Service Managers Sample Clauses
The 'Service Managers' clause designates specific individuals or roles responsible for overseeing the delivery and management of services under the agreement. Typically, this clause identifies the primary points of contact for each party, outlines their authority to make decisions or resolve issues, and may specify procedures for replacing or updating these contacts. By clearly defining who the service managers are and their responsibilities, the clause ensures effective communication, accountability, and smooth coordination between the parties throughout the contract term.
Service Managers. All communications related to the delivery of the Services shall be coordinated through the respective Service Managers of GGP and Spinco. The initial Service Managers of GGP and Spinco shall be as set forth on the attachment hereto.
A. General Legal Support and Review
Service Managers. Cyclerion and Ironwood shall each appoint an employee to have overall responsibility for managing and coordinating the delivery of Services in accordance with this Agreement (such employee, a “Service Manager”). The initial Service Managers will be identified on Exhibit A hereto or otherwise designated by each of the Parties prior to the Distribution Effective Time, and may thereafter be replaced from time to time upon written notice to the other Party. Service Managers shall consult and coordinate with one another regarding the provision of Services hereunder.
Service Managers. (a) Each Provider and Recipient shall designate one or more of its employees or representatives to be manager for each of the categories of Services listed in Section 2.1(a) herein (each, a “Provider Service Manager”, “Recipient Service Manager” or “Service Manager”, as applicable). Each Service Manager shall be listed in the Schedules hereto or shall otherwise be appointed, and the other Party shall be notified of such appointment, promptly after the date hereof. Each Provider Service Manager’s responsibilities for his or her identified Services shall include:
Service Managers. 5.1 Provider Service Manager: Director, Software Development
5.2 Recipient Service Manager: Senior Manager, Technology
Service Managers. Each Party shall each appoint an employee to have overall responsibility for managing and coordinating the delivery of Services in accordance with this Agreement (such employee, a “Service Manager”). The initial Service Managers shall be identified on Exhibit A hereto and may thereafter be replaced from time to time upon written notice to the other Party. Service Managers shall consult and coordinate with one another regarding the provision of Services hereunder.
Service Managers. 26.1.1 Each party hereby appoints the following service manager (“Service Manager”) as a contact person for the other party, who shall be responsible for the day-to-day service management on behalf of the appointing party:
(a) Demandware Service Manager: Name: [**] Address: ▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇ E-mail: [**] Phone: [**] Fax: [**]
(b) ▇▇▇▇▇▇▇▇▇▇.▇▇ Service Manager: Name: [**] Company: ▇▇▇▇▇▇▇▇▇▇.▇▇ GmbH Address: ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇. ▇▇▇, ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇ Phone: [**] Fax: [**] E-mail: [**]
26.1.2 Subject to the other provisions of this Section 26, each party may replace its Service Manager by notice to the other party.
26.1.3 The Service Managers shall meet at least [**] and Demandware’s Service Manager shall report on the status of the Services, any Problems and the development of the eCommerce Platform. Such meeting may be held physically or by phone, as agreed between the Service Managers from time to time.
Service Managers. The Service Provider and Bioverativ shall each appoint an employee to have overall responsibility for managing and coordinating the delivery of Services in accordance with this Agreement (such employee, a “Service Manager”). The initial Service Managers shall be identified on Exhibit C hereto or otherwise designated by each of the Parties prior to the Distribution Effective Time, and may thereafter be replaced from time to time upon written notice to the other Party. Service Managers shall consult and coordinate with one another regarding the provision of Services hereunder.
Service Managers. (a) Each Provider and Recipient shall designate one or more of its employees or representatives to be manager for each of the categories of Services listed in Section 2.1(a) herein (each, a “Provider Service Manager”, “Recipient Service Manager” or “Service Manager”, as applicable). Each Service Manager shall be listed in the Schedules hereto or shall otherwise be appointed, and the other Party shall be notified of such appointment, promptly after the date hereof. Each Provider Service Manager’s responsibilities for his or her identified Services shall include:
(i) supervising the performance of a Provider’s obligations (including performance of Services); and
(ii) communicating or meeting with the corresponding Recipient Service Manager as reasonably necessary to review progress and to resolve any issues relating to the Services.
(b) Each Recipient Service Manager’s responsibilities for his or her identified Services shall include: (i) supervising the Recipient’s performance of its responsibilities with respect to the Services; and (ii) communicating or meeting with the corresponding Provider Service Manager as reasonably necessary to review progress and to resolve any issues relating to the Services.
(c) If a Service Manager of either Party is unable to continue to serve in such capacity or if either Party elects to change a Service Manager, such Party shall appoint a successor Service Manager and promptly notify the other Party of such appointment.
Service Managers. 8.1.1 The Supplier’s service manager, as listed below, shall assume operational responsibility for
8.1.2 As and when appropriate, the service manager(s) may call upon specialists within their respective organisations to assist with query resolution.
8.1.3 Customer service manager's details are:
Service Managers. Seller and Buyer will each designate a service manager (with respect to a Party, such Party’s “Service Manager”), who will be directly responsible for coordinating and managing the delivery or receipt of the Services and who will have the authority to act on such Party’s behalf with respect to matters relating to this Agreement. The Service Managers will also discuss progress in the transition of the Services hereunder and may establish a mutually acceptable set of procedures, including frequency of meetings and reporting, and other mutually acceptable, reasonable structures for their cooperation and the cooperation of the Parties in the execution of their obligations pursuant to this Agreement. Unless otherwise agreed to by the Parties, all communications relating to this Agreement and the Services shall be directed to the Service Managers. With respect to matters relating to the Services or under this Agreement requiring dispute resolution, the Parties and their respective Service Managers will follow the dispute resolution process outlined in Section 2.6. The Parties’ initial Service Managers will be ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ for the Buyer, and ▇▇▇▇ ▇▇▇▇▇▇▇, for the Seller. Seller and Buyer may, in their sole discretion, replace their respective Service Manager from time to time with a substitute manager upon written notice to the other Party.