Continuous Improvement; Periodic Reviews and Guaranteed Productivity Improvements Sample Clauses

Continuous Improvement; Periodic Reviews and Guaranteed Productivity Improvements a. Supplier shall: (i) continuously identify reasonable ways to improve the level and efficiency and reduce the cost of Services delivered hereunder through process reengineering, technical improvement or otherwise; (ii) identify to the Operating Committee and, subject to the Operating Committee’s prior written approval, apply to the Services proven techniques and tools from other Supplier projects that would benefit Advanta either operationally or financially in relation to this Agreement; and (iii) adopt techniques and tools applicable to the Services as reasonably requested by the Operating Committee. b. Supplier acknowledges that the quality of the Services can and will be improved during the Term, and that the Service Levels shall be enhanced periodically in recognition of such anticipated improvement. Beginning within three (3) months after the first SOW Effective Date and, thereafter, at least annually, the Operating Committee shall periodically: (i) review the Service Levels and the performance data collected and reported by Supplier hereunder; (ii) modify the Service Levels to reflect (A) the higher performance levels actually attained by Supplier, (B) any improved performance capabilities associated with advances in the technologies and methods available to Supplier and (C) Payment Card Industry Standards and (iii) to the extent deemed reasonable and appropriate by the Parties, add new ****** — Denotes material that has been omitted and filed separately with the Commission. Service Levels to permit further measurement or monitoring of the accuracy, quality, completeness, timeliness, responsiveness, cost-effectiveness, and/or productivity of the Services. To the extent new Service Levels are added by the Operating Committee, in the event appropriate metrics do not exist for the new Service Levels the Operating Committee shall: (a) adopt Service Level metrics based on Advanta’s most recent twelve (12) month historical performance in the United States, (b) adopt Service Level metrics based on the most recent twelve (12) month historical performance of Supplier, if Supplier has performed the new Service Level for Advanta for a twelve (12) month period; or (c) if no historical Advanta or Supplier twelve (12) month performance metrics are available for the new Service Levels, then the Operating Committee shall look to Payment Card Industry Standards to set Service Level metrics. If a new Service Level is added without available historical Advanta or Su...
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Related to Continuous Improvement; Periodic Reviews and Guaranteed Productivity Improvements

  • Performance Improvement Plan timely and accurate completion of key actions due within the reporting period 100 percent The Supplier will design and develop an improvement plan and agree milestones and deliverables with the Authority 3.2 The Authority may from time to time make changes to the KPIs measured as set out in paragraph 3.1 above and shall issue a replacement version to the Supplier. The Authority shall give notice In Writing of any such change to the KPIs measured and shall specify the date from which the replacement KPIs must be used for future reports. Such date shall be at least thirty (30) calendar days following the date of the notice to the Supplier.

  • Needs Improvement the Educator’s performance on a standard or overall is below the requirements of a standard or overall, but is not considered to be unsatisfactory at this time. Improvement is necessary and expected.

  • Research Project The findings of any research project, which would change the provisions of this Agreement will not be implemented until such changes are negotiated and agreed to by the parties.

  • CONTINUOUS IMPROVEMENT The Supplier shall at all times during the Framework Period comply with its obligations to continually improve the Goods and/or Services and the manner in which it provides the Goods and/or Services as set out in Framework Schedule 12 (Continuous Improvement and Benchmarking).

  • Quality Improvement The Parties must develop QI activities specifically for the oversight of the requirements of this MOU, including, without limitation, any applicable performance measures and QI initiatives, including those to prevent duplication of services, as well as reports that track referrals, Member engagement, and service utilization. Such QI activities must include processes to monitor the extent to which Members are able to access mental health services across SMHS and NSMHS, and Covered Service utilization. The Parties must document these QI activities in policies and procedures.