Service Level Schedule Clause Samples
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Service Level Schedule. 11.1.1.1 Unit members will be placed on one (1) of the six (6) levels of the following schedule in accordance with their Step number, type of certification, and tenure status (i.e.: Step 1 =Level A, Step 2=Level B, Step 3=Level C, Step 4=Level D, Step 5=Level E, and Steps 6 & 7 Level F). The salary indicated at this level of placement will constitute a unit member’s base salary. Those members who are tenured and permanently certified (or who after February 2004 possess a professional certificate) will be placed on Service Level F of this schedule. However, a teacher who has permanent/professional certification and attains tenure during the course of the school year, with an effective date other than September 1, will be moved immediately to Step F with a pro-rated salary. A. $31,500 $32,500 $33,500 $34,500 B. $32,282 $33,500 $34,500 $35,500 C. $33,850 $35,000 $36,000 $37,000 D. $34,800 $35,600 $37,000 $38,000 E. $35,800 $36,600 $38,000 $39,000 F. $39,000 $39,600 $40,600 $41,300
11.1.1.2 Any unit member who attains both tenure and permanent or professional certification during the term of this Agreement will be placed on Service Level F on the first July first succeeding the effective date of the unit member’s permanent professional certificate.
11.1.1.3 Any unit member who has not attained tenure and permanent or professional certification by the member’s fifth year of District service will remain on Level E until such time as the member has attained both tenure and permanent or professional certification.
11.1.1.4 The base salary of any unit member on Schedule A above who has attained both tenure and permanent or professional certification will be increased, beginning with the conclusion of the 2003-04 fiscal year, during each school year this Agreement is in force by the amount of $776, plus 55% of the amount of the Continuing Education Stipend (referred to in Section 11.2 ) earned by the unit member during the just preceding school year. Members in Schedule A are not entitled to masters and graduate credit.
Service Level Schedule. During the Subscription Period, DigitalEd will make the Service available to the Customer in accordance with the Service Level Schedule attached hereto as Schedule A. The remedies listed in the Service Level Schedule are Customer’s sole remedy for any failure of the Service. DigitalEd’s obligations in the Service Level Schedule do not apply to the extent: (a) Customer’s or a User’s system does not meet the minimum requirements listed in the Documentation to support the Service; and (b) Customer or a User has breached or continues to breach this Agreement.
Service Level Schedule. During the Subscription Period, LogiSense shall ensure the Service is available to Licensee and the End Users in accordance with the Service Level Schedule. The remedies listed in the Service Level Schedule are Licensee’s sole remedy for any failure of the Services. LogiSense’s obligations in the Service Level Schedule do not apply to the extent any of the following are applicable: (i) Licensee’s or End User’s system does not meet the minimum requirements to support the Service, or (ii) Licensee or any End User has breached or continues to breach this Agreement.
Service Level Schedule. Splunk Cloud Platform
Service Level Schedule. Schedule 3.1 to this Agreement specifies key performance indicators and delivery benchmarks in respect of the services to be provided by the Transfer Agent pursuant to this Agreement (the "Services"), and reflects the performance goals of the parties from time to time (the "Service Levels").
Service Level Schedule. It is acknowledged and agreed that the provisions of this Appendix 2 – Service Level Schedule do not apply to the Full Page Data Feed Service except for the specific Full Page Data Feed Service KPIs set out below.
Service Level Schedule. The primary objective of this Service Level Schedule is to provide the best reactive support service. Provision of this service includes Application Support for the Dynamics software and Dynamics integrated products.
3.1 Client Support Contact Details Business Central/NAV: Customer Support Portal: ▇▇▇▇▇://▇▇▇▇▇▇▇▇.▇▇▇▇▇-▇▇▇▇▇▇▇▇.▇▇▇:8095 Customer Support Telephone Number: +▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇ Customer Engagement/CRM: Customer Support Portal: ▇▇▇▇▇://▇▇▇▇▇▇▇▇.▇▇▇▇▇-▇▇▇▇▇▇▇▇.▇▇▇:8095 Customer Support Telephone Number: +▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇ Finance & Operations/AX: Customer Support Portal: ▇▇▇▇▇://▇▇▇▇▇▇▇▇.▇▇▇▇▇-▇▇▇▇▇▇▇▇.▇▇▇:8095 Customer Support Telephone Number: +▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇
3.2 Opening Hours Office Opening Hours are Monday to Friday: 9am to 5.30pm GMT/GMT+1 Closed – UK Bank Holidays, Public Holidays Clients will be notified of Christmas and Easter holiday arrangements.
3.3 Outside Opening Hours Support Sysco shall, upon request, provide support to the Client outside the Office Opening Hours (set out above). Terms to be agreed prior to organised cover.
Service Level Schedule. Metavante will communicate by the use of email notification to designated Customer contact(s) any continuing outage or adverse condition or service deficiency within 15 minutes of becoming aware. If e-mail channels are impaired and multiple banks are affected, we will communicate by other means as soon as practicable. We will also communicate within 15 minutes of when service is available again or has been restored.
Service Level Schedule. The purpose of a Service Level Schedule is to set out the operational processes and procedures to ensure that the Service Provider meets the service requirements of the Client. The Service Level Schedule will be as set out in an Annexure to the written services Agreement Schedule or as published on ▇▇▇.▇▇▇▇▇▇▇.▇▇▇.▇▇.
Service Level Schedule. Splunk’s Splunk On-Call Service Level Schedule, set forth at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/en_us/legal/splunk-on-call- service-level-schedule.html, will apply to the availability and uptime of the Splunk On-Call service.