FAULT RESOLUTION TIMES Clause Samples

FAULT RESOLUTION TIMES. For the transport of Carrier of Carrier service, the Licensee and Telkom make use of their own infrastructure and that of third parties. Therefore, fault resolution time is also dependent on the times delivered by third parties. Telkom the Licensee Fault Category: Target Fault Resolution Time: (Fault in Telkom Network) Target Fault Resolution Time: (Fault in the Licensee Network) 1 Four hours Four hours 2 Eight hours Eight hours 3 Forty eight hours Forty eight hours Both parties will use reasonable endeavours to meet the above restoration times. However, there may be occasions when these times cannot be met, e.g. transmission cable failure, major network fault in either operator’s network or in that of third parties. Instances where the above times have not been met are to be closely monitored and statistics maintained.
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FAULT RESOLUTION TIMES. Each Party shall do their utmost to correct the fault, based on its classification level, within following periods: 1 Within 2 (two) hours 2 Within 4 (four) hours 3 and 4 Within 2 (two) days Fault resolution time represents time period between the fault announcement to SPOC and the time of fault resolution, when affected Service is restored and functional again on agreed quality level.
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Related to FAULT RESOLUTION TIMES

  • DNS resolution RTT Refers to either “UDP DNS resolution RTT” or “TCP DNS resolution RTT”.

  • UDP DNS resolution RTT Refers to the RTT of the sequence of two packets, the UDP DNS query and the corresponding UDP DNS response. If the RTT is 5 times greater than the time specified in the relevant SLR, the RTT will be considered undefined.

  • TCP DNS resolution RTT Refers to the RTT of the sequence of packets from the start of the TCP connection to its end, including the reception of the DNS response for only one DNS query. If the RTT is 5 times greater than the time specified in the relevant SLR, the RTT will be considered undefined.

  • ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • DNSSEC proper resolution There is a valid DNSSEC chain of trust from the root trust anchor to a particular domain name, e.g., a TLD, a domain name registered under a TLD, etc.