Training and Technical Support Sample Clauses
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Training and Technical Support. During the term of this Agreement, DISTRIBUTOR shall be responsible for the following customer support responsibilities: (a) delivering Product information to customers, (b) demonstrating evaluation kits to customers, (c) answering customers’ technical questions, (c) training customers to use Products, and (d) assisting customers’ engineers with designs.
Training and Technical Support. The term "Training and Technical Support" shall mean training and technical support relating to the Technology and Know-How and the implementation of the Technology and Know-How into the Products (including, without limitation, the theory, operation, manufacturing, process engineering, design processes and methodology, installation, and application of the Products).
Training and Technical Support. GCT shall (a) make a commercially best effort to send technical personnel to assist DISTRIBUTOR at DISTRIBUTOR’s two (2) weeks’ prior notice, (b) shall manage technical issues that demand circuit designers’ expertise and/or is beyond the scope and capability of DISTRIBUTOR’s field application engineers, and (c) GCT shall provide assistance to DISTRIBUTOR to resolve any technical issues or problems that may arise with respect to the design and manufacturing of the Products, including without limitation responding to and resolving complaints, claims or inquiries related to the design and manufacturing of the Products from Customers.
Training and Technical Support. (a) ▇▇▇▇▇ shall make available to GoAmerica, at no charge, reasonable initial training on the use of ▇▇▇▇▇ Services.
(b) ▇▇▇▇▇ shall continue to provide GoAmerica, at no charge, with technical assistance performed by competent ▇▇▇▇▇ employees in connection with ongoing use of the Services by GoAmerica and its customers. Such assistance shall include, without limitation, telephone consultation, updates relating to changes and enhancements to the Services and diagnostic services.
Training and Technical Support. Zygo will provide training to Nano personnel according to the terms, scheduling, and compensation set forth on Exhibit ▇. ▇▇▇▇ will also provide technical support services to Nano in accordance with the provisions of Exhibit C during the term and thereafter until the expiration of the warranty period for all Heads and Components delivered under this Agreement.
Training and Technical Support. (a) Motient shall make available to Reseller, at no charge, a commercially reasonable level of initial training on the use of Motient Services.
(b) Motient shall continue to provide Reseller, at no charge, with technical assistance in connection with the ongoing use of the Services by Reseller and its end user customers. Such assistance shall include, without limitation, telephone consultation, updates relating to changes and enhancements to the Services and diagnostic services.
Training and Technical Support. 5.1 Thunderstone, or its designee, will provide Technical Support to Licensee during the warranty period at no cost. Thereafter, Technical Support will be provided at Thunderstone's discretion.
5.2 This Agreement entitles the Licensee to no training or consulting services from Thunderstone. Training and consulting services are provided, if at all, only pursuant to a separate agreement between Thunderstone and Licensee.
Training and Technical Support. Developer will provide technical support and ------------------------------ technical support training in the use and operation of the Web-enabled Product to ACCPAC, as needed in ACCPAC's reasonable discretion, at no cost to ACCPAC. In addition to any technical support required to be performed under a warranty set forth in this Agreement, such technical support and technical support training shall ensure that ACCPAC is able to provide high-quality technical support to the end-users of the Web-enabled Product and to enable ACCPAC to develop future modifications, improvements and upgrades to the Web-enabled Product. ACCPAC may, -------------------------------------------------------------------------------- Confidential Page 4 of 8 March 15, 2001 at its option, require Developer to provide technical support for the Web-enabled Product to end-users and continue to maintain the Web-enabled Product Source Code on an outsourced basis, on terms to be agreed upon by the parties.
Training and Technical Support. Technical support requested by LICENSEE will be charged at RICOH’s prevailing rate for such technical support, plus travel, lodging and other living expenses.
Training and Technical Support. (a) Motient shall make available to Aether Systems, at no charge, a commercially reasonable level of initial training on the use of the Services and of eLink (SM) and BlackBerry™ by Motient.
(b) Motient shall continue to provide Aether Systems, at no charge, with “second level” technical assistance, i.e., assistance to Aether Systems with the Motient network and the use of the Services and of the eLink (SM) and B1ackBerry™ by Motient services by Aether Systems and/or its end user customers; provided, the parties acknowledge and agree that all “first level” assistance, i.e., customer support and assistance to Aether Systems’ end user customers, shall be the obligation of Aether Systems. Motient’s assistance shall include, without limitation, telephone consultation, updates relating to changes and enhancements to the Services, and the eLink (SM) and B1ackBerry™ by Motient services and reasonable diagnostic services.