---ANSWERING SERVICE Clause Samples
The Answering Service clause defines the obligations and parameters for providing telephone answering or message-taking services on behalf of a client. Typically, this clause outlines the hours of operation, the procedures for handling incoming calls, and the standards for relaying messages to the client, such as timeliness and confidentiality. By establishing clear expectations for how calls are managed and communicated, the clause ensures reliable client communication and helps prevent misunderstandings or missed messages.
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---ANSWERING SERVICE. At all other times than those listed directly above, throughout the entire term of this Renewal License, the Licensee shall maintain a telephone answering service to handle Subscriber inquiries, Complaints and emergencies, and provide proper referral regarding billing and other subscriber information. All such after-hours calls shall be logged by the Licensee. Said answering service shall (i) forward all inquiries and/or Complaints to the Licensee the morning of the next business day and (ii) inform each Subscriber calling that his or her Complaint will be referred to the Licensee's Customer Service Department for response. If requested, the Licensee shall promptly contact each individual Subscriber to follow-up on their individual problem and/or inquiry.
---ANSWERING SERVICE. Throughout the entire term of the Final License, the Licensee shall maintain a telephone answering service to handle Subscriber inquiries, complaints and emergencies, and provide proper referral regarding billing and other subscriber information. All such after-hours calls shall be logged by the Licensee. Said answering service shall (i) forward all inquiries and/or complaints to the Licensee the morning of the next business day and (ii) inform each Subscriber calling that his or her complaint will be referred to the Licensee's Customer Service Department for response. If requested, or reasonably warranted by the reported nature of the Subscriber's problem or inquiry, the Licensee shall promptly contact each individual Subscriber to follow-up on their individual problem and/or inquiry.
---ANSWERING SERVICE. The Board agrees to provide an answering service between 6:00 p.m. and 10:00 p.m., and 6:00 a.m. and 7:00 a.m. for teachers to report unavailability for work. Once a teacher has reported unavailability, it shall be the responsibility of the Administration to arrange for a substitute.
---ANSWERING SERVICE. (a) At all other times that its customer service office is not open and answering Subscriber calls, the Licensee shall maintain, throughout the entire term of this Renewal License, a telephone answering service to handle Subscriber inquiries, Complaints and emergencies, and provide proper referralregarding billingand other subscriber information. All such after-hours calls shall be logged by the Licensee. Said answering service shall (i) forward all inquiries and/or Complaints to the Licensee the morning of the next business day and (ii) inform each Subscriber calling that his or her Complaint will be referred to the Licensee’s customer service department for response. If requested or reasonably warranted by the reported nature of the Subscriber’s problem or inquiry, the Licensee shall promptly contact the Subscriber to follow-up on their individual problem or inquiry. The Licensee shall promptly contact each individual Subscriber to follow-up on their individual problem and/or inquiry.
(b) All after-hours telephone calls of an emergency nature shall be acted upon promptly, and one of the Licensee's on-call personnel shall be contacted.
---ANSWERING SERVICE. The Board agrees to provide a 24-hour answering service for employees to report their unavailability for work. Once an employee has reported such unavailability, it shall be the obligation of the administration to arrange for job or class coverage.
---ANSWERING SERVICE. Pursuant to AC’s policies and procedures, patients receiving Professional Students will have access to the Jefferson Counseling answering service before or after School hours, as well as on weekends and AHN holidays in which the facility at the Provider’s Outpatient Clinic is closed.
---ANSWERING SERVICE. At such times throughout the entire Term of this Renewal License as the Licensee is not answering its telephones with a customer service representative, the Licensee shall maintain a telephone answering service to handle Subscriber inquiries, complaints and emergencies, and provide proper referral regarding billing and other Subscriber information. All such after-hours calls shall be logged by the Licensee. Said answering service shall: i) forward all inquiries and/or complaints to the Licensee the morning of the next business day; and, ii) inform each Subscriber calling that his or her complaint will be referred to the Licensee‟s Customer Service Department for response. If requested, or reasonably warranted by the reported nature of the Subscriber‟s problem or inquiry, the Licensee shall promptly contact each individual Subscriber to follow-up on their individual problem and/or inquiry.
---ANSWERING SERVICE. The Board agrees to provide an electronic answering service between 7:00 p.m. and 6:30 a.m. for all employees to report unavailability for work. Once an employee has reported unavailability, it shall be the responsibility of the administration to arrange for a substitute.
---ANSWERING SERVICE. You may leave a message with my voicemail system 24 hours a day, seven days a week at (▇▇▇) ▇▇▇-▇▇▇▇. Messages left on my voicemail system after regular business hours (Monday through Friday 800a.m-400p.m) will generally be returned on the next business day.
---ANSWERING SERVICE. Yes No Covering Provider Name & Telephone Number/Emergency (After Hours) Practice Number: Prefers appointment information by: Mail HHCAdvantage Fax Prefers transmission of clinical information by: Mail HHCAdvantage Fax Patient groups seen: Infants 0-1 Children 2-11 Adolescents 12-17 Adults 18-59 Geriatrics 60+ HIV Other: Other: Other: Referring Provider: I submit this agreement as a condition of being a participating provider in the Community Provider HHC Connectx Network. I agree to use the Community Referral Office at an affiliated HHC hospital to direct my future patient referrals using the process that an HHC Connectx representative has explained to me. As a participating provider of HHC Connectx, I understand that this process will require the exchange of clinical information (e.g., patients’ medical records, medical results, consultation reports, discharge summaries) with an affiliated HHC hospital for my referred patients, all of which are highly confidential and proprietary in nature. To adhere to this process, I agree to submit the following information to the hospital’s Community Referral Office either electronically (through HHCAdvantage), by fax, or by mail: