Claims and Returns Clause Samples

Claims and Returns. Seller may refuse to recognize any claim for under or improper shipment unless such claim is received in writing by Seller within ten days after receipt of shipment by ▇▇▇▇▇. Seller shall either replace or allow credit for the price of any Product which upon notice and investigation shall prove to Seller's satisfaction to have been under or improperly shipped. No item may be returned to Seller for any reason, except upon its prior written consent. No returns will be considered after six (6) months from the original ship date.

Claims and Returns. 3.1. In case the Client's Shipment is damaged, and in the presence of other claims regarding the received Shipment, the Client has the right to file a claim to the Company within 3 (three) calendar days from the moment of receiving the Shipment by the Client or the person specified by the Client in the Meest China Personal Account. The claim should be sent by the Client to the email address ▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇▇▇.▇▇. 3.2. The standard period for processing a claim is 10 (ten) business days. This period may be extended unilaterally by the Company if third parties (related services, contractors, etc.) are involved in the examination of the Client's claim. 3.3. In case of receiving the Shipment with damage to the external packaging or content, the Client compiles a corresponding act and submits a claim to the immediate carrier in the presence of a representative of the carrier. 3.4. By this clause, the Client is informed that the storage period of the Shipment in the customs office of the destination country is 1 (one) month from the date of its receipt and may be extended to 2 (two) months at the written request of the Client submitted to the customs office. If within the specified above-mentioned period, the Client (or the person specified by the Client in the Meest China Personal Account) does not provide the Company with written instructions via email to the Company's address ▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇ regarding the recipient's address in China (but in any case, the recipient cannot be the Meest China warehouse in China) and does not pay the cost of returning the Shipment to China in the amount of 7 (seven) USD per 1 (one) kg plus 8 (eight) USD for organizing the shipment to China, the Shipment will be disposed of without the Client's consent/permission and without compensation for the value of the Goods contained in the Shipment, as well as without compensation for the cost of organizing the delivery of the Shipment from China to the destination country. At the same time, in case of returning the Client's Shipment to China, the Company is not responsible for passing customs control by the Client's Shipment in China. In the event of the loss of the Client's Shipment on the way to the Destination Point/Country of the original destination – China, the Company does not reimburse/compensate the Client's expenses/payments in the amount of 7 (seven) USD per 1 (one) kg plus 8 (eight) USD for the delivery of the Shipment to China, also does not reimburse the cost of the Goods ...

Claims and Returns. 17.1. No claim in relation to damaged Goods, discrepancy in relation to any measurement or other quantification of any characteristic of the Goods or a part thereof or shortage or non-delivery whatsoever may be made unless such claim is made by the Purchaser in writing to HALIFAX ▇▇▇▇▇ GROUP PTY LIMITED within 7 days of delivery, or advised delivery, of the Goods to the Purchaser. 17.2. Subject to clause 17.1, HALIFAX ▇▇▇▇▇ GROUP PTY LIMITED may , in its discretion, replace or repair such Goods or pay for such Goods to be replaced or repaired. 17.3. HALIFAX ▇▇▇▇▇ GROUP PTY LIMITED is not obliged to accept the return by the Purchaser of any Goods for credit and any acceptance of such a return shall only be by written agreement of HALIFAX ▇▇▇▇▇ GROUP PTY LIMITED and always at the sole discretion of HALIFAX ▇▇▇▇▇ GROUP PTY LIMITED. In all cases of return the original invoice must be quoted and return freight must be prepaid by the Purchaser.

Claims and Returns. A Fabric piece supplied in accordance with the Buyer and/or Buying Company purchase order cannot be returned without the written consent of a duly authorised representative of ▇▇▇▇▇ ▇▇▇▇▇▇▇. The Buyer and/or Buying Company must make an application to return a fabric piece, in writing and within 30 days of the invoice date. The application must at least state the original sales invoice number, date, and the fabric piece number(s) to be returned including the quantity in metres and a reason for each piece to be returned. ▇▇▇▇▇ ▇▇▇▇▇▇▇ will only consider applications for whole fabric pieces. ▇▇▇▇▇ ▇▇▇▇▇▇▇ will not accept any responsibility for claims in respect of free replacement of the product or the end-product it is to be made up into for flaws, quality compensation or returns for fabric pieces that have been cut up and made into a finished product. Only after a return has been authorised in writing by ▇▇▇▇▇ ▇▇▇▇▇▇▇ is the fabric piece (s) to be shipped to ▇▇▇▇▇ ▇▇▇▇▇▇▇, being sent carriage paid by the Buyer and/or Buying Company. The buyer will pay on demand ▇▇▇▇▇ ▇▇▇▇▇▇▇’▇ administration charges in relation to each returned fabric piece, plus the cost of any repackaging required to restore each piece to a saleable condition. Where ▇▇▇▇▇ ▇▇▇▇▇▇▇ agrees to replace a fabric piece it has sold to the Buyer and/or Buying Company, it will only replace the product itself and not the end product that it may be made up into. ▇▇▇▇▇ ▇▇▇▇▇▇▇ does not accept any liability for consequential loss, contingent liability or revenue loss or any other possible liability or cost incurred by the customer as a result of the product being faulty or agreeing to supply replacement fabric piece or pieces.

Claims and Returns. 17.1. No claim in relation to damaged Goods, discrepancy in relation to any measurement or other quantification of any characteristic of the Goods or a part thereof or shortage or non-delivery whatsoever may be made unless such claim is made by the Purchaser in writing to HVG FABRICS PTY LTD within 7 days of delivery, or advised delivery, of the Goods to the Purchaser. 17.2. Subject to clause 17.1, HVG FABRICS PTY LTD may , in its discretion, replace or repair such Goods or pay for such Goods to be replaced or repaired. 17.3. HVG FABRICS PTY LTD is not obliged to accept the return by the Purchaser of any Goods for credit and any acceptance of such a return shall only be by written agreement of HVG FABRICS PTY LTD and always at the sole discretion of HVG FABRICS PTY LTD. In all cases of return the original invoice must be quoted and return freight must be prepaid by the Purchaser. 17.4. HVG FABRICS PTY LTD reserves the right to charge a 15 percent restocking fee on Goods accepted for credit. 17.5. The Purchaser must obtain HVG FABRICS PTY LTD’s prior consent before returning Goods for credit or otherwise. 17.6. Delivery for return of saleable Goods to HVG FABRICS PTY LTD for credit shall be at the cost of the Purchaser. 17.7. All Goods returned for credit must be in their original condition and packaging and in re-saleable condition. 17.8. Goods specifically manufactured, cut to size, produced, ordered or modified for the Purchaser and not defective will not be accepted for credit. 17.9. HVG FABRICS PTY LTD reserves the right to impose special conditions on any return of Goods for credit provided the Purchaser has been given seven (7) days’ notice of these special conditions. 17.10. Where the Agreement is for the supply of goods HVG FABRICS PTY LTD may at its option repair or replace defective goods at its own expense but HVG FABRICS PTY LTD shall have no liability for the cost of delivery to HVG FABRICS PTY LTD and/or removal of the defective Goods nor for the cost of reinstallation of the goods.

Claims and Returns. Any claims for credit or return goods requests must be made in writing and received by us within 10 days of receipt of the goods. Active Motif will not accept returned products without prior authorization. No credit will be issued for product returned without prior authorization. To obtain return goods instructions, please contact our Customer Service Department. If an error by Active Motif results in shipment of an incorrect order, Active Motif will, at its option, either ship a replacement order at no charge or credit the customer’s account for the original product shipped in error. If an error by the customer results in the shipment of an incorrect order and is reported to Active Motif within 10 days, the customer may obtain returned goods authorization and return the product(s) for partial credit. Full credit cannot be issued for returned goods as all products are perishable and the quality of returned goods cannot be assured. Product credit may not be used if you have a net balance due on your account. For services, any claims for non-conforming services must be made in writing and received by us within 10 days of receipt of the relevant deliverable(s), accompanied by (a) a description of which tasks were not performed properly by Active Motif, i.e. other than as agreed in the quotation or statement of work document and (b) evidence of the non-conformity. In the event services were not performed in the manner stated in such document, Active Motif, as customer’s sole and exclusive remedy, will repeat the non-conforming service or portion thereof. In no event will Active Motif be responsible for replacing any customer materials. Product information is subject to change. Before ordering, please review the product specifications as published on our website, or call and request product specifications from Active Motif or from your distributor. Product information on the website reflects, in general, the applications and conditions for use. Products should be used in accordance with the documentation shipped with the product. Active Motif reserves the right to change product specifications without prior notification. All products supplied by Active Motif are warranted for 6 months from receipt to meet or exceed our published specifications when used under normal conditions in your laboratory. Should any product fail during the warranty period to perform as warranted, upon notification, Active Motif shall promptly replace it, free of charge. Our obligation, ...

Claims and Returns. Claims asserting defects in Products or equipment furnished by the Company under the contract shall be made in writing to The Company within 10 days after receipt of such materials by the party to whom shipment was made. Claims not made within such time period shall be deemed waived. Prior to returning any goods, the Buyer must receive prior authorization from the Company. The disposition of defective Product is the responsibility of the Company. The Company has no obligation to reimburse the Buyer for the scrap's worth in the event the scrap is sold.

Claims and Returns. 18.1 The Client will be responsible for immediate examination of the goods upon arrival at their destination and will be taken to have accepted the Goods received by it as being in accordance with its order unless it notifies the Company in writing of its claim, including invoices shortages, within 48 hours from the date of receipt of the Goods.

Claims and Returns. 7.1 Within 7 days after delivery of any product, the Buyer must notify XYTIDE if any product has a short shelf life, has been damaged or spoilt before delivery, has been incorrectly sent or has been short delivered or has been incorrectly invoiced (a Product Claim). 7.2 XYTIDE may, in its absolute discretion, (but is not obliged to) accept returns of products which the Buyer has incorrectly ordered (a Product Credit), provided that the Buyer requests the Product Credit within 7 days after delivery of the product. If XYTIDE accepts a Product Credit, XYTIDE will charge the Buyer a restocking fee equal to the higher of $50 or 10% of the price of the returned items. 7.3 Products being returned must comply with the following conditions: (a) They must be returned using a carrier nominated by XYTIDE. (b) They must be unopened, in their unit of measure and in their original manufacturer’s packaging which has not been marked, defaced, damaged or interfered with in any way (other than prior to delivery to the Buyer). (c) They must be returned with a XYTIDE credit returns advice (which can be obtained from XYTIDE by emailing XYTIDE on ▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇): (i) itemises the products being returned and explains the reasons for return; (ii) confirms that the products have been stored at all times according to the label conditions and other applicable requirements imposed by law, regulation or recommendation by XYTIDE or the manufacturer; and (iii) attaches a copy of the original signed and dated invoice for the returned products. 7.4 Products returned without the prior consent of XYTIDE may be returned to the Buyer at the Buyer’s cost. 7.5 The Buyer acknowledges that the following products cannot be returned under any circumstances: (a) buy to backorder lines; and (b) any “cold chain” products which are required to be stored between 2 and 8 degrees Celsius.