Availability SLAs Sample Clauses

Availability SLAs. “Availability SLAs” refer to the total amount of time during a contract month that Service is available for use by Customer. “Downtime” is the total accrued minutes that Service is unavailable for use by Customer due to a complete Service outage. Downtime does not include Service performance degradation that might make Service unavailable to Customer, such as but not limited to network congestion or CPU contention. Downtime is measured by LightEdge monitoring systems in real-time.
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Availability SLAs. “Availability SLAs” refer to the total amount of time during a contract month that Service is available for use by Customer. “Downtime” is the total accrued minutes that Service is unavailable for use by Customer due to a complete Service outage. Downtime does not include Service performance degradation that might make Service unavailable to Customer, such as but not limited to network congestion or CPU contention. Downtime is measured by LightEdge monitoring systems in real-time. Availability SLA percentages are calculated as: ((Total Minutes in Contract Month – Total Downtime Minutes in Contract Month) / Total Minutes in Contract Month) x 100.
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Availability SLAs. Sisense shall undertake commercially reasonable efforts to ensure the Sisense Cloud Hosted Product is Available as stated in the below tables. Customer will automatically receive the Standard Availailability SLA for each Instance of the Sisenese Cloud Hosted Product. Customer may purchase the Premium Availablity SLA by adding it to the applicable Sales Order. Less than 99.9% but equal to or greater than 99.0% 5% Less than 99.0% 10% Less than 99.99% but equal to or greater than 99.0% 5% Less than 99.0% 10%
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Availability SLAs. Rackspace guarantees 99.95% availability for Cloud Infrastructure. Client shall be entitled to prorated monthly Fees for each full or partial hour of downtime in excess of the Availability SLA.‌‌
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Related to Availability SLAs

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.