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Common use of Trouble Ticket and Credit Request by Service Level Agreement Clause in Contracts

Trouble Ticket and Credit Request by Service Level Agreement.

Appears in 39 contracts

Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement

Related Clauses

  • Service Level Agreement
  • Service Level Agreements
  • Penalties for Non-compliance to Service Level Agreement
  • Performance and Compliance with Contracts and Credit and Collection Policy
  • Second Amendment to Exhibit A to Services Agreement

Parent Clauses

  • Credit Tables by Outage Type
  • Credit Amounts and Application Process
  • Process for Customer to Apply for Service Level Agreement Credits
  • Exclusions
  • Service Level Standards Defined

Sub-Clauses

  • Core Network Transit Delay
  • Availability and Time To Repair
  • E-Line EVC Availability and Mean Time To Repair
  • E-LAN EVC Availability and Mean Time To Repair
  • E-LAN EVC
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