Resolving the Complaint Sample Clauses

The "Resolving the Complaint" clause outlines the procedures and steps that parties must follow to address and settle any complaints or disputes arising under the agreement. Typically, this clause specifies timelines for submitting complaints, the process for investigating and responding to them, and may require attempts at informal resolution before escalating to formal dispute mechanisms such as mediation or arbitration. Its core practical function is to provide a clear, structured pathway for resolving issues efficiently, thereby minimizing misunderstandings and reducing the likelihood of prolonged or escalated conflicts.
Resolving the Complaint. The BPD shall make findings regarding administrative complaint investigations using a “preponderance of the evidence” standard. The BPD shall resolve investigations using the following classifications: “Sustained”; “Unfounded”; “Not sustained”; or “Exonerated”.
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Resolving the Complaint. If the matter is not resolved to the employee’s satisfaction, the employee may re-submit the Professional Responsibility Complaints Form to the General Manager, the Director of Care, and the Union. The General Manager and/or the Director of Care or a designate from nursing shall meet with the employee to discuss resolution of the concern. At his/her request, the employee may be accompanied by a shop ▇▇▇▇▇▇▇. The General Manager and/or Director of Care or a designate from nursing shall respond to the employee in writing within fourteen (14) calendar days of the meeting with the employee. If the matter remains unresolved the employee may talk with the Union about pursuing the matter to trouble-shooter for resolution.
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Resolving the Complaint. The traveler has the right to complain about unfulfilled contracted services. The traveler must lodge a written complaint to EUROCLUB, within 8 days of the end of the journey. Complaints invested after the expiration of the 8-day deadline will not be taken into consideration. We emphasize that it is in the interest of the passenger to act in good faith and express his will to resolve any complaint in the course of ones trip and ones written complaint to the service provider on the spot (reception, carrier, host or travel agent at the destination) and request a written confirmation from the service provider that the complaint has been received. Each traveler - the contract holder submits the objection separately. EUROCLUB will not consider objections made in an group manner. EUROCLUB is obliged to make a written decision on the objection within 15 days upon the receipt of the complaint in the manner in which the complaint was filed (by e-mail, mail or personal delivery to which will be sent in a written delivery note). EUROCLUB will only address those objections for which the traveler submits proof that he filed a written complaint with the on-site service provider and that the cause could not be removed on the spot. If there is a failure to meet EUROCLUBA's guilt program or part of the service, the passenger is entitled to a fee in the amount of the actual value of the unused service and can not include the services already utilized or the total amount arrangements. In the case of a dispute concerning an online sale and online service agreement, the consumer may file a complaint or initiate a procedure for online settlement disputes through the online dispute settlement platform available at the following link: ▇▇▇▇://▇▇.▇▇▇▇▇▇.▇▇/consumers/odr/. While EUROCLUB does not decide on a passenger's complaint, the passenger will disclaims the mediation of any other person, court institutions or providing information to the media.
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Resolving the Complaint. Upon receipt of a complaint, an investigation will be undertaken which will involve interviewing: the complainant, the alleged harasser, and anyone else who has information. The alleged harasser will be made aware of the complaint and be given an opportunity to respond. All information gathered will be held in strict confidence and documented. The complainant’s name and/or the circumstances relating to the complaint will not be disclosed to any person except where disclosure is necessary for the purpose of investigating the complaint or initiating disciplinary measures. If harassment is founded, the harasser will be subject to appropriate discipline up to and including termination. If the complaint is found to be without merit, all documentation will be destroyed. In order to protect the alleged harasser’s reputation, those individuals who were involved in the investigation will be advised that the complaint was unfounded. The parties jointly agree and support the goals of Employment Equity in our society. Both parties also recognize that special efforts will be necessary to improve the opportunities for permanent employment of designated group members. The parties desire to make those efforts without:
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Resolving the Complaint. Upon receipt of a complaint, the union ▇▇▇▇▇▇▇, supervisor, or manager will pass the complaint to the designated Company representative, in accordance with the
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Related to Resolving the Complaint

  • Litigation There is no action, suit, inquiry, notice of violation, proceeding or investigation pending or, to the knowledge of the Company, threatened against or affecting the Company, any Subsidiary or any of their respective properties before or by any court, arbitrator, governmental or administrative agency or regulatory authority (federal, state, county, local or foreign) (collectively, an “Action”) which (i) adversely affects or challenges the legality, validity or enforceability of any of the Transaction Documents or the Securities or (ii) could, if there were an unfavorable decision, have or reasonably be expected to result in a Material Adverse Effect. Neither the Company nor any Subsidiary, nor any director or officer thereof, is or has been the subject of any Action involving a claim of violation of or liability under federal or state securities laws or a claim of breach of fiduciary duty. There has not been, and to the knowledge of the Company, there is not pending or contemplated, any investigation by the Commission involving the Company or any current or former director or officer of the Company. The Commission has not issued any stop order or other order suspending the effectiveness of any registration statement filed by the Company or any Subsidiary under the Exchange Act or the Securities Act.

  • Complaint To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain:

  • Assistance in Litigation Employee shall upon reasonable notice, furnish such information and proper assistance to the Company as it may reasonably require in connection with any litigation in which it is, or may become, a party either during or after employment.

  • Litigation Cooperation From the date hereof and continuing through the termination of this Agreement, make available to Bank, without expense to Bank, Borrower and its officers, employees and agents and Borrower’s books and records, to the extent that Bank may deem them reasonably necessary to prosecute or defend any third-party suit or proceeding instituted by or against Bank with respect to any Collateral or relating to Borrower.

  • Complaints Investigation The employee who complains of harassment under the provisions of the Human Rights Code must first comply with the Employer’s harassment policy procedures before filing a grievance or human rights complaint.