Service Process Clause Samples

Service Process. 3.1 To obtain service and repair of the product, you must contact Toshiba on the contact number indicated on the Service Agreement. When contacting Toshiba, you must provide the serial number, model and location of the product and a description of the fault or damage. 3.2 You must return the product to the nominated Toshiba service centre for assessment of the fault or damage. 3.3 Following assessment of the product, if Toshiba accepts to repair or replace the faulty or damaged parts, you must pay the service fee of $100 (inclusive of any GST) applicable to this Agreement prior to each Service being performed. 3.4 If the fault or damage is deemed to be outside of the scope of this Agreement, Toshiba will provide, where possible, a number of contact points who may provide services suitable to you. Provision of these contact numbers is not a recommendation of service by Toshiba. You must make an independent selection of any chargeable provider for this type of service.
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Service Process o The Client’s end users will not contact the Service Provider’s service/support representatives directly and will follow the process defined in Section 3.0
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Service Process. The Client will provide all pertinent information required to open a service/support request. • When opening a service/support request the Client will work with the Service Provider to accurately classify the request’s impact and severity so that its priority and SLA requirements can be accurately established. • Once a request for service/support has been successfully submitted the Client will provide reasonable availability of its representative(s) to co-operate with the Service Provider’s service/support representative(s) assigned to the request. o The Service Provider’s service/support representatives strive to address requests without involving the Client’s end users. So long as the request can be diagnosed and addressed in a reasonable time frame without the end user’s assistance. • The Client shall allow the Service Provider access and usage rights to all relevant IT Environments and IT Assets as reasonably required by the Service Provider to provide its services and support. • In the event that the Service Provider requires the decision, approval, consent, authorization, or any other communication from the Client in order to provide any of the services (or any part thereof) described herein, the Client will be reasonably diligent to provide the same in a timely manner. o The Service Provider is not liable or at fault for any impact(s) caused by a delay in any requested approvals from the Client. This includes but is not limited to impacts to service performance levels and requirements. • The Client will promptly notify the Service Provider of any events or incidents that could impact the services defined within this agreement and/or any supplemental service needs. • The Client agrees to not permit any changes or modifications to be made to the covered IT Environment and IT Assets by any party other than those authorized by the Service Provider. • The Client agrees to inform the Service Provider of any modification, installation, or service performed on the covered IT Environments, listed in Section 1.0 Coverage Summary, by individuals not employed by the Service Provider. (Both authorized and unauthorized parties)
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Service Process. When possible, Supplier will render such services in periods of low end-user activity so as to reduce any impact on the publicly available Services. Should it be necessary, Supplier will schedule with the Customer's consent, a scheduled maintenance window to install such patches.
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Service Process. For each lot, the activities are defined in the terms of reference of the public contracts arising from the framework agreement. Each time, terms of reference will specify which services are expected and/or the objectives to be achieved, the place of performance, the performance terms and the reporting requirements. Depending on needs, service delivery may include a briefing and debriefing at the Enabel head office or via telephone or skype. The length of public contracts originating from the different framework agreements varies and will be defined in the specific terms of reference. As a reminder, for each lot, public contracts arising from the framework agreement concerned will be awarded following one of the modalities defined under points 1.4.1 and 1.4.2. 3.1 Identification of the tenderer Name and first name of the tenderer or name of the company and legal form Nationality of the tenderer and of staff (if different) Domicile / Registered office Telephone number and fax number National Social Security Office registration number or equivalent Enterprise number Represented by the undersigned (*) (Name, first name and function) Contact person (telephone number, fax number, possibly e-mail address) If different: Project manager (telephone number, fax number, e-mail address) Account number for payments Financial institution Under the name of (*) The tenderer shall include in his tender proof that the party/ies signing the tender is/are mandated to do so. The following are considered proof of evidence: an official document (statutes, declaration before a notary, etc.) certifying that the person signing is accredited to do so in the name of and for the account of the entity/joint enterprise/consortium.
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Service Process weeks prior to attending site we will send the customer a list of all probes that we have on record that we are intending to calibrate during our visit. The customer should review this schedule and notify us of any anomalies or missing probes that we should be made aware of.
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Service Process. The Client selects the POPMII Model or the Client Model they wish to customize and names it. They fill in the data requested for the customization of the POPMII Model and/or the Client Model; images, videos, text, colors, or URL links depending on the selected POPMII Model or Client Model, then they proceed to the next step. They are then asked to choose a graphical customization. The Content is generated by the Tool. The Client has access to the Content, which is recorded under their Personal Space – My Unpublished Experiences. The Client has access to the Content that is saved under their Personal Space – My Unpublished Experiences. The Client can view and/or modify the Content. Once they are satisfied with the result, they can publish it. The Content is then accessible under their Personal Space – My Published Experiences. The Client can access the Media linking to the Content. The Client acknowledges and agrees that they can only obtain the Media once the Content is published on their Personal Space.
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Service Process. All products covered by this warranty will be serviced at MobileDemand’s designated Service Center. Unless otherwise instructed by MobileDemand, all products returned under warranty are to be shipped to the following address: MobileDemand Service Center ▇▇▇▇ ▇▇▇▇▇▇ ▇▇. Dr. Ste. 101 Hiawatha, IA 52233 The RMA number is to be legibly written on the outside of the shipping container. Product should be re-packaged in its original factory shipping packaging when returned for warranty service. If the original packaging is not available, Customer is to provide packaging of equivalent protection.
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Related to Service Process

  • CENTRAL GRIEVANCE PROCESS The following process pertains exclusively to grievances on central matters that have been referred to the central process. In accordance with the School Boards Collective Bargaining Act central matters may also be grieved locally, in which case local grievance processes will apply.

  • Grievance Process (a) Either party, with the agreement of the other party, may submit a grievance to Grievance Mediation at any time within ten (10) working days after the Employer’s decision has been rendered at the step prior to arbitration. Where the matter is so referred, the mediation process shall take place before the matter is referred to Arbitrator. (b) Grievance Mediation shall be scheduled within twenty (20) working days of the grievance being submitted to mediation, or longer period as agreed by the parties. (c) No matter may be submitted to Grievance Mediation which has not been properly carried through the grievance procedure, provided that the parties may extend the time limits fixed in the grievance procedure. (d) The parties shall agree on a mediator. (e) Proceedings before the Mediator shall be informal. Accordingly, the rules of evidence will not apply, no record of the proceedings shall be made and legal counsel shall not be used by either party, unless otherwise mutually agreed. (f) If possible, an agreed statement of facts will be provided to the Mediator, and if possible, in advance of the Grievance Mediation Conference. (g) The Mediator will have the authority to meet separately with either party. (h) If no settlement is reached within five (5) working days following Grievance Mediation, the parties are free to submit the matter to Arbitration in accordance with the provisions of the collective agreement. In the event that a grievance which has been mediated subsequently proceeds to arbitration, no person serving as the Mediator may serve as an Arbitrator, unless otherwise mutually agreed. Nothing said or done by the mediator may be referred to Arbitration. (i) The Union and Employer will share the cost of the Mediator, if any.

  • Sale Process If a Non-Economic Facility is marketed for sale in accordance with Section 5.02 and Manager receives an offer therefor which it wishes to accept on behalf of the relevant TRS and Owner, Manager shall give the relevant TRS prompt notice thereof, which notice shall include a copy of the offer and any other information reasonably requested by such TRS. If the relevant TRS, on behalf of the relevant Owner, shall fail to accept or reject such offer within seven (7) Business Days after receipt of such notice and other information from Manager, such offer shall be deemed to be accepted. If the offer is rejected by the relevant TRS on behalf of the relevant Owner, and if Manager elects to continue marketing the Non-Economic Facility by providing written notice to the relevant TRS within seven (7) days of such rejection and Manager does not obtain another offer within ninety (90) days that is accepted by the relevant TRS, the Non-Economic Facility shall be deemed to have been sold to the relevant TRS on the date, at the price and on such other terms contained in the offer. If a Non-Economic Facility is sold to a third party or deemed to have been sold to the relevant Owner pursuant to such offer, effective as of the date of sale or deemed sale: (i) the Management Agreement shall terminate with respect to such Non-Economic Facility; (ii) Aggregate Invested Capital shall be reduced by an amount equal to the net proceeds of sale after reduction for the costs and expenses of the relevant TRS, the relevant Owner and/or Manager (or, in the case of a deemed sale, the net proceeds of sale determined by reference to such offer, after reduction for any amounts actually expended and any amounts which would reasonably have been expected to have been expended if the sale had been consummated by the relevant TRS, the relevant Owner and/or Manager). If the reduction in Aggregate Invested Capital is less than the Invested Capital of the Non-Economic Facility sold or deemed to have been sold, the difference shall be proportionately reallocated to the Invested Capital of the remaining Facilities.

  • Autism Services This plan covers the following services for the treatment of autism spectrum disorders. • Applied behavior analysis when provided and/or supervised by an individual licensed by the state in which the service is rendered. See the Summary of Medical Benefits for the amount that you pay. • Physical therapy, occupational therapy, and speech therapy services when rendered as part of the treatment of autism spectrum disorder. A benefit limit will not apply to these services. • Psychological and psychiatric services, and prescription drugs are also covered. See Behavioral Health Services and Prescription Drugs and Diabetic Equipment or Supplies for additional information. Coverage for autism spectrum disorders does not affect any obligation of a school district, a state or other governmental entity to provide services to an individual under an individualized family service plan, an individualized education program, or similar services required under state or federal law. Services related to autism that are furnished by school personnel are not covered under this plan.

  • Service Provided 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s White Pages directory and a listing in AT&T OKLAHOMA’s directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty