Software Installation and Configuration Sample Clauses

Software Installation and Configuration. Unless specified otherwise in an Order Form or Statement of Work (SOW), Licensee is responsible for installing and configuring all Software.

Software Installation and Configuration. Back Office In-Vehicle Training For remotely accessed training sessions attendees will require: User Acceptance Testing Pilot

Software Installation and Configuration. Back Office SSL Configuration Training For remotely accessed training sessions attendees will require: User Acceptance Testing (UAT) Go-Live Support Soft Launch Go-Live Full Launch Go-Live

Software Installation and Configuration. TripSpark will install the Software remotely on the Licensee’s network. The Software will be installed once (1) within the test environment. TripSpark will also provide assistance with transitioning the Software to the production environment. During the training process, ancillary data will need to be developed so that the Software will function in accordance with the Operational Review Document. This will confirm that all required elements are present and configured as outlined in the Operational Review Document. Licensee will be responsible for developing this data, with the supervision of the TripSpark technical expert. Importing data can be done via import scripts. The Software has an integrated Client Import Job and Location Import Job which allows Licensee to import their client and location data into the Software. The import files must be in CSV file format in TripSpark’s required format. However, the format is fairly flexible and as long as the data is in good shape the import process is relatively simple. Data development will be required under the following categories: Training provided will be based on TripSpark standard training agendas. Training methodology follows a train-the trainer approach. Training sessions will vary in length dependent on topic. Training will be provided remotely, utilizing Zoom as the preferred platform. Each session can be attended by up to six (6) employees. • Up to four (4) days of Booking and Scheduling Training • Up to four (4) days of Operations Training • Up to one (1) day of Training in the Administrative functions of the Software. • Up to two (2) days of Standard Report Training In addition to training, TripSpark will provide one (1) digital copy of all available user documentation. Licensee is free to create copies of the provided documentation for their users. Users will also have access to recorded training videos and online sessions provided through ▇▇▇▇▇▇▇▇▇▇▇.▇▇▇, as described in our standard support documentation. Licensee’s resources are encouraged to participate in all training sessions related to their field, as outlined in the Operational Review. The final phase of the implementation will be acceptance testing. This involves Licensee utilizing the Software in the test environment to ensure the Software functions as specified in the Documentation. TripSpark’s estimate the duration of user acceptance for this implementation to be approximately two (2) weeks. Go Live is critical to ensure the solution i...

Software Installation and Configuration. The TripSpark technical resource will: • Publish the MyRide App on the Google Play and Apple App stores configured and branded based on the Customers provided marketing material • Provide technical support to the Customer to address issues associated with the MyRide App until project completion • install the Software remotely on the Customer’s network. The Software will be installed once (1) within the test environment. • TripSpark will also provide assistance with transitioning the Software to the production environment. • Prepare server configurations for GTFS-RT • Enable Streets GTFS Real Time at Customer site • Enable and Configure Streets to Utilize GTFS Real Time • Set up a method through which GTFS Real Time Files are uploaded to a location which Google or other 3rd parties can access. The Customer will: • Provide TripSpark with the Google Maps API keys, Google Map Java Script API keys, the Google Server API keys, the Google Browser API keys, the Google Direction API keys, and the Google Places API keys • Provide TripSpark with the agency’s Google analytics tracking ID • Provide TripSpark with reCAPTCHA site key, reCAPTCHA secret key, and the OneSignal App ID, OneSignal REST API key, and OneSignal Safari Web ID • Provide TripSpark with a ▇▇▇.▇▇ Access Token • Complete in full the Customization form provided to them by TripSpark • Provide a test environment at their facility that can be used for testing new versions of the Software. • Ensure adequate user testing is completed before implementation of the Software in a live environment. • Modify internal network to ensure proper communications between the Software servers and workstations if necessary • Configuration of router/firewall to allow two-way IP-based communications with the mobile devices • Be responsible for educating the public on the use of the MyRide website and SMS service Training provided will be based on TripSpark standard training agendas. Training sessions will vary in length dependant on topic. Each session can be attended by up to six (6) employees. ▪ Up to four (4) hours of Training on the use of MyRide ▪ Up to four (4) hours of Training of the Administrative functions of the Software. In addition to training, TripSpark will provide one (1) hard copy and one (1) digital copy of all available user Documentation. Customer is free to create copies of the hard copy Documentation for their users. TripSpark will also provide printed and electronic material in the form of ‘quick refer...

Software Installation and Configuration. Trapeze physically (remotely) installs the Software on the client server hardware, works with FBC to configure it to the details outlines in the Operational Review and tests to ensure the Software is functioning as specified. Trapeze will also provide training on how to install the DriverMate Software on the tablets in this phase.

Software Installation and Configuration. TripSpark will install the Software remotely, the Software will be installed once (1) within the environment. TripSpark and the Provider will configure Infotainment displays to communicate with the Software. Provider will assist Customer with setting up their Infotainment content, including support for channel designs and layout. Provider will assist with configuring the layout, colors, fonts, logos, and other assets provided by Customer. Customer must participate in on-site surveys and other onsite work. Customer and their designated maintenance personnel, together with TripSpark and Provider will select equipment mounting locations for each display. Final selection will be determined by Customer. Customer is responsible for providing all structural mounting points prior to Equipment Installation and Configuration, including but not limited to bolts and anchors. Engineering review of the mounting points is the responsibility of the Customer. Scheduling of the Installation must be as agreed upon by all parties, TripSpark, Provider, Installer, & Customer The parties agree Third Party Equipment will be shipped and delivered to Customer location, and Third Party Equipment shall be deemed accepted upon drop ship delivery to Customer location. Training provided will be based on TripSpark standard training agendas. Training methodology follows a train- the trainer approach. Training sessions will vary in length depending on topic. Training will be provided remotely, utilizing Zoom as the preferred platform. Each session can be attended by up to six (6) employees. In addition to training, TripSpark will provide one (1) digital copy of all available user documentation. Customer is free to create copies of the documentation provided for their users. Users will also have access to recorded training videos and online sessions provided through ▇▇▇▇▇▇▇▇▇▇▇.▇▇▇, as described in our standard support documentation. Customer’s resources are encouraged to participate in all training sessions related to their field, as outlined in the Operational Review. • Networked computer with access to the internet • Necessary Software installed and ready to go • For groups in a single room, LCD projector to display the material and computers per student with access to the test environment • Telephone or headset and microphone for audio portion If the items above are not available, TripSpark will work with Customer to identify alternative arrangements. Customer must complete testing of I...

Software Installation and Configuration. Install and Configure Ivanti Core Server: Verify Core server patch level and DBMS patch level. Install and configure required Ivanti Software to customer-provided core server hardware, to specifications within Customer production/lab environment. Configure services necessary for inventory, software/hardware scanning and agent deployment. Configure software scanning for expanded data collection as necessary. Verify Cloud Services Appliance Installation and Configuration: Verify proper installation of Cloud Services Appliance, configure and test services, and post Core server certificate. Create digital certificate on client workstation. Create Windows Client Agent Configuration Package: Create a standard Windows client agent configuration package. Passive Discovery and Self-electing subnet service: Consultant will configure the passive discovery for unmanaged devices. Consultant will configure up to two (2) subnets and bring in devices. Consultant will review findings of lost, rogue or unmanaged devices on the subnet. Diagnostics tool: Consultant will review the diagnostics tool feature, viewing logs, real-time discovery, remote event viewer, remote file system, view local scheduler tasks, view running processes and view services. Dashboard Editor: Consultant will review and demonstrate dashboards. Consultant will create/modify up to three (3) dashboards. Task templates - delivery methods: Consultant will review and create up to two (2) Task template delivery methods. Consultant will set a default delivery task template. Patch Manager: Configure download settings, verify patch storage location and available disk space, update definitions, and review best practices for patch management. Note: Vulnerability scan will be performed later in the deployment. Patch Manager Roll Out Project: Consultant will create up to one (1) Rollout project for patch management. The Rollout project will have no more than five (5) steps. This can be used to automate a patch workflow or a rollout of software. Pilot Testing: Pilot: Subsequent to client agent configuration, deploy client agent to a small group of local target computers. Target computers should represent typical field computer configurations.

Software Installation and Configuration. Assist users with installing, configuring, and troubleshooting software applications, operating systems, and productivity tools. • Data Services: Ensuring data integrity, availability, and usability, as well as supporting decision-making processes and achieving business objectives.