After Hours Calls Sample Clauses
The "After Hours Calls" clause defines the terms and conditions under which calls or communications made outside of regular business hours are handled. Typically, this clause specifies the hours considered as "after hours," outlines any additional fees or procedures for responding to such calls, and may set expectations for response times or availability. Its core practical function is to clarify responsibilities and manage expectations regarding service or support outside standard working times, thereby preventing misunderstandings and ensuring fair compensation for after-hours work.
After Hours Calls. If you volunteer, we do ask that the phones be answered by you during your assigned days/times. When taking any calls, we ask that you answer in a professional atmosphere, and are able to provide the highest level of customer service. Please update your voicemail greeting with your name and PERCH Apartment Locating affiliation.
After Hours Calls. At a minimum, Contractor shall ensure that all Enrollees have access to appropriate licensed professional for after-hours calls.
After Hours Calls. At a minimum, Contractor shall ensure that a physician or an appropriate licensed professional under his/her supervision will be available for after- hours calls.
After Hours Calls. Phones are transferred to agent cell phones starting at 6:00pm as determined by a volunteer schedule. If you volunteer, we do require that the phones be answered on your assigned day from 6:00-9:00 pm. If you choose not to take after-hours calls, please let your manager know. When taking the calls, we require that you answer in a professional atmosphere and be able to provide the highest level of customer service. (Taking the call in the grocery store, mall, or restaurant is not appropriate.) Please update your voicemail greeting with your name and office affiliation.
After Hours Calls. Whenever an employee is called after hours and is required to perform his/her work for fifteen minutes or more, he/she shall be paid for the time of the call.
After Hours Calls. An employee who is called by his supervisor outside of normal work hours to provide assistance over the phone regarding operational needs of the City will receive one-half (½) hour of pay at his base rate. This one-half (½) hour of time shall not be considered as actual time worked.
After Hours Calls. An employee who is assigned the position of “Building Maintenance Repair” or “Blight Officer” shall be entitled to thirty (30) minutes of pay for each work related after hours phone call made or received at the employee’s residence. The pay shall be at time and one-half (1 ½) and may be taken as pay or as compensatory time, at the employee’s option. The employee shall document each call and submit documentation to their immediate supervisor each pay period. Calls made or received prior to/or after the hours of 7:00 AM – 3:30 PM shall be compensated as described above. The above language covers phone calls without a call-out (30 minute overtime). Phone calls, which lead to an actual call out, will receive the two-(2) hour overtime minimum, but in no instance will the employee receive both.
After Hours Calls. DocuSign Envelope ID: 966F82E5-1FCA-4AA7-843D-4D7D230C3F99 _____ ___________________ Phones are transferred to agent cell phones starting at 6:00pm as determined by a volunteer schedule. If you volunteer, we do require that the phones be answered on your assigned day from 6:00 -9:00 pm. If you choose not to take after-hours calls, please let your manager know. When taking the calls, we require that you answer in a professional atmosphere and be able to provide the highest level of customer service. (Taking the call in the grocery store, mall, or restaurant is not appropriate.) Please update your voicemail greeting with your name and office affiliation.
After Hours Calls. JPUD shall provide after hours and emergency call out services to customers.
After Hours Calls. All after hours calls for medical advice are subject to a $25 fee that will be billed directly to you and is your responsibility for payment.