement or by law, including, but not limited to, maintaining the Property in a condition fit for human habitation as required by applicable law.

  • Installation and Maintenance Except for the bi‐directional and production metering equipment owned by the City, all equipment on Customer’s side of the delivery point, including the required disconnect device, shall be provided and maintained in satisfactory operating condition by Customer and shall remain the property and responsibility of the Customer. The City will bear no responsibility for the installation or maintenance of Customer’s equipment or for any damage to property as a result of any failure or malfunction thereof. The City shall not be liable, directly or indirectly for permitting or continuing to allow the interconnection of the Facility or for the acts or omissions of Customer or the failure or malfunction of any equipment of Customer that causes loss or injury, including death, to any party.

  • System Maintenance The Trust understands that USBFS will perform periodic maintenance to the System(s), which may cause temporary service interruptions. To the extent possible, USBFS shall notify the Trust of all planned outages and will perform any necessary maintenance during non-business hours.

  • Operation and Maintenance 17.1 O&M obligations of the Concessionaire 17.1.1 During the Operation Period, the Concessionaire shall operate and maintain the Bus Terminal in accordance with this Agreement either by itself, or through the O&M Contractor and if required, modify, repair or otherwise make improvements to the Bus Terminal to comply with the provisions of this Agreement, Applicable Laws and Applicable Permits, and conform to Specifications and Standards and Good Industry Practice. The obligations of the Concessionaire hereunder shall include: (a) permitting safe, smooth and uninterrupted flow of traffic on the Bus Terminal during normal operating conditions. Buses of other state road transport corporations shall be parked inside the Bus Terminal for which no charges shall be payable to the Concessionaire and if any charges are applicable for such parking then it shall be realized by Authority only; (b) minimising incidents affecting the safety and use of the Bus Terminal by providing a rapid and effective response and maintaining liaison with emergency services of the State; (c) carrying out periodic preventive maintenance of the Bus Terminal; (d) undertaking routine maintenance including prompt repairs of ticket counters, Workshops, Authority's Office and other infrastructure as mentioned in the Operation and Maintenance Schedule; (e) undertaking major maintenance such as per the Maintenance Schedule of the major infrastructure in the Bus Terminal; (f) preventing, with the assistance of the concerned law enforcement agencies, any encroachments on the Bus Terminal; (g) protection of the environment and provision of equipment and materials therefor; (h) operation and maintenance of all communication, control and administrative systems necessary for the efficient operation of the Bus Terminal; (i) maintaining a public relations unit to interface with and attend to suggestions from the Users, passengers, government agencies, media and other agencies; (j) complying with Safety Requirements in accordance with Article 18; (k) operation and maintenance of all Project Assets diligently and efficiently and in accordance with Good Industry Practice; (l) maintaining punctuality and reliability in operating the Bus Terminal; and (m) maintaining a high standard of cleanliness and hygiene in the Bus Terminal. 17.1.2 The Concessionaire shall remove promptly from the Bus Terminal all surplus construction machinery and materials, waste materials (including hazardous materials and waste water), rubbish and other debris (including, without limitation, accident debris) and keep the Bus Terminal in a clean, tidy and orderly condition,